The Connected Mobility programme aims to transform the way we manage our fleet; delivering an enhanced customer experience and helping to reduce to costs. The team is aiming to connect 30% of the fleet within the next 12 months, consuming and utilising vehicle health and odometer data.
As Data Lead you’ll create the data roadmap that feeds into the wider product roadmap, managing alignment and delivery across all data disciplines and ensuring strong collaboration with software, architecture, security and other relevant teams.
You’ll also stay hands on, working within the team to deliver solutions day-to-day.
You’re a driver who takes genuine satisfaction in seeing things through to completion and live delivery, not just designing solutions on paper.
You’re comfortable operating at all stakeholder levels, who builds relationships proactively rather than waiting to be asked.
You’re a highly proactive self-starter: someone who suggests new ideas unprompted, keeps stakeholders updated on progress without being chased, and flags risks early - including delivery risks - rather than waiting for them to surface.
You enjoy solving hard problems and thrive in ambiguous environments. You like building solutions from the ground up.
You have strong communication and collaboration skills to match the self-starter drive - this is a role that needs someone who can work independently but keeps the wider team and stakeholders in the loop.
You have a strong background in product ownership or management within an Agile environment. Your excellent communication skills enable you to
Minimum criteria
You’ll need all of these.
This role can be based on either the Data Engineer or Data Analyst core specification, depending on the successful candidate's background. On top of the relevant base spec, the Data Lead takes on the following leadership responsibilities.
- Own delivery across the full data workstream - Intrinsic Defects, Data Engineering, and Data Analysis, working closely with the Delivery Manager and Product Manager to ensure work is delivered on time and meets objectives.
- Build and maintain the data roadmap, ensuring it aligns with and feeds into the wider Connected Mobility roadmap.
- Act as critical liaison between data architecture, software engineering, and other disciplines, working collaboratively to ensure a joined-up approach across the programme.
- Own technical data governance; ensuring appropriate documentation and review processes are in place, and partnering with non-technical colleagues to support their own governance responsibilities.
- Act as lead and key point of contact for all things data, providing direction and a clear escalation point for the wider team and stakeholders.
For Data Engineers:
Essential
- Experience of building a data warehouse using an ETL/ELT tool, preferably Oracle ODI or dbt
- Significant database experience in Snowflake and/or Oracle
- Star schema/dimensional modelling.
- Excellent SQL skills
- Good knowledge of standard data formats (XML, JSON, csv, etc)
- Proven experience of delivering BI solutions for business requirements
- Experience of developing using an Agile development approach
- Proven experience working in a cloud environment
Desirable
- Proven Experience of Oracle ODI / OAS, Power BI, dbt.
- Experience in AWS (in particular terraform, lambda, step functions, S3)
- Understanding of machine learning or data science, including python.
- Experience working with customer or vehicle data.
For Data Analysts:
Essential
- Proven experience in business intelligence, data analytics, or a related field
- Experience/familiarity with Oracle, Snowflake or similar.
- Strong knowledge of data management principles, database systems, and data warehousing concepts.
- Detailed knowledge of SQL, writing clear, concise and performant SQL queries.
- Proficiency in business intelligence tools and technologies (e.g., OAS, PowerBI).
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders in multiple offices
- An innovator who constantly helps MO improve efficiency and growth through data insights, has an analytical mindset, and has problem-solving abilities, focusing on delivering actionable insights.
Desirable
- Knowledge of data modelling techniques
- Experience with advanced analytics techniques, such as predictive modelling and data mining.
- Experience with Google Analytics or similar Digital Data
- Understanding of machine learning and AI
- Understanding of cloud technologies
- Experience of a programming language, e.g. python
Who you’ll be working with
Day-to-day you’ll be embedded with the Connected Mobility team, a hybrid data and software product team. You’ll work alongside the Delivery and Product leads to
deliver an ambitious roadmap with touchpoints across the organisation.
You’ll be working closely with multiple teams, including CSMI as a key partner, to support the use of connected data and new efficiencies, products and services that it unlocks.
You’ll also working closely with colleagues in software engineering, data architecture and security to ensure a joined-up approach that delivers secure, scalable foundations for connected data.
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.
Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:
We find solutions
We drive change
We care
As a Motability Operations team member, the benefits you can expect are:
- Competitive reward package including an annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- 28 days annual leave with option to purchase and sell days
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
- Employee Discount Scheme with an app to save on the go
- Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
- Generous family leave policies
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.
We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.
