Customer experience associate Work, Jobs in Wickwar, Gls (with Salaries)

Mortgage Associate
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
12d
Sales Associate
H.Samuel —Bristol
- £12.71 an hour
- Part-time
- Employee discount
Sales Associate
Ernest Jones —Bath
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
Operations Manager, Amazon Logistics, Amazon Logistics
Amazon UK Services Ltd. —Berry Hill
- Full-time
- Engineering
- English
- Master's degree
Anthropologie Sales Associate (10 Hours) - Bath, UK
Anthropologie —Bath
- Part-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Stock Controller (Onsite Representative)
Incora —Bristol
- From £27,000 a year
- Full-time
- In-person
- Time management
Quick apply
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Work from home
- Employee assistance programme
Quick apply
Sales Operations Administrator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Accounting
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
1d
Warehouse Operative - picking & packing
Huboo Tech Ltd —Severn Beach
- £30,000 a year
- Full-time
- Heavy lifting
- In-person
- Communication skills
Quick apply
9d
Pensions Associate
Gallagher Benefit Services —Bristol
- Microsoft Office
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Kitchen Assistant
Restaurant Associates —Hill
- £13.45 an hour
- Full-time
- Restaurant
Trainee Endoscopic Sales Specialist - South West England and South Wales
KARL STORZ Endoscopy (UK) Ltd —Bristol
- £28,398 a year
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Employee discount
- Sick pay
Quick apply
Digital Installation Engineer
Commercial —Cheltenham
- £28,463 - £32,032 a year
- Weekend availability
- Assembly
- Driving
- Travel
- Employee assistance programme
Quick apply
Sales & Marketing Associate
Apple County Customs —Bristol
- £12.80 an hour
- Part-time
- CRM software
- Sales
- Social media management
- Employee discount
Quick apply
5d
Project Support Officer
Tekever —Bristol
- Hybrid work
- PMP
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager (BDM)
NexGen Associates —Trowbridge
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
- Work from home
Quick apply
Account Manager
Routeco —Bristol
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Sales Associate
Monica Vinader —Bath
- Customer service
- Travel
- Communication skills
Quick apply
2d
Associate Project Manager
CBRE —Bristol
- Full-time
- Maintenance
- Project management
- Presentation skills

I want to receive the latest job alerts for customer experience associate in wickwar, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Mortgage Associate

Bank of Ireland -
Bristol

Apply Now

Job details

Full-time
12 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Risk management
Customer interaction
Sales and customer service experience

Full job description

What is the opportunity?

Join our UK Mortgages team and help customers and brokers at every stage of the mortgage journey. As a Mortgage Associate, you will provide support over the telephone and through webchat, helping customers with their existing mortgage needs and new mortgage applications.

This is an exciting opportunity to build your customer service and sales skills in a supportive, collaborative environment. You'll be part of a team that is passionate about delivering great customer outcomes while supporting your ongoing development and career growth.

In this role, you will:

Support customers and brokers through mortgage servicing and sales journeys via telephone and webchat.
Deliver excellent customer service by understanding customer needs and providing appropriate information, products and services.
Ensure all customer information and guidance provided is accurate, up to date and aligned with relevant policies and procedures.
Meet individual and team goals, performance measures and key performance indicators while maintaining a strong customer focus.
Work with colleagues across the business to resolve queries, manage customer expectations and deliver positive customer outcomes.

What will make you stand out?

You are passionate about helping customers and take pride in delivering a positive experience with every interaction. You enjoy building relationships, listening carefully and understanding customer needs so you can provide the right support.

You are organised, adaptable and able to manage a variety of customer enquiries while maintaining attention to detail. You work well as part of a team and are comfortable collaborating with different areas of the business to resolve issues and support customers.

Experience with the following will help you stand out but is not required to apply for this role:

Working in a customer service, contact centre or sales environment.
Interpreting customer needs and identifying suitable products and services.
Working within regulatory, policy and compliance frameworks.
Supporting customers through digital channels such as webchat.

Essential Qualifications

There are no minimum educational requirements for this role.

More about the team

The Homebuying and Ownership Contact Centre forms part of the wider Homebuying and Ownership UK business and plays an important role in supporting Bank of Ireland UK's multichannel mortgage proposition. The team supports both customers and brokers with mortgage servicing, customer acquisition and new lending opportunities.

Our contact centre is a vibrant and supportive environment with a strong focus on colleague development, coaching and career progression. We are proud of our collaborative culture, high levels of engagement and commitment to delivering excellent customer experiences.

This is a hybrid role, based primarily at Bristol. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.

#li-hybrid

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

Manage Risk - Self
Customer Focused - Self
Better together - Self
Take Ownership - Self
Be Decisive - Self

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Apply Now

Refine Your Search

customer experience associate jobs in wickwar, gls

Mortgage Associate

Sales Associate

Sales Associate

Operations Manager, Amazon Logistics, Amazon Logistics

Anthropologie Sales Associate (10 Hours) - Bath, UK

Stock Controller (Onsite Representative)

Business Development Manager (IT)

Sales Operations Administrator

Warehouse Operative - picking & packing

Pensions Associate

1st Line Engineer

Kitchen Assistant

Trainee Endoscopic Sales Specialist - South West England and South Wales

Digital Installation Engineer

Sales & Marketing Associate

Project Support Officer

Business Development Manager (BDM)

Account Manager

Sales Associate

Associate Project Manager

I want to receive the latest job alerts for customer experience associate in wickwar, gls

Related Searches

Explore jobs in more locations

What is the opportunity?

In this role, you will:

What will make you stand out?

Essential Qualifications

More about the team

Why work with us?

Jobseeker tools

Employer Tools

Browse

Stay Connected