It support Work, Jobs in Falkirk, Fal (with Salaries)

Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- Driving
Quick apply
14d
IT Field Technician
FOODHUB —Glasgow
- £32,627 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Employee assistance programme
- Gym membership
Quick apply
11d
IT Systems & Hardware Support Administrator
Stirling Animation Studios —Stirling
- Weekend availability
- Hybrid work
- Assembly
- Computer networking
- Linux
Quick apply
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
IT Desktop Support - Healthcare - Edinburgh
Dexcom —Edinburgh
- Full-time
- Continuous improvement
- Travel
- Organisational skills
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Microsoft Outlook
- Travel
- IT
1d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Excel
- Azure
- Salesforce
- Referral programme
- Sick pay
Quick apply
Helpdesk Coordinator - Night Shifts
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
IT Support Apprentice
Aspire Technology Solutions —Glasgow
- £17,000 a year
- Full-time
- Remote
- Customer service
- Travel
- IT
- Free parking
- Annual leave
Quick apply
2d
IT Support Engineer
Police Scotland —Glasgow
- £39,590 - £44,989 a year
- Temporary
- Annual leave
- Employee discount
3d
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
- Azure
- AWS
- IT
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
2d
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme

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Inbound Technical Support Advisor

Concentrix -
Falkirk

Apply Now

Job details

Full-time
£26,520 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Technical support
Communication skills

Full job description

Technical Support Advisor – Customer Experience Focus

Are you someone who enjoys helping others, solving problems, and building positive relationships? Join Concentrix, partnering with a leading telecommunications provider, where you’ll support customers through technical queries while making a real difference to their day.

This role is ideal if you’re looking for a stable, people‑focused career with clear development pathways, supportive training, and family‑friendly benefits that fit around real life.

What you’ll be doing

Supporting customers with confidence and care
You’ll listen carefully to understand each customer’s needs and guide them to effective technical solutions in a clear, reassuring way.
Creating positive customer experiences
By showing empathy, patience and understanding, you’ll help customers feel heard, supported and valued.
Identifying helpful product options
Where appropriate, you’ll suggest relevant upgrades or services that genuinely benefit the customer, passing warm leads to our sales team.
Working as part of a supportive team
You’ll collaborate with colleagues and team leaders who are focused on shared success, quality outcomes and continuous improvement.

What we’re looking for

We welcome applicants from a wide range of backgrounds. You don’t need to “tick every box” — training and support are provided.

Strong communication and listening skills
An interest in technology and helping people use it confidently
A thoughtful, problem‑solving approach
Comfortable learning new systems with guidance
A positive, dependable mindset focused on customer care

Training & development you can rely on

A comprehensive, structured training programme
A supported nesting period to build confidence
Ongoing coaching, refresher training and career development opportunities
Clear progression pathways within Concentrix

What’s in it for you?

Pay & hours

Permanent 40‑hour contract
Convenient location, at Central Business Park, Larbert
5 days out of 7, between 8am–9pm
£26,520 annual salary
Bonus opportunity of up to £250 per month, plus uncapped bonus from successful lead generation

Family‑friendly & wellbeing benefits

Employee Assistance Programme (EAP) – free, confidential support for you and your dependants, including:
- Emotional wellbeing & counselling
- Financial and legal advice
- Work‑life and family support
Group Life Assurance from day one – financial peace of mind for your loved ones
Pension scheme with company contributions
Eyecare vouchers (Specsavers)
Dental cover options
Gym discount with PureGym
Employee savings & lifestyle discounts via Benefex
Discounted broadband, mobile and TV packages, including family & friends deals

Why Concentrix?

At Concentrix, we believe great customer experiences start with supported employees. We’re proud to offer an inclusive, respectful and flexible working environment where your wellbeing, growth and life outside work truly matter.

Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Apply Now

Refine Your Search

it support jobs in falkirk, fal

Inbound Technical Support Advisor

IT Support Services Technician

IT Support Technician

IT Field Technician

IT Systems & Hardware Support Administrator

1st/2nd Line Support Technician

IT Support Technician

IT Desktop Support - Healthcare - Edinburgh

IT Support Engineer

IT System Support User

Regional IT Support Specialist

IT Service Desk Analyst - Edinburgh

IT 1st Line Support (UK)

Helpdesk Coordinator - Night Shifts

Deskside Support Engineer (Edinburgh)

IT Support Apprentice

IT Support Engineer

IT Support Technician

IT Service Desk Analyst - Edinburgh

Helpdesk Coordinator

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