Retention manager Work, Jobs in Silsoe, Bdf (with Salaries)

Account Manager
THSP (The Health and Safety People) —Bedford
- From £35,000 a year
- Full-time
- Hybrid work
- Leadership
- Life insurance
Quick apply
1h
Senior Product Manager
HMGCC —Milton Keynes
- £79,514 a year
- Overtime
- Mentoring
- Training & development
- Free parking
- Annual leave
11d
Individual Giving & Legacy Relationship Manager
Garden House Hospice Care —Letchworth
- £35,000 - £38,000 a year
- Part-time
- CRM software
- Organisational skills
- Hospice
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Group Exercise Manager
Active Luton —Luton
- £29,808 a year
- Full-time
- Management
- Word processing
- Computer literacy
- Employee assistance programme
Quick apply
2d
General Manager
The Embankment —Bedford
- £45,000 - £58,000 a year
- Hotel
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Field Account Manager
Safetykleen —Bedford
- £35,000 a year
- Full-time
- CRM software
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
HR Customer Administrator
DHL Supply Chain —Milton Keynes
- Hybrid work
- Oracle
- Microsoft Office
- Continuous improvement
4d
Learning Experience Manager
Sava School of Surveying —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Writing skills
- Annual leave
Quick apply
HR & Engagement Administrator
GXO Logistics —Milton Keynes
- Up to £27,227.20 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Annual leave
- Employee assistance programme
11d
Concession Manager
Ribble Cycles —Rushden
- £30,000 a year
- Temporary
- In-person
- Retail management
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply
2d
Human Resources Manager
Rexroth —St. Neots
- Full-time
- Computer literacy
- Continuous improvement
- Mentoring
- Employee discount
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Milton Keynes
- Full-time
- In-person
- Communication skills
Quick apply
Major Account Manager
GAP Group —Kempston
- Full-time
- CRM software
- Business development
- Travel
12d
Senior PPC Manager
Global Exposure —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Budgeting
Quick apply
1d
Assistant General Manager
Gravity Active Entertainment —Stevenage
- £29,000 - £31,000 a year
- Weekend availability
- First Aid Certification
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
3d
Operations Manager
DSV —Raunds
- Full-time
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
4d
Logistics Manager - RBAT
Red Bull Technology Group —Milton Keynes
- Full-time
9d
Business Support Officer
HMGCC —Milton Keynes
- £29,336 a year
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Campaign Marketing Manager FTC
Copart —Bedford
- Microsoft Powerpoint
- Marketing
- Organisational skills
- Employee discount
- Life insurance
Quick apply
12d
Marketing and Communications Manager
Calibre Audio —Aylesbury
- £35,000 - £39,000 a year
- Full-time
- Hybrid work
- Social media management
- Writing skills
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply

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retention manager jobs near silsoe, bdf

Account Manager

THSP (The Health and Safety People)
Bedford

Quick apply

Job details

Permanent | Full-time
From £35,000 a year
1 hour ago

Benefits

Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Account-based growth strategy development
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Contract renewal support
Customer relationship management
Customer renewal management
B2B sales
Relationship management
Customer interaction
Account management
Leadership

Full job description

Salary: £35,000 plus commission, expected OTE around £40,000
Location: Hybrid working, with regular attendance at our Bedford office
Contract: Full-time, permanent

THSP is looking for an experienced Account Manager to take ownership of a portfolio of higher-value and more complex customers.

You will build strong relationships with business owners, senior decision-makers and key customer contacts. You will make sure they receive clear value from THSP’s Health & Safety and HR services while taking responsibility for renewals, retention and account growth.

This is a commercial account management role. You will need to understand each customer’s business, identify risks early, lead renewal discussions and recognise where additional THSP services could provide useful support.

You will also bring the right people together internally, working across our Account Executive, Consultancy, Training, Sales and Operations teams to make sure commitments are delivered and problems are resolved.

What you will be responsible for

You will own and develop a portfolio of strategically important, higher-value or complex customer accounts.

You will create account plans and lead structured customer review meetings with senior stakeholders.

You will take responsibility for retention and renewals, identifying risks early and agreeing clear recovery actions where needed.

You will identify and progress relevant opportunities to grow accounts through additional Health & Safety, HR, training and consultancy services.

You will oversee customer onboarding, planned consultancy activity, quotations and service delivery across your portfolio.

You will act as an escalation point for complex enquiries, account concerns and service issues.

You will support and guide Account Executives and help improve how the wider department works.

You will maintain accurate CRM records and a clear forecast of renewals, retention risks and account growth opportunities.

About you

You will have experience managing a portfolio of business customers in an account management, customer success or relationship management role.

You will be commercially aware and able to show how you have protected customer relationships, retained revenue or grown account value.

You will be confident leading customer reviews, renewal discussions and difficult conversations.

You will be able to build trust with senior stakeholders while working closely with internal teams to get things done.

You will be organised, proactive and comfortable managing several priorities without losing sight of the customer or the commercial outcome.

Experience within Health & Safety, HR, professional services or another retained service business would be useful, but it is not essential.

Why join THSP?

THSP is an established, employee-owned Health & Safety and HR consultancy supporting businesses across the UK.

As an employee-owned business, our colleagues have a genuine voice in how THSP develops and share in its success.

You will receive a £35,000 basic salary, commission with an expected OTE of around £40,000, hybrid working and the opportunity to develop into a broader role as the business grows.

We are practical, straightforward and focused on providing support that makes a real difference to our customers and their people.

If you know how to protect and grow important customer relationships and want the freedom to take proper ownership of your accounts, we would like to hear from you.

Pay: From £35,000.00 per year

Benefits:

Company events
Life insurance
On-site parking
Private medical insurance

Work Location: Hybrid remote in Bedford MK42

Quick apply

Refine Your Search

retention manager jobs in silsoe, bdf

Account Manager

Senior Product Manager

Individual Giving & Legacy Relationship Manager

Group Exercise Manager

General Manager

Field Account Manager

HR Customer Administrator

Learning Experience Manager

HR & Engagement Administrator

Concession Manager

Human Resources Manager

Account Manager

Major Account Manager

Senior PPC Manager

Assistant General Manager

Operations Manager

Logistics Manager - RBAT

Business Support Officer

Campaign Marketing Manager FTC

Marketing and Communications Manager

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