Electrical engineer Work, Jobs in Raunds, Nth (with Salaries)

Remote Support Engineer
Frossell Recruitment —Milton Keynes
- £37,500 a year
- Full-time
- Schematics
- Engineering
- In-person
- Employee assistance programme
- Employee discount
Quick apply
8d
Technical Support Engineer - Stamford, UK
Avtron Power Solutions LLC —Stamford
- From £40,000 a year
- Overtime
- Continuous improvement
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Multi Skilled Engineer
Morrisons —Rushden
- Maintenance
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Senior Technical Project Engineer
Apego UK Engineering Solutions Ltd —Milton Keynes
- £42,000 - £58,000 a year
- Full-time
- AutoCAD
- PMP
- Engineering
- Flexitime
- Sick pay
Quick apply
5d
Electronics Systems Engineer
ALTEN —Peterborough
- Full-time
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
System Test Engineer
Indra Group UK & Ireland —Market Deeping
- Full-time
- Computer literacy
- Engineering
- Communication skills
- Free parking
- Annual leave
Quick apply
13h
Lead Electrical Design Manager
Skanska —Peterborough
- Engineering
- Mentoring
- Training & development
- Bereavement leave
11d
Electrical Engineer
Omni RMS —Northampton
- £42,000 - £44,000 a year
- Overtime
- In-person
Quick apply
7h
Senior Reliability Engineer
Lumentum —Towcester
- Full-time
- Doctoral degree
- Engineering
- Master's degree
- Annual leave
Senior Electrical Safety Specialist - DBU Europe
Cummins Inc. —Wellingborough
- Continuous improvement
- Business
11d
Service Engineer
Dawsongroup —Willen
- Full-time
Quick apply
Controls Engineer MU
KION Group AG —Wellingborough
- Full-time
- Engineering
- Master's degree
- Programmable logic controllers
Compliance Engineer
SMC Corporation (UK) Ltd —Milton Keynes
- Engineering
- Research
- Microsoft Office
- Employee discount
Quick apply
7d
Senior Electrical Engineer
Aixtron SE —Swavesey
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Engineering
- Annual leave
- Flexible schedule
13d
Senior Brownfield Automation Studies Engineer
ABB Canada Inc —Saint Neots
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior Electronic Engineer
API Microelectronics Ltd. —Wavendon
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
- Relocation assistance
- Flexitime
Quick apply
External Sales Engineer
More Control UK Ltd —Milton Keynes
- £18,000 - £35,000 a year
- Computer literacy
- Engineering
- Business development
Mobile Electrical Engineer
VINCI Facilities UK —Northampton
- Full-time
- In-person
Quick apply
10h
Senior DSP/FPGA Engineer I
CesiumAstro —Milton Keynes
- Full-time
- Engineering
- Laboratory experience
- Microsoft Office
- Free parking
- Employee assistance programme
Electric Actuators Product Design Engineer
SMC Corporation (UK) Ltd —Milton Keynes
- CAD
- Engineering
- Travel
Quick apply

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electrical engineer jobs near raunds, nth

Remote Support Engineer

Frossell Recruitment
Milton Keynes

Quick apply

Job details

Full-time
£37,500 a year
8 days ago

Benefits

On-site gym
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Gym membership
Life insurance
On-site parking

Qualifications

Technical troubleshooting
Customer service call handling
Schematics
Engineering
ISO 9001
Technical support incident logging
Technical writing
ISO 27001
Customer support
Customer interaction
IT incident logging
BTEC
Remote diagnostics
Help desk
Analytics

Full job description

Remote Technical Support Engineer

Location: Milton Keynes (Office-based)

Hours: Full-time, 37.5 hours per week (Mon–Fri, between 08:30–17:30)

Department: Service

About the Role:

We are seeking a highly capable Remote Support Engineer to join our clients Customer Support Centre. This newly created position is key to delivering expert remote technical support for a range of diagnostic analysers.

The ideal candidate will possess a City & Guilds / BTEC Level 3 (or equivalent) in Electronics, Biomedical, Mechanical/Electrical Engineering or similar and strong electromechanical and IT troubleshooting skills.

You will use secure remote-access tools, log analysis and direct communication with laboratory staff to troubleshoot and resolve technical issues. Your expertise will help maximise instrument uptime, reduce the need for on-site visits and ensure laboratories can maintain fast, accurate diagnostic services for patients.

This role is ideal for an engineer who enjoys problem-solving, communicating clearly and working in a fast-paced setting where reliability directly impacts patient care.

Key Responsibilities:

Provide first-line remote support for diagnostic instruments.
Diagnose and resolve issues using tools such as RDP, VNC and augmented reality guidance.
Guide and train users on correct usage, maintenance and safety procedures.
Support customers via phone, video and remote-assistance sessions.
Escalate unresolved cases to field service or technical specialists.
Identify required parts for field visits when needed.
Record all actions and troubleshooting steps within MS Dynamics.

Service Quality & Repair Efficiency

Use instrument data proactively to prevent downtime.
Consolidate calls to ensure efficient service delivery.
Work to KPIs including First Time Phone Fix, First Visit Fix, response times and customer satisfaction.
Provide effective support within agreed SLAs.

Customer & Team Communication

Build strong relationships and act as a trusted technical partner.
Keep users fully informed of case status and follow-up actions.
Highlight recurring issues, potential upgrades or sales opportunities.
Provide reports on service performance and technical trends.
Escalate serious service risks immediately.

Administration & Compliance

Log all service calls, updates and parts usage accurately.
Maintain detailed device service histories.
Create and update troubleshooting guides and knowledge articles.
Ensure regulatory compliance (IVDR, ISO27001, ISO9001, Cyber Essentials).
Stay up to date with cyber-security best practice and mandatory company training.

Essential Qualifications & Experience

City & Guilds / BTEC Level 3 (or equivalent) in Electronics, Biomedical, Mechanical/Electrical Engineering or similar.
Minimum 2 years’ experience in technical support or field service.
Strong electromechanical and IT troubleshooting skills.
Experience working to KPIs.
Ability to explain complex technical concepts clearly.
Excellent problem-solving and multitasking abilities.
Ability to read technical diagrams and interpret analytical data.
Commitment to outstanding customer service.

Desirable Qualifications & Experience

HNC/HND or equivalent in a related engineering discipline.
Previous experience in remote technical support.

Benefits include: Holiday Entitlement 28 days plus (8 days bank holiday), Bonus, Pension, Health Care Insurance (BUPA), Cash Plan (Simplyhealth), Income Protection Insurance, Educational Grant Scheme, Employee Assistance Program, Life Insurance 6 times the annual salary, Perkbox, Gym membership.

Pay: £37,500.00 per year

Benefits:

Company pension
Gym membership
Life insurance
On-site gym
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

electrical engineer jobs in raunds, nth

Remote Support Engineer

Technical Support Engineer - Stamford, UK

Multi Skilled Engineer

Senior Technical Project Engineer

Electronics Systems Engineer

System Test Engineer

Lead Electrical Design Manager

Electrical Engineer

Senior Reliability Engineer

Senior Electrical Safety Specialist - DBU Europe

Service Engineer

Controls Engineer MU

Compliance Engineer

Senior Electrical Engineer

Senior Brownfield Automation Studies Engineer

Senior Electronic Engineer

External Sales Engineer

Mobile Electrical Engineer

Senior DSP/FPGA Engineer I

Electric Actuators Product Design Engineer

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