Hardware engineer Work, Jobs in Three Bridges, Wsx (with Salaries)

IT Support & Network Engineer
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- Analysis skills
Quick apply
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ESP Global Services Limited —Gatwick Airport
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3d
Infrastructure Support Engineer
H-Tech Supports —Croydon
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Helpdesk Technician (1st line)
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4d
IT 2nd Line Service & Support Engineer
LSEC —London
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13d

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hardware engineer jobs near three bridges, wsx

IT Support & Network Engineer

H-Tech -
Croydon

Quick apply

Job details

Full-time | Freelance
10 days ago

Qualifications

Microsoft Windows Server
Desktop support
TCP
ITIL Certification
Customer service
Windows
DHCP
Analysis skills
CompTIA Network+
IT support
DNS
Network support
TCP/IP
Communication skills
Active Directory
CompTIA A+
Help desk

Full job description

About the Role

Location: Surrey & Croydon (Multi-Site School Environment)

We are looking for an experienced and customer-focused Level 2 IT Support & Network Engineer to provide onsite IT support across multiple school locations in the Surrey and Croydon area.

This is an excellent opportunity for a hands-on IT professional who enjoys troubleshooting technical issues, supporting users in person, and working across a varied IT environment. You will be responsible for delivering high-quality desktop support, maintaining network infrastructure, and ensuring the smooth day-to-day operation of IT services.

As the primary onsite IT Engineer, you will work closely with school staff and the wider IT team to provide reliable and responsive technical support.

Key Responsibilities

IT Support

Provide Level 2 onsite technical support for desktops, laptops, printers, mobile devices, and peripherals.
Diagnose and resolve hardware, software, and operating system issues.
Install, configure, and maintain end-user devices.
Support Microsoft Windows 10 and Windows 11 environments.
Assist users with Microsoft 365 applications and services.
Create, manage, and maintain Active Directory user accounts and permissions.
Perform software installations, updates, and device deployments.
Escalate complex technical issues when required.
Deliver excellent customer service while maintaining high levels of user satisfaction.

Network & Infrastructure Support

Troubleshoot wired and wireless network connectivity issues.
Support switches, routers, firewalls, and wireless infrastructure.
Assist with configuration and troubleshooting of TCP/IP, DNS, DHCP, VLANs, and network services.
Perform structured cabling and network patching where required.
Support Windows Server environments and related infrastructure.
Maintain accurate technical documentation, asset records, and support logs.
Assist with routine infrastructure maintenance and upgrades.

Multi-Site Support

Provide onsite support across six nearby school locations.
Travel between sites during the working day as required.
Provide cover during staff absence and school holiday periods when needed.
Prioritise and manage multiple support requests efficiently.
Work independently while collaborating with the wider IT support team.

Required Skills & Experience

To be successful in this role, you should have:

Minimum 3 years' experience in an IT Support, Desktop Support, Service Desk, or Network Support role.
Strong experience supporting Windows 10 and Windows 11.
Hands-on experience supporting Microsoft 365.
Experience administering Active Directory.
Knowledge of Windows Server environments.
Solid understanding of:
TCP/IP
DNS
DHCP
VLANs
Switching and Routing
Wireless Networking (Wi-Fi)
Hardware troubleshooting and repair experience.
Printer installation and support experience.
Experience using ITSM or helpdesk ticketing systems.
Excellent troubleshooting and analytical skills.
Strong communication and customer service skills.
Ability to work independently across multiple locations.

Desirable Skills

The following are advantageous but not essential:

Previous experience supporting schools or educational environments.
CompTIA A+ Certification.
CompTIA Network+ Certification.
Microsoft Certifications.
ITIL Foundation Certification.
Experience with Cisco, Aruba, Ubiquiti, or similar enterprise networking technologies.

Locations Covered

This role provides onsite IT support across the following school locations:

Canterbury Road
Worsfold House
Cobham
Lavender
Melrose
Whatley

Application question(s):

Can travel to all mentioned locations?

Work authorisation:

United Kingdom (required)

Willingness to travel:

100% (required)

Work Location: In person

Quick apply

Refine Your Search

hardware engineer jobs in three bridges, wsx

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