Team manager contact centre Work, Jobs in Tranent, Eln (with Salaries)

Regional Manager Scotland and North of England
Felix —Edinburgh
- £32,000 - £35,000 a year
- Full-time
- Management
- Microsoft Office
- IT
Customer Service Representative
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
5d
Learning and Skills Manager
West Lothian College —Livingston
- £56,710 a year
- Hybrid work
- Leadership
- Communication skills
- Teaching
- Work from home
- Employee discount
9d
Criminal Investigator
Insolvency Service —Edinburgh
- £39,259 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
11d
HR Adviser
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Management
- Human resources
- Employee discount
2d
General Manager
Stonegate Group —Edinburgh
- Up to £50,000 a year
- Full-time
- Bar
- Sales
- Leadership
- Employee discount
- Referral programme
Quick apply
10d
Medical Receptionist - 37 hours, 9.00am-5.00pm - Monday to Friday
Ladywell Medical Centre East —Edinburgh
- From £24,890 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
10d
UCSF Walk-In Service Receptionist
NHS Scotland —Kirkcaldy
- £26,696 - £28,988 a year
- Day shift
- Computer literacy
- Communication skills
3d
Security Officer
ABM UK —Edinburgh
- Weekend availability
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
251627 (SNIS) Clinical Team Lead - District Nursing
NHS Scotland —Lothian
- £52,845 - £61,466 a year
- Nursing
Reliability Maintenance Engineering Area Manager, AMZL
Amazon Capital Services UK Limited - D74 —Edinburgh
- Full-time
- Engineering
- Data analysis skills
- Maintenance
Murrayfield Medical Centre - Assistant Practice Manager
Murrayfield Medical Centre —Edinburgh
- £13 - £17 an hour
- Part-time
- Management
- Microsoft Office
- Administrative experience
Quick apply
3d
Assistant Finance Manager - Planning and Analysis (12 Month FTC)
Lloyds Banking Group —Edinburgh
- £44,901 - £49,890 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Financial services
5d
Cleaning Operative
ABM —Edinburgh
- Full-time
Applied Scientist, Intelligent Talent Acquisition - Lead Generation & Detection Services
Amazon Development Centre (Scotland) Limited —Edinburgh
- Full-time
- Doctoral degree
- Computer Science
- English
254028 (CHA) Pharmacy Technician
NHS Scotland —Edinburgh
- £31,537 - £34,303 a year
- Weekend availability
- Hospital
9d
Housekeeping Supervisor
The Bruntsfield Hotel —Edinburgh
- £13.31 an hour
- Full-time
- Customer service
- English
- Hotel
- Employee discount
Cleaning Operative
ABM UK —Edinburgh
- Full-time
- Microsoft Outlook
- Communication skills
- Employee discount
Quick apply
Contact Lens Optician
Boots —Edinburgh
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Trolley Collector
ABM —Edinburgh
- £12.71 an hour
- Full-time
- Driving
- Free parking
- Employee assistance programme

I want to receive the latest job alerts for team manager contact centre in tranent, eln

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

team manager contact centre jobs near tranent, eln

Regional Manager Scotland and North of England

Felix
Edinburgh

Apply Now

Job details

Full-time
£32,000 - £35,000 a year

Qualifications

Management
Microsoft Office
Performance management
IT
Leadership
Communication skills

Full job description

Job Title: Regional Manager Scotland or North of England

Reporting To: Operations Delivery Manager

Salary Range: £32,000 - £35,00

Contract Type: Permanent

Location: Field based across Central Scotland to Northern England

Hours/Days per week: Job share with 21 hours per week, 9am to 5pm on Wednesdays, Thursdays, and Fridays.

Requirements: Felix can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job

Deliver consistency and quality in service across a specified region, in collaboration with regional peers, through a sound understanding of the challenges and differences across your region, from charity density, store format, to local landscapes, working with the team to find solutions to enable them to deliver the FSGo service to an excellent standard.

This role operates as part of a job-share arrangement alongside an experienced manager, providing a collaborative leadership model that ensures continuity, consistency, and effective support across the function. The post holder will work closely with their job-share partner to jointly oversee responsibilities, maintain high service standards, and contribute to the achievement of team and organisational objectives. This arrangement offers the opportunity to leverage shared expertise, knowledge, and decision-making to deliver effective outcomes while ensuring seamless service provision.

Duties and Responsibilities

Maximise the value of surplus food redistributed from FareShare Go food partners to their local communities
Support charities to access and collect as much surplus food and non-food community support as possible from FareShare Go and Felix food partners through excellent customer service, area development and food safety assurance
Support food partners to maximise the volumes of surplus food and non-food community support they provide to local communities through professional account management of food partner outlets
Senior level account management of regional food partner contacts, key charity accounts and local third sector networks
Through collaboration, support other delivery and customer-teams, as well as key internal stakeholders including Public Affairs, Corporate Volunteering, Marketing and Regional Centres
Achievement of agreed regional and individual KPIs (annual food safety checks, reviews, charity coverage, partner liaison and account management visits)
Recruitment, training and induction of new team members, ensuring full knowledge of processes and adherence to standards, accuracy and completeness of records of charity and food partner interactions
Resource management of team capacity and skills to ensure regional service delivery is maintained to the highest possible levels at all times
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.

Essential Criteria

Demonstrable experience of team and performance management in a customer-facing environment
Ability to collect and analyse data to inform decision making and the development of ways of working
Excellent stakeholder management and relationship-building skills
High standards of written and verbal communication to a variety of audiences and learning styles
Good knowledge of IT systems including Microsoft Office and experience using CRMs or internal client management software

Equity Diversity Inclusion & Belonging

At Felix, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.

Application procedure

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Apply Now

Refine Your Search

team manager contact centre jobs in tranent, eln

Regional Manager Scotland and North of England

Customer Service Representative

Learning and Skills Manager

Criminal Investigator

HR Adviser

General Manager

Medical Receptionist - 37 hours, 9.00am-5.00pm - Monday to Friday

UCSF Walk-In Service Receptionist

Security Officer

251627 (SNIS) Clinical Team Lead - District Nursing

Reliability Maintenance Engineering Area Manager, AMZL

Murrayfield Medical Centre - Assistant Practice Manager

Assistant Finance Manager - Planning and Analysis (12 Month FTC)

Cleaning Operative

Applied Scientist, Intelligent Talent Acquisition - Lead Generation & Detection Services

254028 (CHA) Pharmacy Technician

Housekeeping Supervisor

Cleaning Operative

Contact Lens Optician

Trolley Collector

I want to receive the latest job alerts for team manager contact centre in tranent, eln

Related Searches

Explore jobs in more locations

We are Felix

Purpose of the Job

Duties and Responsibilities

Essential Criteria

Equity Diversity Inclusion & Belonging

Application procedure

Recruitment timeline

Jobseeker tools

Employer Tools

Browse

Stay Connected