Technical support Work, Jobs in Nelson, Lan (with Salaries)

IT Technician
Dechra Pharmaceuticals PLC —Skipton
- £28,000 - £33,000 a year
- Monday to Friday
- Maintenance
- Annual leave
- Employee assistance programme
1d
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Customer service
- Travel
- In-person
- Paid training
- Referral programme
Quick apply
Technical Support Supervisor
IntelliPK Technology Services Ltd —Halifax
- £2,900 - £4,800 a month
- Full-time
- Windows
- Supervising experience
- Team management
- Health & wellbeing programme
- Referral programme
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Travel
- In-person
Quick apply
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- AI
- Work from home
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
4d
Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- CRM software
- Organisational skills
- Communication skills
10d
Technical Support Officer (Service Support)
Lancashire County Council —Preston
- £32,061 - £36,363 a year
- Full-time
- Budgeting
- Annual leave
- Employee assistance programme
5d
IT Support Engineer
ITWiser LLP —Guiseley
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
- Free parking
- Life insurance
Quick apply
8d
IT Consultant
HG IT Ltd —Manchester
- £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer networking
- Work from home
- Sick pay
Quick apply
3d
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Desktop Engineer
Teleperformance —Manchester
- £27,162.49 a year
- Microsoft Outlook
- Continuous improvement
- SharePoint
4d
Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
ICT Support Officer - West Yorkshire Pension Fund
City of Bradford Metropolitan District Council —Bradford
- £26,403 - £33,699 a year
6d
Tech Onboarding & Support Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Travel
- Conflict management
Service Desk Agent
Rochdale Council —Rochdale
- £26,403 - £28,142 a year
3d
Technical Support Operator
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
3d
Technical Support Advisor
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
3d
IT Technician
VB DISTRIBUTION —Darwen
- Up to £25,000 a year
- Full-time
- Maintenance
- Windows
- Organisational skills
Quick apply

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IT Technician

Dechra Pharmaceuticals PLC -
Skipton

Apply Now

Job details

Fixed term contract
£28,000 - £33,000 a year
1 day ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
On-site parking

Qualifications

Ticket management
Incident documentation
Maintenance
Incident reporting preparation
Microsoft Exchange
Microsoft Office Suite
Computer hardware
Technical support incident logging
Customer support
Customer interaction
BTEC
A Level
Active Directory
Help desk

Full job description

Job Introduction

IT Technician

9 Month Fixed Term, Monday to Friday, 0800-1630hrs

Site-based, Skipton

Dechra are an established, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high-quality products exclusively for veterinarians worldwide. It’s a great time to join our modern Skipton facility as further investment for the Skipton site means that we’re in an exciting period of positive change for the business.

Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do business.

So, what’s the role?
This is an exciting opportunity to join a vibrant and driven IT function where you can apply your passion for IT and problem-solving within a digital environment. Whilst you’ll be responsible for primarily supporting our Skipton site, the Dechra Group IT team also supports other sites in similar time zones and resolves incidents remotely for Dechra Employees.

You’ll be responsible for maintaining the help desk, supporting various internal end users in person, over the phone and via email to resolve inquiries and support tickets promptly. Reporting to the regional IT Manager, you’ll work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions.

So, whether you’re assisting a manager within production on site at Skipton, a sales professional on the go or a key stakeholder, we’ll look to you to offer the same high level of professionalism and technical expertise to all our internal customers.

Other responsibilities include:

Creation and maintenance of Active Directory 365 admin, Exchange admin with mailbox creations
Building and maintaining computer hardware for IT & OT functions
Maintain all information relating to devices, systems & user information as part of the Asset Management solution
Work with external vendors to ensure adherence to IT standards and service level agreements (SLAs)
Prepare incident reports to track issues, solutions, and areas for improvement

What do you need to bring to the table?

Whether you’re a seasoned professional with 2+ years’ experience working within a business or recently completed education with some exposure to using Microsoft 365 in a supporting function, this opportunity will allow you to add value to our team and learn something new along the way.

Having the technical know-how will let you hit the ground running, but just as importantly, customer service is key for this role. We welcome individuals who can confidently communicate to a wide range of customers and demonstrate a natural ability to explain technical concepts to non-technical users.

It’s quite rare, but from time to time we occasionally ask that our team be open to participating in weekend/evening work for out-of-hours maintenance tasks.

The following additional skills and experience will stand you in good stead:

Knowledge of helpdesk systems/support desk systems
Well-rounded understanding of Windows environments, Windows 10/11 and the Microsoft suite
Experience of working within a high-performing, SLA driven IT service and support environment
Experience of Office 365 Admin
Intermediate knowledge of AD/DNS/DHCP
Intermediate knowledge of IT hardware and networking
VOIP / VMware Management
A-level (BTEC Level 3) in an IT course

So, what’s in it for you?

An opportunity to join a well-established and vibrant team where you can raise the bar and push your potential. Take pride in supporting others across the business, allowing them to work effectively day-to-day, ultimately working towards the same goal. We expect you to grow in line with our company values while you contribute to the IT supporting function.

We encourage a proactive approach to self-development and always welcome fresh ideas/perspectives. Our team operates across a flexible structure and working routine, which gives opportunity to learn and progress across the IT function. You’ll have exposure to a variety of different systems across 1st line/2nd line support, system administration and cloud support.

You’ll be offered a competitive salary in addition to;

Modern working environment/equipment
Plenty of training and development opportunities
25 days annual leave + Bank holidays
Option to buy a week's holiday each year
8% Employer Pension Contribution
Healthcare Cash Plan
Discounted Gym Membership
Free access to Headspace App (mental wellbeing)
Employee Assistance Programme
On-site parking

Next Steps

We're ready to get the right person in as soon as possible. The recruitment team will review all applications and provide you with timely updates. If this opportunity is of interest, please submit your application on our careers site in the first instance.

Dechra is a workplace where you’re valued for the contribution you make and where you can grow and develop by being entirely yourself! You can find out more about Dechra at: dechra.co.uk

Apply Now

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