Front office Work, Jobs in Milton Keynes, Eng (with Salaries)

Client Service Analyst I
FIS Global —Milton Keynes
- Full-time
- Presentation skills
- Travel
11d
Referrals Administrator - Single Point Access | CAMHS
Oxford Health NHS Foundation Trust —Aylesbury
- £25,760 - £27,476 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
3d
Medical Receptionist
Favell Plus Surgery —Northampton
- £12.71 an hour
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
Housing Advice Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
Business Support Specialist
Buckinghamshire Council —Aylesbury
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Typing
- Employee assistance programme
- Employee discount
4d
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- £15,600 - £250,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Computer skills
- Annual leave
- Employee assistance programme
Receptionist
Westgate Healthcare —Aylesbury
- £12.71 an hour
- Part-time
- Microsoft Office
- Data entry
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
General Manager
Hide & Seek Café Bar —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Inventory control
- Continuous improvement
- Store discount
- Employee discount
Quick apply
2d
Receptionist
M D AUTO CARE LTD —Aylesbury
- £26,450 - £27,500 a year
- Full-time
- CRM software
- Organisational skills
- Front desk
Quick apply
12d
Flight Data Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
5d
Commercial Contracts Manager
Pluxee —Milton Keynes
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- AI
- Annual leave
- Employee assistance programme
Marketing Manager
Mind, Money & Business —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Social media management
- In-person
Quick apply
Business Support Officer - SfYP
Hertfordshire County Council —Hemel Hempstead
- £25,583 - £28,143 a year
- Microsoft Word
- English
- Administrative experience
12d
Customer Service Assistant
The Mill Arts Centre —Banbury
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
5d
Service Advisor Front Office
M D AUTO CARE LTD —Aylesbury
- Full-time
- Continuous improvement
- Organisational skills
- Front desk
Quick apply
General Assistant - Part Time
BaxterStorey UK —Luton
- £12.71 an hour
- Full-time
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Counter Corruption Administration Specialist
Ministry of Justice —Hemel Hempstead
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Data entry
- Annual leave
3d
Senior Web Developer
Kinetic Software —Milton Keynes
- £55,000 a year
- Hybrid work
- Employee assistance programme
- Employee discount
Apprentice Post Office Customer Service Assistant
Wellingborough Post Office —Wellingborough
- £16,650 a year
- Full-time
- Maths
- Cleaning
- Financial services
Quick apply
5d
Guest Services Assistant
EF (Education First) —Berkhamsted
- 12 hour shift
- Front desk
- Gym membership
- Life insurance

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front office jobs near milton keynes, eng

Client Service Analyst I

FIS Global -
Milton Keynes

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Job details

Full-time
11 days ago

Qualifications

Technical troubleshooting
Stakeholder liaison
Business analysis
Process improvement
Change management
Presentation skills
Risk management
Project implementation
Customer support
Customer interaction
Business requirements

Full job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

About the role:

This is a Subject Matter Expert (SME) position responsible for delivery of new clients for Account Servicing (Front and Back Office Customer Services) related operations, supporting existing client Operations in troubleshooting activity and supporting TMS modernisation projects including automation. This will involve working with clients and other delivery teams on solution design and delivery.

About the team:

The Client Services team functions as an in-house Subject Matter Expert team covering all operational functions. The team is has over 75 years of TSYS experience within it and is responsible for delivery of new clients, supporting existing clients and operations with troubleshooting activity and best practice as well as modernisation projects including technology and user applications implementations.

What the candidate will be doing:

Be a knowledge expert and leader in the practical application of Customer Services in the Credit and/or Debit Card space whilst undertaking the following:

Assess the quality of existing TMS operational services and identify opportunities to enhance the TMS service offering. Build plans to deliver enhancements and manage their delivery.

Be able to understand the impact of any client requirements or changes to support the change teams in assessing change requests.

Support project delivery in terms of delivering agreed services set up requirements, to include; option selection support, defining business rules, process and procedure build, queue build, correspondence build/changes, defining operational MI requirements, supporting training and testing, acting as a work stream lead for interaction with client counterparts through project delivery and transition into BAU.

Be familiar with operational and MI requirements to facilitate client discussions around best practice and recommendations, understand MI reporting and impact to operations.

Communicate effectively and appropriately with both internal & external customers at all business levels.

Identify automation opportunities to support TMS modernisation.

Be able to logically identify gaps in available systems, identify the risks associated with these gaps and have the ability to work with TSYS and third party vendors in modernising process and system capability

What the candidate brings (Including any qualifications or minimum experience):

Analytical mindset and problem-solving skills

Financial awareness – an understanding of the key elements of delivering a profitable service.

Excellent attention to detail

Able to always show commitment and flexibility – the role can be based in the TMS Milton Keynes however based on business requirements and project support – be willing to travel to other centres to support project workload.

Minimum 12 months experience working within a customer service operation within the Financial Services enviroment

Ability to demonstrate solid TS2 consumer knowledge

Strong written and oral presentation skills

Proven experience working in client facing roles

Experience in identifying risks and supporting solutions to mitigate those risks

Experience of designing and writing Processes and Procedures for operations

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply Now

Refine Your Search

front office jobs in milton keynes, eng

Client Service Analyst I

Referrals Administrator - Single Point Access | CAMHS

Medical Receptionist

Housing Advice Officer

Business Support Specialist

IT Service Desk Apprentice

Receptionist

General Manager

Receptionist

Flight Data Analyst

Commercial Contracts Manager

Marketing Manager

Business Support Officer - SfYP

Customer Service Assistant

Service Advisor Front Office

General Assistant - Part Time

Counter Corruption Administration Specialist

Senior Web Developer

Apprentice Post Office Customer Service Assistant

Guest Services Assistant

I want to receive the latest job alerts for front office in milton keynes, eng

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