Customer support coordinator Work, Jobs in Cannock, Sts (with Salaries)

Sales Support Coordinator
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
2d
Helpdesk Coordinator
OCS Group —Birmingham
- Overtime
Quick apply
5h
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Microsoft Office
- Data entry
- Free parking
- Annual leave
Quick apply
Treatment Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £14 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Gym membership
Quick apply
4d
Team Coordinator - Tenant Find
Dwelly —Birmingham
- Travel
- AI
- Leadership
- Annual leave
Receptionist & Treatment Co-ordinator
Birmingham Dental Excellence —Birmingham
- £10.95 - £12.21 an hour
- Weekend availability
- CRM software
- Management
- Sales
- Free parking
- Employee discount
Quick apply
Transport Coordinator
Furdeco —Bloxwich
- £27,000 a year
- Full-time
- Databases
- Organisational skills
- In-person
- Free parking
Quick apply
2h

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customer support coordinator jobs near cannock, sts

Sales Support Coordinator

The Keystone Group UK -
Swadlincote

Quick apply

Job details

Full-time
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

CRM software
GCSE
Administrative support experience
Sales administration
Client relationship development
Microsoft Office
Handling customer enquiries
Administrative experience
Relationship management
Management reporting
Customer interaction
Communication skills
Sales appointment setting

Full job description

About the Role

We are seeking an enthusiastic Sales Support Coordinator to join the IG Masonry Support Systems team, where you will provide proactive administrative and sales support to the External Sales and Design Engineering Team. Working closely with internal stakeholders, you’ll play a key role in logging customer enquiries, sales leads, quotations and live projects, while maintaining accurate CRM records, coordinating appointments and tracking project progress. This is an excellent opportunity for an organised and customer-focused individual with strong administrative skills and experience in fast-paced sales support.

What you’ll be doing

Maintain and update the CRM system, ensuring customer, project, and sales information is accurate and up to date.
Act as the CRM champion, promoting best practice and data accuracy across the team.
Log and coordinate new customer enquiries, ensuring timely handover to the Design & Estimating team.
Proactively contact customers to follow up on leads, obtain project information, schedule appointments, and secure drawings.
Provide administrative support to the external sales team, helping to improve efficiency and day-to-day operations.
Prepare reports, sales summaries, and management information to support business performance and decision-making.
Produce customer review packs, presentations, and business review documentation for meetings and monthly reporting.
Organise customer visits to the Swadlincote site, ensuring a professional and positive customer experience.
Support internal and external audits by preparing documentation and responding to audit-related requests.

What you’ll need to succeed

Success in this role comes from being organised, proactive and customer-focused. You’ll have previous experience in a sales support or administrative role, along with excellent communication skills. You’ll also have strong attention to detail, a problem-solving approach and the ability to work effectively both independently and as part of a collaborative team.

You will also demonstrate:

Excellent customer service and relationship management skills, with the ability to build trust and maintain positive relationships with customers and colleagues.
The ability to prioritise tasks and manage competing deadlines effectively.

What we’re looking for

Experience using CRM systems and Microsoft Office applications.
GCSE or equivalent qualifications in English and Maths.
Administrative qualifications are advantageous.

What We Offer

Opportunities for professional development and career progression
A supportive, values-driven and inclusive working environment
Competitive salary and benefits package
33 days annual leave, increasing with service
Contributory Pension
Life Assurance
Healthcare Cashback Plan
Enhanced Family Friendly policies
Additional employee benefits including, access to our Cycle to Work Scheme, Employee Discount Scheme, Employee Recognition awards, Employee Assistance Programme.

A Bit About Us

For more than three decades, the Keystone Group has grown to become one of the UK and Ireland’s largest family-owned construction product manufacturers. Driven by a relentless focus on innovation and customer excellence, the Group employs over 2,000 employees across 28 sites, supplying cutting-edge building solutions to growing markets in the UK & Ireland, Europe, Australia and North America. Its portfolio includes market-leading brands in the steel, light & environmental and timber sectors.

IG Masonry Support Systems is part of the Keystone Group and has combined experience with innovation to design and manufacture the most practical and advanced range of stainless steel masonry support products and revolutionary brick slip soffit systems. IG Masonry Support goes above and beyond to provide the highest quality, accredited products in the construction industry.

Quick apply

Refine Your Search

customer support coordinator jobs in cannock, sts

Sales Support Coordinator

Helpdesk Coordinator

Receptionist & Front of House Coordinator

Treatment Sales Coordinator

Team Coordinator - Tenant Find

Receptionist & Treatment Co-ordinator

Transport Coordinator

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