Head server Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Account Manager – Technology in Schools
HFL Education —Stevenage
- £35,000 - £42,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
1d
Group Head of Tech
Billion Dollar Boy —London
- Hybrid work
- Google Suite
- Computer Science
- PMP
- Employee discount
Platform Engineering Specialist – Cloud & Hosting
easyJet —Luton Airport
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
- Employee discount
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
[Korean Speaking IT & General Affairs (GA) Operations Specialist]
Kookmin Bank London Branch —London
- Full-time
- Engineering
- Maintenance
- Bachelor's degree
Quick apply
8d
Data Analyst
Independent Media —London
- Hybrid work
- SQL
- Presentation skills
- Business
7d
Senior IT Engineer - Infrastructure
Office Shoes —London
- SQL
- Continuous improvement
- Mentoring
Quick apply
Senior DevOps Engineer
Applied Data Science Partners —London
- Hybrid work
- Azure
- AWS
- Presentation skills
- Annual leave
VacancyTitle: Data & Information Architect
Southern Housing —Farringdon
- £60,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- AWS
- Annual leave
1d
Full Stack Developer
Trafalgar House —London
- Full-time
- Hybrid work
- Azure
- AWS
- Continuous improvement
Quick apply
Senior Python Developer
TreasurySpring —London
- Full-time
- Hybrid work
- Java
- AWS
- C++
- Annual leave
- Employee assistance programme
Quick apply
Data Platform Engineering Manager (AWS, Databricks)
Alto —London
- Full-time
- Hybrid work
- SQL
- AWS
- Python
- Annual leave
- Referral programme
Quick apply
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Front-End Engineer
reallymoving —St Albans
- £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- JavaScript
Quick apply
7d
Manager Physical Security, EMEA
Vantage Data Centers UK Management Company Ltd —London
- Bachelor's degree
- No degree
- Leadership
- Annual leave
Quick apply
Executive Chef
CH&CO —London
- £75,000 - £80,000 a year
- Weekend availability
- Hospitality
- Travel
- Contracts
- Employee assistance programme
- Employee discount
8d
Events Waiter
NoMad Hotel —London
- £17.90 an hour
- Full-time
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
9d
WAITER / WAITRESS - |BOBO & WILD| , CHIGWELL
BOBO & WILD - WANSTEAD —Chigwell
- £14.71 - £15.71 an hour
- Full-time
- Serving
- Bakery
- In-person
- Store discount
- Employee discount
Quick apply
6d
Infrastructure and Security Engineer
Fortnum & Mason —London
- Full-time
- Azure
- Travel
- Scripting

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IT Helpdesk Team Lead

Affinity Trust -
Thame

Quick apply

Job details

Full-time
£43,079.96 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Azure
Software troubleshooting
Customer service
Supervising experience
ITIL
IT support
Mobile device management
SharePoint
IT
Communication skills
Active Directory
Intune

Full job description

Job Introduction

Role: IT Helpdesk Team Lead
Location: Monday - Friday at Head Office in Thame, Oxfordshire
Salary: £43,079.96 per annum
Hours: 37.5 hours per week
Contract: Permanent
Reports to: Head of IT
Travel: Occasional travel to other Affinity Trust locations may be required

IT Helpdesk Team Lead

We are looking for an experienced IT Helpdesk Team Lead to manage our IT Support Team and ensure colleagues receive a responsive, professional and effective support service.

You will oversee helpdesk activity, act as an escalation point for complex issues, identify service trends and drive continuous improvement across IT support processes.

What you will do

Lead, coach and develop the IT Support Team.
Allocate, prioritise and monitor helpdesk tickets to meet service standards.
Resolve and escalate complex IT issues as needed.
Review ticket trends and recommend service improvements.
Maintain the helpdesk ticketing system and self-help portal.
Support Windows devices, Microsoft 365, printers, networks, mobile devices and other IT systems.
Support IT security processes, user access, device compliance and safe handling of data.
Evaluate new systems and solutions, providing practical feedback on usability, security and impact.

About you

You will have experience in IT support or service desk work, alongside the confidence to lead a small team. You will be organised, proactive and committed to delivering excellent customer service.

What we are looking for

Experience in an IT support or service desk environment.
Experience leading, supervising or supporting a small team.
Strong communication and customer service skills.
Good knowledge of Microsoft 365, Windows 11 and common business applications.
Experience troubleshooting hardware, software, connectivity, printer and peripheral issues.
Understanding of networks, wireless technologies and mobile device management.
Working knowledge of Active Directory, Windows Server, Azure, SharePoint, Intune, IT security and data protection.
Relevant technical qualification, equivalent experience or evidence of ongoing IT development.

It would be great if you also have

Experience in a social care, charity or multi-site organisation.
Experience supporting system implementation or service improvement projects.
Knowledge of ITIL principles or service management best practice.
Microsoft, CompTIA, ITIL or equivalent certification.

*Please see attachment for full job description*

What will we do?

31 days’ annual leave (inc. bank holidays), rising with service
Health cash plan, Pension, Life assurance, Employee Assistance Programme
Blue Light Card, option to buy extra annual leave

Inclusion, accessibility and our commitment to diversity

Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

INDHOF

Quick apply

Refine Your Search

head server jobs in hemel hempstead, hrt

IT Helpdesk Team Lead

Account Manager – Technology in Schools

Group Head of Tech

Platform Engineering Specialist – Cloud & Hosting

Tier 2 Customer Support Engineer

[Korean Speaking IT & General Affairs (GA) Operations Specialist]

Data Analyst

Senior IT Engineer - Infrastructure

Senior DevOps Engineer

VacancyTitle: Data & Information Architect

Full Stack Developer

Senior Python Developer

Data Platform Engineering Manager (AWS, Databricks)

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Front-End Engineer

Manager Physical Security, EMEA

Executive Chef

Events Waiter

WAITER / WAITRESS - |BOBO & WILD| , CHIGWELL

Infrastructure and Security Engineer

I want to receive the latest job alerts for head server in hemel hempstead, hrt

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