Shop supervisor Work, Jobs in Cheadle Heath, Gtm (with Salaries)

Customer Service Supervisor
The Nursery Store —Chadderton
- Up to £30,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Assistant Manager (Flagship store)
Boots —Manchester
- Weekend availability
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Shop Supervisor
Valley CIDS —Tideswell
- £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- Retail management
- Annual leave
- Employee assistance programme
5d
Retail Team Leader
Carrs Pasties Ltd —Bolton
- £14.55 an hour
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Store discount
- Health & wellbeing programme
Quick apply
5d
Retail Supervisor
Superdrug —Altrincham
- £13.50 an hour
- Customer service
- Supervising experience
- In-person
- Store discount
- Employee discount
Team Leader
Card Factory —Trafford
- Up to £13 an hour
- Customer service
- Leadership
1d
Store Supervisor
Whitmore and White —Frodsham
- Part-time
- Serving
- Hospitality
- Bar
- Store discount
- Employee discount
Quick apply
Assistant Store Manager
Smiggle —Manchester
- Full-time
- Retail management
- Leadership
- Store discount
- Annual leave
Quick apply
1d
24hr Part Time Supervisor, Kurt Geiger, Trafford
Kurt Geiger —Trafford
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Sales Supervisor
sabhai trading ltd —Bolton
- £25,420 - £33,400 a year
- Full-time
- Bilingual
- Merchandising
- Supervising experience
Quick apply
9d
Supervisor - Temporary
Pavers —Wigan
- £13.43 - £13.93 an hour
- Part-time
- Leadership
- Employee discount
Quick apply
Kitchen Supervisor - New store opening
Bob & Berts —Warrington
- £13.25 - £13.50 an hour
- Weekend availability
- Inventory control
- Customer service
- Quality control
Quick apply
2d
Retail Sales Team Leader
Smart School Uniform —Stoke-on-Trent
- £25,000 - £26,500 a year
- Full-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
Assistant Store Manager 12 months FTC
Matalan —Rochdale
- From £28,647 a year
- Full-time
- Analysis skills
- Retail management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Team Leader - Manchester Arndale
DCK Group —Manchester
- £13.71 an hour
- Full-time
- Merchandising
- Supervising experience
- Team management
Quick apply
7d
Replenishment Supervisor
Booker Group —Manchester
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Team Leader
TK Maxx —Cheadle
- Full-time
- Employee discount
Service Team Leader
Morrisons —Stockport
- Cash handling
- Annual leave
- Employee discount
Quick apply
Shop Supervisor
Sayers and Poundbakery Ltd —Oldham
- £13.21 an hour
- Part-time
- Management
- In-person
- Retail management
- Store discount
- Employee discount
Quick apply
Caretaker/ Site Supervisor
Ready Steady Store Ltd —Worsley
- Up to £26,266.50 a year
- Part-time
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d

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Customer Service Supervisor

The Nursery Store -
Chadderton

Quick apply

Job details

Full-time
Up to £30,000 a year
5 days ago

Benefits

Free parking
Casual dress
Employee discount
On-site parking

Qualifications

Live chat
CRM software
Management
Customer service
Internal department liaison
Complaint handling
Performance management
Supervising experience
Continuous improvement
Team management
Management reporting
Customer interaction
Training & development
Leadership
Communication skills

Full job description

Customer Service Supervisor

We are looking for an experienced Customer Service Supervisor to help lead our growing Customer Service team at The Nursery Store.

This is a hands-on leadership role where you will support our Customer Service Management team in delivering an outstanding experience for our customers while driving team performance, coaching colleagues and continually improving how we work.

You will play a key role in developing people, managing daily operations and ensuring our customers receive a consistent, fair and efficient service across every channel.

What You’ll Be Doing

· Leading and supporting a team of Customer Service Advisors.

· Coaching colleagues to achieve individual and departmental KPIs.

· Managing daily workflow across email, live chat, telephone, social media and marketplace platforms.

· Handling complex customer queries and escalated complaints.

· Monitoring quality, productivity and customer satisfaction.

· Producing performance reports and identifying improvement opportunities.

· Working closely with other departments to resolve customer issues and improve processes.

· Supporting training, development and performance reviews.

· Helping create a positive, supportive and high-performing team culture.

What We’re Looking For

You will already have experience supervising or leading a customer service team and enjoy helping others succeed.

You will be confident making decisions, solving problems and managing competing priorities whilst maintaining a strong customer focus.

We are looking for someone who is:

· A natural leader.

· Passionate about delivering exceptional customer service.

· Calm under pressure.

· Organised and highly motivated.

· Commercially aware.

· An excellent communicator.

· Comfortable working with performance data and KPIs.

· Focused on continuous improvement.

With experience of:

· Supervisory experience within a customer service environment.

· Strong coaching and people management skills.

· Experience handling customer complaints and escalations.

· Excellent written and verbal communication skills.

· Good IT skills and experience using CRM systems.

Hours and Salary

This is a full-time, permanent position.

Working hours are 37.5 hours per week across Monday – Sunday.

Salary up to £30,000 per annum, depending on experience.

Where We Are

Our office is easy to reach:

Just off Junction 22 of the M60/A62.

Free onsite parking available.

Closest train station: Moston.

Closest tram stop: Hollinwood (5-minute walk).

Why Work With Us?

You will be joining a business that places customer experience at the heart of everything we do.

You will have the opportunity to influence how our department operates, develop your leadership skills and play an important role in shaping the future of our Customer Service team.

If you are passionate about leading people and delivering exceptional customer experiences, we would love to hear from you.

Ready to Apply?

Email your CV to: [email protected]

We welcome applicants from all backgrounds.

No agencies please.

Pay: Up to £30,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
On-site parking

Application question(s):

Can you easily travel to the OL9 (Chadderton) postcode area?
Do you have experience supervising or leading a customer service team?
Do you have strong written and verbal communication skills?
Do you have experience using CRM systems?
Have you handled customer complaints and escalations?

Work Location: In person

Quick apply

Refine Your Search

shop supervisor jobs in cheadle heath, gtm

Customer Service Supervisor

Assistant Manager (Flagship store)

Shop Supervisor

Retail Team Leader

Retail Supervisor

Team Leader

Store Supervisor

Assistant Store Manager

24hr Part Time Supervisor, Kurt Geiger, Trafford

Sales Supervisor

Supervisor - Temporary

Kitchen Supervisor - New store opening

Retail Sales Team Leader

Assistant Store Manager 12 months FTC

Team Leader - Manchester Arndale

Replenishment Supervisor

Team Leader

Service Team Leader

Shop Supervisor

Caretaker/ Site Supervisor

I want to receive the latest job alerts for shop supervisor in cheadle heath, gtm

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