Technical support occupations Work, Jobs in Cheddar, Som (with Salaries)

Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
IT Support Technician
Minda Kubota Engineering & Farm Solutions Ltd —Bristol
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Change Trainer
TLT —Bristol
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Organisational skills
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Contract Change Trainer
TLT —Bristol
- Full-time
- ERP systems
- Microsoft Office
- Organisational skills
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Azure
- Schematics
- Sales
- Annual leave
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Agile
- Leadership
- Annual leave
2d
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
IT Support and Systems Assistant
Cerebra —Cardiff
- £24,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Sick pay
Quick apply
IT Assistant
Harris Fowler Ltd —Taunton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Sick pay
Quick apply
Incident Co-Ordinator
UK Hydrographic Office —Taunton
- £31,952 a year
- Weekend availability
- Hybrid work
- Software troubleshooting
- Customer service
- Analysis skills
3d
First Line Support and Sales
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- ERP systems
- Windows
- Driving
Quick apply
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- In-person
- Free parking
Quick apply
3d
Process Assistant - Automation
Sopra Steria —Newport
- £27,000 a year
- Hybrid work
- Communication skills
- Annual leave
1d
IT Support Analyst
Forestry England —Bristol
- £33,854 a year
- Part-time
- Hybrid work
- English
- Travel
- Free parking
- Employee discount
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
IT Assistant
Averys Garden Centre —Taunton
- From £12.71 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- IT
Quick apply
9d
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
2d

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Customer Enablement Specialist

LexisNexis Risk Solutions -
Cardiff

Apply Now

Job details

Full-time

Benefits

Season ticket loan
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Organisational skills
APIs
Communication skills

Full job description

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management. Learn more at risk.lexisnexis.com.

About the team: You will work within a team of four, partnering closely with Sales, Customer Support, Product, and Technology to reduce reliance on reactive support, accelerate time‑to‑value, and measure success through training engagement, product usage, and customer readiness metrics.

About the role: You will be responsible for equipping customers with the knowledge, skills, and resources they need to successfully adopt and gain value from our products or services. This role designs and delivers scalable onboarding and training programs, creates self-service educational content such as guides, videos, and knowledge-base articles, and supports product adoption through feature enablement and release education.

Responsibilities:

Design and deliver structured onboarding and enablement programmes for GUI, API, and batch customers to accelerate time‑to‑value.
Create, maintain, and standardise customer education assets, including videos, guides, and best‑practice training materials.
Drive early product adoption by guiding customers through core features, new functionality, and recommended usage patterns.
Build and maintain scalable self‑service resources (knowledge bases, FAQs) to enable customers to independently resolve common issues.
Partner with Product and Engineering to support feature enablement and ensure customer‑ready releases.
Collaborate with Customer Support and Sales to reduce repeat issues, support smooth handovers, and improve renewals and retention.
Track and report on onboarding effectiveness, training engagement, product usage, and overall customer readiness metrics.

Requirements:

Exceptional written and verbal communication skills with the ability to explain complex concepts clearly to different audiences
Instructional design and delivery skills
Ability to translate product features into customer focused use cases
Comfortable working with technical concepts and collaborating with Technology teams.
Excellent organisational skills
Ability to manage multiple projects simultaneously

Working for you :

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Refine Your Search

technical support occupations jobs in cheddar, som

Customer Enablement Specialist

Technology Support Technician

IT Support Technician

Change Trainer

IT Service Desk Analyst

Contract Change Trainer

Software Customer Service Manager

Application Support Engineer (3rd Level)- Bristol

2nd Line Technical Support

IT Support and Systems Assistant

IT Assistant

Incident Co-Ordinator

First Line Support and Sales

Senior Service Desk Analyst

IT Service Desk Analyst

Process Assistant - Automation

IT Support Analyst

1st Line Technical Analyst

IT Assistant

Senior Application Support Engineer

I want to receive the latest job alerts for technical support occupations in cheddar, som

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