Support analyst Work, Jobs in Defford, Wor (with Salaries)

EDR Operations Analyst
Accenture —Cheltenham
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
10h
Data Centre Operator
Barclays —Gloucester
- Maintenance
- Administrative experience
- Computer networking
IT Data Steward – 12-month FTC
NFU Mutual —Stratford-upon-Avon
- £31,864 - £39,000 a year
- Full-time
- Hybrid work
- SQL
- Financial services
- Annual leave
- Employee discount
14h
Business Analyst
PoloWorks —Cheltenham
- Hybrid work
- DevOps
- Analysis skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Registry Officer (Course Administration)
University of Gloucestershire —Longlevens
- £32,080 - £37,694 a year
- Full-time
- Military
- Microsoft Office
- SQL
8d
Finance Analyst – Global Product Innovation
Kohler —Cheltenham
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Microsoft Analyst
PoloWorks —Cheltenham
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
10d
Associate SOC Analyst
NCC Group —Cheltenham
- Full-time
- Hybrid work
- AWS
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
8d
Data Quality Analyst
Valpak Ltd —Stratford-upon-Avon
- £25,500 - £27,250 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Leadership
- Annual leave
9d
Threat Detection Engineer
Fluidone —Gloucester
- £40,000 - £45,000 a year
- Hybrid work
- Azure
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Merchandiser
AYBL —Redditch
- Full-time
- Merchandising
- Analysis skills
- Free parking
- Employee discount
Quick apply
Governance Analyst - Insurance
G MASS —Gloucester
- Hybrid work
- Organisational skills
Quick apply
Commercial Analytics Manager- Jockey Club Experiences
Levy —Birmingham
- £50,000 a year
- Full-time
- Hospitality
- Analysis skills
- Driving
- Annual leave
- Employee assistance programme
3d
Senior Risk Intelligence Analyst
NFU Mutual —Stratford-upon-Avon
- Up to £52,000 a year
- Full-time
- SQL
- Machine learning
- Financial services
- Annual leave
- Employee discount
7d
Business Consultant
DAINTTA —Cheltenham
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Cyber Security Consultant
Benefact Group —Gloucester
- Full-time
- Hybrid work
- Computer Science
- Communication skills
- Annual leave
- Employee assistance programme
IT Business Solutions Manager - EMEA & Wellness
Kohler —Quedgeley
- IT
Principal Senior Technical Architect - Data
QinetiQ —Malvern
- £71,100 - £79,000 a year
- Full-time
- Hybrid work
- Travel
- AI
- Leadership
- Employee discount
Compliance Analyst - Insurance
G MASS —Gloucester
- Hybrid work
Quick apply
Cyber Software Engineer
Roke Manor Research Limited —Gloucester
- Windows
- C++
- Agile

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support analyst jobs near defford, wor

EDR Operations Analyst

Accenture -
Cheltenham

Apply Now

Job details

Full-time
10 hours ago

Qualifications

ITIL Certification
Customer service
ITIL
IT support
IT
Cybersecurity
CompTIA Security+
Communication skills

Full job description

EDR Operations Analyst

Location: Cheltenham (hybrid 2 days on site)

Career Level: Analyst/ Senior Analyst

Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 5 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK. Note: The above information relates to a specific client requirement

Purpose

The EDR Operations Analyst provides first-line support across endpoint security operations and IT Service Desk activities. The is responsible for triaging low-priority Microsoft Defender alerts, performing routine EDR platform administration, managing service tickets, and escalating security incidents where appropriate.

Key Responsibilities

Perform Level 1 triage of Microsoft Defender for Endpoint alerts.
Investigate and close low-risk alerts in line with documented procedures.
Escalate suspicious or complex incidents to senior analysts or the client.
Carry out routine EDR administration, including device management and user access requests.
Manage and resolve IT Service Desk tickets within agreed SLAs.
Provide first-line support to end users and maintain accurate ticket records.
Follow established operational and security procedures.

Essential Skills & Experience

Experience in an IT Service Desk, IT Support, or similar support environment.
Exposure to Microsoft Defender for Endpoint or another EDR platform.
Understanding of basic cybersecurity and incident triage concepts.
Experience working with ticketing/ITSM systems.
Strong communication and customer service skills.
Ability to prioritise workload and follow documented processes.

Desirable Skills & Experience

Experience within a SOC or cybersecurity team.
Exposure to Microsoft Defender, Sentinel, or Microsoft 365 Security tools.
Knowledge of endpoint security technologies.
ITIL Foundation, SC-900, Security+, or similar certifications.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

Accenture reserves the right to close the role prior to this date should a suitable applicant be found. #LI-EU

Apply Now

Refine Your Search

support analyst jobs in defford, wor

EDR Operations Analyst

Data Centre Operator

IT Data Steward – 12-month FTC

Business Analyst

Registry Officer (Course Administration)

Finance Analyst – Global Product Innovation

Microsoft Analyst

Associate SOC Analyst

Data Quality Analyst

Threat Detection Engineer

Merchandiser

Governance Analyst - Insurance

Commercial Analytics Manager- Jockey Club Experiences

Senior Risk Intelligence Analyst

Business Consultant

Senior Cyber Security Consultant

IT Business Solutions Manager - EMEA & Wellness

Principal Senior Technical Architect - Data

Compliance Analyst - Insurance

Cyber Software Engineer

I want to receive the latest job alerts for support analyst in defford, wor

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