Systems analyst Work, Jobs in Stepps, Nlk (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
12d
Criminal Intelligence Analyst
Department for Work and Pensions —Glasgow
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
12d
HR Systems Administrator
ScotRail —Glasgow
- £41,373 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Human resources
- Employee discount
- Life insurance
12d
Project Controls Analytics Consultant (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- Engineering
Lead Solutions Analyst
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Java
- AWS
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Head of AI & Analytics
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Presentation skills
- Annual leave
- Flexible schedule
3d
Atlassian Support Analyst
Weir Group —Glasgow
- Full-time
- Analysis skills
- Travel
- Agile
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
Technical Product Owner (Customer Contact)
Sky —Livingston
- Full-time
- Hybrid work
- SQL
- Agile
- Communication skills
- Employee discount
7d
Technical Product Owner (Home Service and Supply Chain)
Sky —Livingston
- Full-time
- SQL
- Agile
- Communication skills
- Employee discount
7d
Senior Analyst
Scottish Power —Glasgow
- From £55,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Continuous improvement
- Annual leave
- Employee discount
7d
Data Scientist
Registers of Scotland —Glasgow
- £41,026 - £58,240 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Java
10d
Senior Data Analyst
Legal & General Investment Management —Glasgow
- Microsoft Excel
- Data analysis skills
- SQL
- Employee discount
4d
IT Procurement and Process Analyst
Northern Marine Group —Glasgow
- Microsoft Excel
- Management
- IT
Project Controls Analyst
E Babtain Engineering and Infrastructure Ltd —Glasgow
- £2,529 - £2,800 a month
- Full-time
- Microsoft Excel
- Analysis skills
- In-person
Quick apply
3d
Senior Data Analyst
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Employee discount
Quick apply
4d
Senior Business Intelligence Analyst (UK)
Sign Language Interactions Ltd —Glasgow
- £44,000 a year
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Sick pay
Quick apply
Financial Systems Strategy Senior Analyst
Barclays —Glasgow
- Management
- SQL
- Banking
11d
Interim, Analyst Revenue Accounting (initially 12mths FTC)
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave

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Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
12 days ago

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

systems analyst jobs in stepps, nlk

Technical Support Analyst

Criminal Intelligence Analyst

HR Systems Administrator

Project Controls Analytics Consultant (Defence)

Lead Solutions Analyst

Technical Analyst

Head of AI & Analytics

Atlassian Support Analyst

Service Desk Manager

Technical Product Owner (Customer Contact)

Technical Product Owner (Home Service and Supply Chain)

Senior Analyst

Data Scientist

Senior Data Analyst

IT Procurement and Process Analyst

Project Controls Analyst

Senior Data Analyst

Senior Business Intelligence Analyst (UK)

Financial Systems Strategy Senior Analyst

Interim, Analyst Revenue Accounting (initially 12mths FTC)

I want to receive the latest job alerts for systems analyst in stepps, nlk

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