Community liaison Work, Jobs in Studley, War (with Salaries)

Customer Experience Executive
UBT Ltd —Warwick
- £33,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Resident Liaison Officer
Wates —Leamington Spa
- Communication skills
Administrator FTC
Fortem Solutions Ltd —Stratford-upon-Avon
- Full-time
- Microsoft Word
- Databases
- Administrative experience
- Annual leave
12d
Safeguarding and Student Welfare Officer
University of Wolverhampton —Wolverhampton
- £36,636 - £39,906 a year
- Hybrid work
- Doctoral degree
- University
- Organisational skills
- Free parking
- Annual leave
7d
Caseworker - Court of protection
Anthony Collins Solicitors —Birmingham
- Full-time
- Hybrid work
8d
Governance Officer (Pensions and Finance) (111745-0626)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- University
- Communication skills
- Annual leave
9d
Clerical officer
Walsall Healthcare NHS Trust —Willenhall North
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Data entry
- Organisational skills
8d
Head of OTC - Licencing and Compliance
Driver and Vehicle Standards Agency —Birmingham
- £57,515 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Team management
- Annual leave
- Employee assistance programme
5d
Assistant Geotechnical Engineer
WSP —Birmingham
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Work from home
Community Podiatrist
The Dudley Group NHS Foundation Trust —Brierley Hill
- £32,073 - £39,043 a year
- Full-time
- Surgery
- Analysis skills
- Travel
7d
Remedials Co-ordinator
Hall & Kay —Birmingham
- Full-time
- Computer literacy
- Maintenance
- Bachelor's degree
Quick apply
Grazing Development Manager
Warwickshire Wildlife Trust —Coventry
- £34,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
5d
Business Support
COLAS ROADS UK —Worcester
- £24,000 - £28,000 a year
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Client Service & Operations Assistant
First Intuition —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Grazing Development Manager
Royal Society of Wildlife Trusts —Coventry
- £34,000 - £37,000 a year
- Full-time
- Customer service
- Employee assistance programme
5d
Legal, Corporate Governance, Executive Director, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Public speaking
- Presentation skills
- Mentoring
- Employee assistance programme
Estates Manager - Occupier Services
Colliers International EMEA —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
Quick apply
1d
Technical Manager
Hill Group UK —Coventry
Head of Strategy, Performance and Improvement
Department for Transport —Birmingham
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
9d
Senior Consultant - Consents Management
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Master's degree
- Project management
- Presentation skills
Quick apply

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Customer Experience Executive

UBT Ltd -
Warwick

Quick apply

Job details

Permanent | Full-time
£33,000 - £35,000 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Company car
Discounted or free food
Company pension
Private medical insurance
Employee discount
Paid volunteer time
Sick pay
On-site parking

Qualifications

CRM software
Pricing
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Logistics
Business processes
Sales administration
Complaint handling
Relationship management
Customer interaction
Account management
Communication skills
Supply chain customer service

Full job description

UBT is a well-established global business. Our purpose is to equip our customers so that they grow and contribute in a meaningful way to the communities and economies where they live and work. We provide a variety of services to a client base spread across 19 countries in the UK, Europe, North America, Central America and Australia. Our clients are independent family-owned organisations.

In our logistics team , UBT Logistics, we provide comprehensive domestic and international logistics solutions across a wide range of trusted carriers. Our multi-provider approach ensures flexibility, reliability, and cost-effectiveness tailored to each clients unique needs. We take pride in offering a consultative service model—partnering with our customers to understand their business goals and deliver logistics strategies that support growth and long-term success.

We are seeking a proactive and customer-focused individual to join our team, providing exceptional support across customer service and sales administration. In this dynamic role, you’ll be the first point of contact for client enquiries, ensuring a seamless experience from order to delivery, while also assisting with key sales admin tasks as and when required. If you have strong communication skills, attention to detail, and a passion for delivering outstanding service, along with logistics industry experience, we’d love to hear from you!

Role Responsibilities

Manage a portfolio of client accounts and deliver an exceptional customer experience.
Act as the main point of contact for day-to-day account management.
Build and maintain strong client relationships through regular communication.
Process claims and resolve invoice queries efficiently.
Coordinate transactional support with offshore teams.
Deliver responsive customer service to drive satisfaction, retention, and growth.

Processes

Maintain and improve the customer experience when dealing with UBT Logistics clients.
Act as the dedicated day-to-day point of contact for an assigned portfolio of UBT Logistics client accounts, owning the end-to-end relationship.
Manage all inbound client calls and emails, ensuring prompt and effective responses
Host monthly Teams 'check-in' calls (where required) with each client to review service performance, discuss upcoming requirements and strengthen the relationship.
Provide pricing and quotes for customers as and when required.
Address customer concerns/complaints.
Respond to specific customer queries in a timely manner.
Utilise the telephone and electronic communication methods including email and video to regularly communicate with customers.
Process and request new account applications.
Work closely with suppliers to get accounts open in a professional and timely manner.
Follow on-boarding process to ensure smooth transition for new clients.
Maintain oversight of new accounts, monitoring progress and execution through structured spreadsheet tracking.
Provide customers with timely and accurate updates on the status of new account setups.
Support sales with administration tasks where necessary – follow up emails after visits etc.
Act as the liaison between customers and suppliers.
Participate in regular team meetings.
Participate in specific training programmes as required.
Provide feedback and material to management on how processes and procedures could be improved.
Ensure that all activity data is accurately entered and managed within CRM system used by the department.
Carry out administrative tasks as and when required.
Meet monthly KPI’s and performance objectives, both personal and team.

Hours

07:30-16:30 Monday - Friday

Job Types: Full-time, Permanent

Pay: £33,000.00-£35,000.00 per year

Benefits:

Company car
Company pension
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time
Private medical insurance
Sick pay

Experience:

Logistics: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

community liaison jobs in studley, war

Customer Experience Executive

Resident Liaison Officer

Administrator FTC

Safeguarding and Student Welfare Officer

Caseworker - Court of protection

Governance Officer (Pensions and Finance) (111745-0626)

Clerical officer

Head of OTC - Licencing and Compliance

Assistant Geotechnical Engineer

Community Podiatrist

Remedials Co-ordinator

Grazing Development Manager

Business Support

Client Service & Operations Assistant

Grazing Development Manager

Legal, Corporate Governance, Executive Director, Birmingham

Estates Manager - Occupier Services

Technical Manager

Head of Strategy, Performance and Improvement

Senior Consultant - Consents Management

I want to receive the latest job alerts for community liaison in studley, war

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