Our Role
The Digital Asset Manager oversees the full asset lifecycle, from ingest, tagging and metadata application through to retouching, review, approval and final distribution, ensuring assets are delivered accurately and on time against critical path and project deadlines. Meticulous and knowledgeable on file formats, they will ensure all assets have accurate metadata and are output in the correct colour profile and file format. This role requires an image professional who can organise the DAM and build taxonomies that allow all channels to access assets, swiftly and securely.
The Digital Asset Manager will also be responsible for the flow of external retouching, working to a tight schedule and preparing a high -volume of assets for use across The White Company website and marketing channels. They will retouch e-com imagery including backgrounds, colour correction and model touch ups, archiving raw and unretouched assets.
This is a highly cross-functional role suited to someone who combines strong organisational and project management skills with an eye for detail, budget awareness, and confidence working with creative, technical and commercial stakeholders alike.
What you’ll be doing
- Present the functions and benefits of the DAM, training all business users
- Set the DAM system structure and metadata taxonomy
- Manage the ingest of digital assets into the DAM
- Ensure assets have accurate metadata applied in line with critical path and project timelines
- Traffic assets through the workflow from upload to final approval, working with shoot assistants and art directors to upload, add metadata and mark-up assets to tight time frames
- Manage the retouching, review and approval of assets
- Responsible for monitoring retouching spend against the approved budget, flagging potential overspend
- Some basic retouching may be required at times to keep within timeframes or budgets
- Be the key point of contact for asset distribution ensuring channel owners have access to approved assets in line with critical path
- Manage the intake of approved video assets and distribution to channel owners
- Review the system storage on a regular basis, working with IT to archive expired assets as needed
- Project manage system upgrades, setting testing plans and leading on UAT testing
- Line management of the Digital Asset Assistant
- Supply assets to all online concessions in line with critical paths
What skills & experience you’ll need
- Must have previous experience in creative operations, post-production or a similar digital asset management role
- Experience with DAM systems
- Knowledge of varied file formats
- Ability to challenge and improve workflows and systems
- Ability to write metadata taxonomies to create a robust, searchable system
- Meticulous eye for detail
- Experience in image colour management
- Basic retouching skills (Adobe Photoshop and understanding of AI tools)
- Basic Capture One skills
- Understanding of image usage rights
- Line management experience
- Excellent stakeholder management
- Retail experience preferred
What we’ll offer you
At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.
- Discount -Up to 50% discount (dependent on contract type)
- Holiday – 25 days, increasing to 28 days with length of service
- Holiday Buy – opportunity to buy up to an additional 5 days holiday
- Bonus Potential - In addition to our competitive salaries, all our permanent employees are entitled to join a discretionary bonus scheme. (dependent on contract type)
- Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)
- White City House (Soho House Group)Tenants Membership at a discounted rate, offering access to facilities in the House
- Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
- Continued Development – we offer structured support from our own in-house Learning and Development Hub
- Pension Scheme
- Life Assurance
- Private Medical
Additional Benefits
- Fruit basket daily
- Tea and coffee provided
- Hybrid working pattern with WFH - option on Mondays and Fridays
- Social - Christmas party/social events throughout the year
- Seasonal Sample Sales
- Volunteer Day - with a charity of your choice
- Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gym
Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
