Outbound customer service Work, Jobs in Scotland (with Salaries)

Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,276 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
9d
Customer Service Expert (Cruise Kings) - Remote
Brooklyn Travel —Prestwick
- Remote
- English
- Employee discount
Quick apply
5d
Porsche Customer Relations Manager
Sytner —Glasgow
- CRM software
- Computer literacy
- Data entry
- Employee discount
11d
Customer Service Advisor
Allied Vehicles —Glasgow
- £0.01 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
apetito —Ellon
- £13.45 an hour
- Part-time
- English
- Business development
- Continuous improvement
- Employee discount
5d
Customer Retention Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Communication skills
- Negotiation
Customer Service Representative - Dayshift - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Employee discount
8d
Sales Support and Research Coordinator
Sandman Hotel Group —Glasgow
- Full-time
- Hotel
- Organisational skills
- Free parking
- Flexible schedule
Customer Service Representative - Stirling (FTC)
Convatec —Stirling
- Full-time
- CRM software
- Organisational skills
- Typing
12d
Tele Sales Executive
Grants Foods, Galston —Galston
- £12,000 - £30,000 a year
- Part-time
- Business development
- In-person
Quick apply
1d
Customer Care Advisor
AAH Pharmaceuticals —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service – Senior Personal Banker
National Westminster Bank PLC —Ayr
- From £28,475 a year
- Full-time
- Organisational skills
- Communication skills
- Banking
- Annual leave
- Flexible schedule
Telesales Agent
Internal & External Cleaning Services —Dunfermline
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
10d
Call Centre Advisor
Allied Vehicles —Glasgow
- £0.01 a year
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Sales and Marketing Assistant
Circulus CRM —Glasgow
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
5d
Administration Assistant
Nitro Solutions 23 Ltd —Paisley
- £11 - £13 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Contact Centre Agent x 2
Strathclyde Partnership for Transport —Glasgow
- £21,819 - £27,715 a year
- Monday to Friday
- Hybrid work
- Employee assistance programme
11d
Business Advisor
Alexander Mann Solutions (AMS) —Glasgow
- £16 an hour
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- In-person
- Work from home
3d
Sales Development Representative
TCM Capital Limited —Perth
- From £25,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Bachelor's degree
- Annual leave
Quick apply
10d
Outbound Sales Manager
VKY Intelligent Automation —Glasgow
- Full-time
- CRM software
- Management
- Team management
- Annual leave
- Employee discount
Quick apply
5d

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outbound customer service jobs near scotland

Customer Advisor

Everyday People Financial Solutions -
Glasgow

Quick apply

Job details

Full-time
£27,976 - £31,276 a year
9 days ago

Benefits

Casual dress
Company pension
Company events
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Customer service
Computer literacy
GCSE
Outbound debtor call management
Arrears management
Computer skills
Customer interaction
Outbound calling
A Level

Full job description

Customer Advisor | Billing & Collections | Glasgow City Centre (George Square)

Start date 24th August 2026.

Make a difference when it matters most.
Every day, we support customers who may be facing financial difficulty. We listen without judgement, understand individual circumstances, and work together to find realistic, sustainable solutions.

We are currently recruiting Customer Advisors to join our growing Contact Centre team in Glasgow. You will represent well-known UK brands, supporting their customers with empathy, professionalism and care. Full training is provided.

About the role.
In this role, you will engage with customers who may be in arrears or experiencing financial challenges. Through thoughtful conversations and tailored support, you will help them regain control and move forward with confidence.

Starting salary of £27,976. Enhanced salary up to £31,276 based on achievement attainable quality measures focused on customer understanding and outcomes.

Hybrid working available after successful completion of a six-month office-based probation period (3 days a week office attendance).

We are looking for individuals who genuinely care about helping others and can communicate with clarity and confidence.

Your responsibilities will include:

Handling inbound and outbound calls and written communications with empathy and professionalism
Working proactively to manage and reduce customer arrears
Agreeing fair and affordable repayment arrangements in line with regulatory standards
Identifying potential vulnerability or financial hardship and responding appropriately
Accurately recording all customer interactions

You will ideally have:

At least one year of call centre or customer service experience
Strong listening skills and the ability to build rapport with people from all backgrounds
Good computer literacy and experience using multiple systems simultaneously
The ability to work effectively in a fast-paced environment
Confidence, resilience and a calm approach under pressure
A clear DBS check, satisfactory credit check and employment references

Working hours

Shifts are available Monday to Friday between 8:00am and 8:00pm, and Saturday 9:00am to 1:00pm (one in three Saturdays).

Comprehensive classroom training will be provided (Monday to Friday, 9:00am to 5:30pm for a minimum of four weeks)

About Everyday People Financial Solutions

We specialise in supporting customers on behalf of trusted brands, typically when they fall into arrears. Our focus is simple: listen, understand, and create affordable, sustainable solutions.

We believe life happens. That’s why our approach combines empathy with practical support, ensuring customers feel heard and respected.

If you’re looking for a role where you can build a career while genuinely helping people, we would love to hear from you.

Everyday People Financial Solutions is part of the Everyday People Corp Group of companies, headquartered in Edmonton, Alberta, with operations in Canada and the UK. We are committed to delivering ethical, responsible and customer-focused financial solutions.

Job Type: Full-time

Pay: £27,976.00-£31,276.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Life insurance
Referral programme

Application question(s):

This role requires consistent and reliable attendance due to training, shift patterns and service delivery requirements. Are you able to meet this requirement with or without reasonable adjustments?
Why are you looking to leave your current job?

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

outbound customer service jobs in scotland

Customer Advisor

Customer Service Expert (Cruise Kings) - Remote

Porsche Customer Relations Manager

Customer Service Advisor

Customer Service Advisor

Customer Retention Executive - Glasgow

Customer Service Representative - Dayshift - Glasgow

Sales Support and Research Coordinator

Customer Service Representative - Stirling (FTC)

Tele Sales Executive

Customer Care Advisor

Customer Service – Senior Personal Banker

Telesales Agent

Call Centre Advisor

Sales and Marketing Assistant

Administration Assistant

Contact Centre Agent x 2

Business Advisor

Sales Development Representative

Outbound Sales Manager

I want to receive the latest job alerts for outbound customer service in scotland

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