Change analyst Work, Jobs in Pontefract, Wyk (with Salaries)

Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
10d
Senior Policy Adviser, MoJ/HMPPS Joint Strategic Policy Unit
Ministry of Justice —Leeds
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- IT
- Annual leave
- Employee discount
5d
Infrastructure Operations Analyst
Maples Group - Legal Services —Leeds
- 12 hour shift
- Computer Science
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Share Register Analyst
Link Group —Leeds
- IT
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Solutions Analyst
TransUnion —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee stock purchase plan
- Annual leave
Credit Risk Analyst
Freemans PLC —Bradford
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Work from home
- Employee discount
9d
Lead Business Analyst
North Yorkshire Council —Selby
- £51,356 - £55,539 a year
- Hybrid work
- No degree
- Communication skills
10d
ERP Business Analyst
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- Communication skills
- Employee assistance programme
6d
Cyber Security Officer
SBS —Sheffield
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- AWS
- Computer networking
- Linux
Quick apply
Finance Analyst
Yorkshire Water —Bradford
- £36,299 - £45,184 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Project management
- No degree
- Annual leave
- Flexible schedule
10d
Senior Data and AI Analyst
Barrett Steel —Bradford
- Full-time
- Hybrid work
- Oracle
- ERP systems
- SQL
- Employee discount
Quick apply
Senior Policy Adviser on Child Proceedings Policy
Ministry of Justice —Leeds
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- IT
- Annual leave
- Employee discount
11d
HR Systems & Data Analyst
The QHotels Collection —Morley
- £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Free parking
- Employee assistance programme
Quick apply
6d
Lead Information Security Analyst
evoke —Leeds
- Hybrid work
- Azure
- AWS
- Leadership
- Annual leave
- Work from home
AECOM Advisory - Senior Director (Defence)
AECOM —Leeds
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Project Director - Controls Analytics
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Leadership
Principal Test Engineer
Vanquis Banking Group —Bradford
- SQL
- Mentoring
- Organisational skills
11d
Business Analyst Chapter Lead
Yorkshire Building Society —Leeds
- Call to connect
- Bachelor's degree
- Business
9d
Hygiene Manager
NewPrinces Group —Bradford
- Annual leave
AECOM Advisory - Senior Director
AECOM —Leeds
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree

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Service Desk Analyst

Brabners -
Leeds

Apply Now

Job details

10 days ago

Benefits

Annual leave
Company pension
Enhanced paternity leave
Life insurance

Qualifications

iOS
IT
Communication skills

Full job description

THE ROLE & TEAM

Brabners IT Team are looking for a Service Delivery Analyst to join our Leeds City Centre team. This is a great opportunity to continue their career within a well-established IT function and act as the first point of contact to all colleagues with their IT queries. We pride ourselves on our customer engagement and service delivery to all our colleagues across the organisation.

We are looking for a strong team player who enjoys working with colleagues and providing quick turnaround to resolved time sensitive issues. If you’re looking to establish your career within IT and gain exposure to a variety of queries whilst progressing your career, then this is the job for you.

This role can be based in our Leeds City Centre office and requires candidates to be on site 4 days a week. We offer a flexible approach to working hours, core hours are Monday to Friday 8am – 6pm.

Agencies: We are not accepting CVs for this role as we are aiming to fill it directly. We value your support and will reach out if required. Please do not send speculative CVs. Any unsolicited CVs sent to hiring managers or the business, without prior instruction from a member of the Talent Acquisition team, will be treated as a gift.

KEY RESPONSIBILITIES

Act as first point of contact for all IT incidents and service requests
Resolve 1st and 2nd Line issues for all colleagues in a timely manner
Manage and update ticketing system, ensuring SLA’s are met
Prioritise a user-friendly culture through accessible support
Escalate queries when required to other IT Teams and or 3rd parties
Update and maintain IT Asset Management System
Cross-skill and up-skill all software, hardware and business objectives
Contribute to IT projects when required

ABOUT YOU

Previous experience within an IT Service Desk is essential
Strong knowledge of Windows, Microsoft 365, and iOS and Android environments
Previous interaction with Mimecast would be advantageous
Excellent communication skills
Able to confidently build relationships
Exceptional verbal and written communication skills
Flexible and can-do attitude
Proactive and problem-solving mindset
Great team player
Inquisitive and solution focused

BENEFITS

Competitive Salary
Flexible approach to working hours
Bupa/ Medicash
We offer agile working at Brabners, recognising that the right balance between office-based and remote working will vary depending on the role, the team and individual circumstances. The working arrangements for this position will be discussed as part of the recruitment process
Discretionary bonus opportunities
Pension scheme
Life Insurance & Income Protection Insurance
25 days Annual Leave plus flex bank holidays (increasing with service)
Option to buy 10 additional days annual leave each year
2 My Days (in addition to your holiday entitlement)
Additional discretionary annual leave days
Enhanced Maternity, Paternity & Adoption Leave
Career Development Opportunities
Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

ABOUT US

Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.

With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.

We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.

Apply Now

Refine Your Search

change analyst jobs in pontefract, wyk

Service Desk Analyst

Senior Policy Adviser, MoJ/HMPPS Joint Strategic Policy Unit

Infrastructure Operations Analyst

Share Register Analyst

Solutions Analyst

Credit Risk Analyst

Lead Business Analyst

ERP Business Analyst

Cyber Security Officer

Finance Analyst

Senior Data and AI Analyst

Senior Policy Adviser on Child Proceedings Policy

HR Systems & Data Analyst

Lead Information Security Analyst

AECOM Advisory - Senior Director (Defence)

Project Director - Controls Analytics

Principal Test Engineer

Business Analyst Chapter Lead

Hygiene Manager

AECOM Advisory - Senior Director

I want to receive the latest job alerts for change analyst in pontefract, wyk

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