Business analytics analyst Work, Jobs in Atherstone (with Salaries)

Client Support Analyst
Johnson Controls —Solihull
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
6d
Retail Operations Analyst
Im Beyonds Business and Creative Solutions —Birmingham
- £36,000 - £41,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- POS
Quick apply
6d
Consumer Research Manager
Dunelm —Leicester
- Communication skills
- Analytics
RBC Brewin Dolphin – Commercial Intelligence Manager, Intermediaries
Royal Bank of Canada —Birmingham
- Full-time
- Management
- Analysis skills
- Bachelor's degree
12d
Smart Buildings Product Marketing Manager
MITSUBISHI ELECTRIC ICONICS DIGITAL SOLUTIONS UK —Dudley
- £45,000 - £60,000 a year
- Full-time
- Marketing
- Bachelor's degree
- Travel
Quick apply
FullStack DataOps Engineer
Capgemini —Birmingham
- Computer Science
- DevOps
- Engineering
Security Engineer
NTT Ltd —Birmingham
- Analysis skills
- Mentoring
- Communication skills
Business Analyst - Data & Analytics
VisitBritain/VisitEngland —Birmingham
- £40,000 - £42,000 a year
- Full-time
- Presentation skills
- Annual leave
- Employee discount
15h
Trainee Data Developer
NEXT —Leicester
- £27,700 - £29,400 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Employee discount
6d
Supply Chain Analyst
Poundstretcher —Leicester
- Up to £32,000 a year
- Full-time
- Microsoft Powerpoint
- Merchandising
- Analysis skills
3h
Digital Data Analyst
Greene King Corporate - BRA_001 —Burton-On-Trent
- £1,500 a week
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Threat Intelligence Analyst
National Grid —Warwick
- Hybrid work
- Analysis skills
- AI
- Communication skills
5d
Commercial Analyst
East Midlands Railway —Derby
- £48,896 a year
- Hybrid work
- Analysis skills
- No degree
- Analytics
- Annual leave
- Employee discount
17h
Digital Performance Analyst
Halfords —Redditch
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Annual leave
- Employee discount
7d
Financial Analyst III – Portfolio Management
Thermo Fisher Scientific —Loughborough
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
2d
Demand Planner
Beiersdorf —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
HR Analyst
DS Smith —Solihull
- Full-time
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
1d
2027 | EMEA | Birmingham | Corporate Planning & Management | Summer Analyst
Goldman Sachs —Birmingham
- Seasonal
- Internship
5d
Service Tooling Analyst
Rolls-Royce —Derby
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
2d
Group HRIS & Data Analyst
Grafton Group Plc —Birmingham
- Continuous improvement
- Communication skills
5d

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business analytics analyst jobs near atherstone

Client Support Analyst

Johnson Controls -
Solihull

Apply Now

Job details

Full-time
6 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

CRM software
Business intelligence
Stakeholder collaboration
BMC Remedy
Client engagement
Stakeholder liaison
Analysis skills
Continuous improvement
Data analytics
Relationship management
Customer support
Customer interaction
Root cause analysis
Power Pivot
Communication skills

Full job description

What You Will Do

As a Client Support Analyst within ShopperTrak Analytics, part of Sensormatic Solutions, you will act as a trusted advisor to a portfolio of clients, ensuring they receive accurate, reliable and actionable data insights. Working closely with Customer Success Managers and internal stakeholders, you will resolve complex data and reporting enquiries, identify trends and opportunities, and help clients maximise the value of our analytics solutions. This is a hybrid role based from our Solihull office, with core office days on Tuesday, Wednesday and Thursday, and home working on Monday and Friday. Standard working hours are 8:30am to 5:00pm. You will have the opportunity to work with leading retailers and shopping centres while contributing to service excellence and continuous improvement.

What We Offer

Competitive salary and a bonus plan
25 days holiday plus bank holidays
Pension
Life insurance
Employee Assistance Program
Employee referral scheme
Employee discounts
Cycle to Work scheme
Discounts on Johnson Controls products
Training and career development opportunities
Supportive, collaborative and safety-driven culture

How You Will Do It

Manage relationships with a portfolio of clients, supporting data and reporting enquiries.
Partner with Customer Success Managers to deliver exceptional customer outcomes and service excellence.
Lead governance and service review meetings, presenting performance insights and recommending improvements.
Act as a subject matter expert for client data, reports and analytics solutions.
Investigate, analyse and resolve complex client queries, ensuring timely and accurate resolution.
Proactively monitor data to identify trends, anomalies and root causes.
Manage support cases through to completion, maintaining clear communication and ownership throughout.
Collaborate with cross-functional teams to resolve issues and enhance the customer experience.
Contribute to process improvement initiatives that drive efficiency, service quality and customer satisfaction.
Provide meaningful insights that help clients make informed business decisions.

What We Are Looking For

Required

Minimum three years' experience in a Client Support, Data Analyst, Business Analyst, Customer Success or similar role.
Advanced Microsoft Excel skills with strong analytical and problem-solving capabilities.
Ability to interpret data and communicate insights clearly to both technical and non-technical audiences.
Experience managing multiple priorities while maintaining excellent attention to detail.
Experience using CRM or case management systems such as Salesforce, Remedy or ServiceNow.
Strong stakeholder management, communication and relationship-building skills.
Proactive, accountable and customer-focused approach.

Beneficial

Experience with Power Query, Power Pivot or BI/reporting tools.
Experience within retail, retail technology, analytics or SaaS environments.
Experience leading client governance, service review or performance meetings.
Demonstrated success in identifying and implementing process improvements.

#LI-SB1

Apply Now

Refine Your Search

business analytics analyst jobs in atherstone

Client Support Analyst

Retail Operations Analyst

Consumer Research Manager

RBC Brewin Dolphin – Commercial Intelligence Manager, Intermediaries

Smart Buildings Product Marketing Manager

FullStack DataOps Engineer

Security Engineer

Business Analyst - Data & Analytics

Trainee Data Developer

Supply Chain Analyst

Digital Data Analyst

Threat Intelligence Analyst

Commercial Analyst

Digital Performance Analyst

Financial Analyst III – Portfolio Management

Demand Planner

HR Analyst

2027 | EMEA | Birmingham | Corporate Planning & Management | Summer Analyst

Service Tooling Analyst

Group HRIS & Data Analyst

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