Manager in training Work, Jobs in Shoreditch, Gtl (with Salaries)

Wholesale Account Manager – Speciality Coffee, Barista Training & Customer Support
Extract Coffee Roasters —London
- £33,000 - £37,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Café
- Health & wellbeing programme
- Employee assistance programme
Quick apply
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Data Center Training Program Manager
Verda —London
- Full-time
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- Travel
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- £45,000 a year
- Full-time
- Hybrid work
- Business development
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Quick apply
3d
Training Manager
ISS Facility Services —London
- Training & development
Quick apply
Training and Resourcing Manager
DHL Supply Chain —Hounslow
- £35,000 - £37,080 a year
- Monday to Friday
- Recruiting
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- Communication skills
Workforce Development and Lead Recruiter
EK Outreach Services —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Presentation skills
- Flexible schedule
Quick apply
Technical and Training Manager
Saffery —London
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Learning Manager
Studio Voltaire —London
- £33,000 - £36,000 a year
- Full-time
Manager in Training – Opportunities Across Ark Start Early Years Settings
Ark Schools —London
- From £13.15 an hour
- School
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Training Manager
Comxo —Datchet
- £40,000 - £46,000 a year
- Full-time
- Management
- Microsoft Office
- Presentation skills
2d
Technical Training Manager (Wealth Management)
RGH‑Global Limited —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
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- Mentoring
Workforce Development Lead, Enhanced Mental Health Pathfinders Alliance
The Survivors Trust —London
- Up to £40,234 a year
- Full-time
- Hybrid work
- Computer networking
- Leadership
- Communication skills
Quick apply
Compliance, Ramp Training Manager
ABM UK —London
- Weekend availability
- Microsoft Office
- Leadership
- Communication skills
- Employee discount
Quick apply
Manager, Lead Research Scientist, Training Data (Foundational Research)
Thomson Reuters —London
- Full-time
- Hybrid work
- Doctoral degree
- Research
- Master's degree
TikTok Shop - QA Strategy Program Manager
TikTok —London
- Analysis skills
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Aftersales Training Lead
INEOS Group —London
- Full-time
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Digital Platform Training Lead (Experience)
JLL —London
- PMP
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Commercial Training Manager
JD.COM INTERNATIONAL UK LTD —London
- Management
- Training & development
Quick apply
Digital Platform Training Lead (Experience)
NAB-Jones Lang LaSalle Services —London
- Full-time
- Remote
- PMP
- English
- Microsoft Office
Quick apply
Head Trainer F45 Training Teddington
F45 Training Teddington —Teddington
- £30,000 - £35,000 a year
- Weekend availability
- Management
- Mentoring
- Recruiting
- Flexitime
- Referral programme
Quick apply
4d

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Wholesale Account Manager – Speciality Coffee, Barista Training & Customer Support

Extract Coffee Roasters
London

Quick apply

Job details

Permanent | Full-time
£33,000 - £37,000 a year
6 days ago

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Company events
Employee assistance programme
Employee discount
Paid volunteer time
Sick pay

Qualifications

CRM software
Hospitality
Driving Licence
Client engagement
Coaching
Barista experience
Partnership building
Coffee experience
Barista coffee making
B2B sales
Relationship management
Customer support
Account management

Full job description

Speciality Coffee | Barista Training | Customer Support

Love coffee? Know how to train people to make it better? Join our Account Management Team in London

We’re looking for a Wholesale Account Manager to help us deliver exceptional coffee and build lasting partnerships across the capital.

At Extract Coffee Roasters, we roast speciality coffee with purpose. We work with some of the UK’s most respected cafés, restaurants and hospitality venues supporting them to serve consistently brilliant coffee and grow with us.

In this field-based role, you’ll take ownership of a regional portfolio of customers across London and the South East. From your first site visit to training support and ongoing care, you’ll be the link between our customers and the full Extract team, including our Technical, Training, Production and Roastery teams.

You’ll also play a key role in bringing new customers into the Extract community, identifying opportunities, managing onboarding and making sure everything runs smoothly from day one.

You’ll be based at Extract London in Bermondsey, just a short walk from London Bridge and spend much of your time out in the field. A full UK driving licence is desirable.

What you’ll do

Manage a portfolio of wholesale coffee customers across London and the surrounding area
Visit customers regularly to support coffee quality, service standards and account development
Deliver practical barista training, tastings, coffee education and quality support on-site
Help customers dial in coffee, improve consistency and troubleshoot quality issues
Support onboarding for new customers, including training, setup and first-stage relationship building
Work with the Regional Manager to grow accounts through new lines, cross-selling and upselling
Build strong relationships with baristas, café managers, business owners and hospitality teams
Represent Extract at events, launches, cuppings and coffee community activity
Log visits, training, customer feedback and account activity into our internal systems
Share customer insights with our Technical, Training, Production, Roastery and Customer Experience teams

What you’ll bring

We’re especially keen to hear from people with real, hands-on coffee experience.

You may have worked as a barista, head barista, coffee trainer, roaster, café manager, wholesale support person or in another coffee-focused hospitality role.

Strong practical knowledge of speciality coffee, espresso preparation and barista standards
Confidence training, coaching or educating others about coffee
Experience working with customers in cafés, hospitality, wholesale coffee or foodservice
The ability to talk confidently with everyone from baristas to business owners
A people-first approach, with warmth, professionalism and strong follow-through
Good organisation and the ability to manage your own schedule in the field
Commercial awareness and an interest in helping customer relationships grow
Confidence using digital tools such as CRM systems, scheduling apps or order platforms
Curiosity, kindness and optimism in how you work with customers and teammates

Account management or B2B sales experience would be helpful, but we’re open to people stepping into this from a strong coffee background. What matters most is that you understand coffee, can educate others well and know how to build trust with hospitality customers.

Why join us?

Competitive Salary: £33,000 - £37,000 based on experience & qualifications
37.5 hours per week - Monday to Friday
Purpose-driven business with a mission to Make Coffee Better
23 days holiday + 8 bank holidays (rising with service)
Employee Assistance Programme and wellbeing app
Company pension scheme
Free coffee for home use
A collaborative, values-led team that cares about fairness, listening and learning

How to Apply & Next Steps

Submit your application and People & Culture team will be in touch by email with a link to a short candidate questionnaire.

This is the next step before we move to interviews. It helps us understand your experience, what motivates you and keeps our recruitment process fair and consistent for everyone.

Please keep an eye out for this email, it’s genuine and part of our standard recruitment process.

Job Types: Full-time, Permanent

Pay: £33,000.00-£37,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Paid volunteer time
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in London SE1 3HB

Quick apply

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