Technical support Work, Jobs in Falkirk, Fal (with Salaries)

Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
Finance Systems Administrator - 9 month FTC
Trainline —Edinburgh
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
13d
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
Learning Technology Support Analyst (Maternity Cover)
University of Strathclyde —Glasgow
- £33,002 - £36,636 a year
- Full-time
6d
IT Systems & Hardware Support Administrator
Stirling Animation Studios —Stirling
- Weekend availability
- Hybrid work
- Assembly
- Computer networking
- Linux
Quick apply
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- Driving
Quick apply
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Microsoft Outlook
- Travel
- IT
4d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
14d
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
4d
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Excel
- Azure
- Salesforce
- Referral programme
- Sick pay
Quick apply
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- APIs
5d
Experienced Property Managers - Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Sales
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
5d
ICT Systems Technician
CAE Inc. —Stirling
- Full-time
- Windows
- Computer networking
- Linux
12d
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home

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technical support jobs near falkirk, fal

Technical Support Engineer

Ingenico -
Dalgety Bay

Apply Now

Job details

Qualifications

Software deployment
Engineering
Android
Technical support
Microsoft Office
Java
Analysis skills
C++
C
Software development
APIs
IT
Time management

Full job description

Date: Jul 10, 2026

Company:Location:
Dalgety Bay, GB, KY11 9JU

#job-location.job-location-inline { display: inline; }

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

The role is to support our customers and 3rd party organisations integrate Ingenico payment solutions into their POS payment infrastructure through development, pilot and deployment stages. This will require having the requisite knowledge of Ingenico low level applications that control and manage API’s and payment applications (including EMV).

Your day-to-day responsibilities include:
Investigate and resolve technical issues reported by customers/integrators
Log and track the progress of each issue ensuring excellent communications with stakeholders
Work closely with regional and Group R&D to offer quick solutions
Lead customer support calls and meetings on technical issues and discussions
Preparation and loading of terminal software packages
Ensure loading tools are maintained to latest versions and standards
Occasional customer site visits to support and participate in technical investigations
Provide level 3 support for integration issues in production environment

Signs of success

Manage support requests in line with SLA’s
Deliver work on time and to a consistently high standard
Provide high first time fix rate on all resolved investigations
Maintain sound knowledge and understanding of Ingenico products and software architectures

Skills we can’t do without:
Microsoft Office skills required
Technical support experience in S/W, IT or other technology industry
Some software development experience i.e. C, C++, Java
Ability to communicate ideas in both technical and layman’s terms
Strong analytical and creative problem-solving skills
Effective time management of workload related tasks
Ability to work autonomously with little supervision

Skills we’d like:
HND level in suitable engineering discipline or above
Experience with C/C++, WinCE/Android Studio and WIN OS applications

Behaviour skills :
Strong interpersonal skills
Respectful and courteous towards others
Positive “can-do” attitude
Self-motivated and enthusiastic

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn

Apply Now

Refine Your Search

technical support jobs in falkirk, fal

Technical Support Engineer

Finance Systems Administrator - 9 month FTC

3rd Line Senior Support Consultant

Customer Support Exec. (B2B SaaS)

Learning Technology Support Analyst (Maternity Cover)

IT Systems & Hardware Support Administrator

1st/2nd Line Support Technician

IT Support Technician

IT System Support User

L1 Service Desk Team Leader

Telephony and Connectivity Analyst

IT Support Technician

IT Service Desk Analyst - Edinburgh

Technical Support Analyst

IT Support Engineer

IT 1st Line Support (UK)

Service Desk Engineer

Experienced Property Managers - Software Support

ICT Systems Technician

NOC Analyst (10pm-6am)

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