Incident manager Work, Jobs in Devizes (with Salaries)

IT Service Analyst
Aspire Defence Services Limited —Tidworth
- Up to £31,500 a year
- Full-time
- In-person
- Annual leave
- Employee assistance programme
Quick apply
16h
Business Support Officer
UK Health Security Agency —Porton Down
- £28,547 - £33,196 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Presentation skills
12h
Backend Engineer - Phone Scam Disruption
Netcraft —Bath
- Maintenance
- Master's degree
- Machine learning
- Annual leave
- Referral programme
Quick apply
Senior Sister / Charge Nurse - Emergency Department
Salisbury NHS Foundation Trust —Salisbury
- £49,387 - £56,515 a year
- Full-time
- Management
- Continuous improvement
- Leadership
- Annual leave
- Employee discount
5d
Early Careers Leadership in Care Apprenticeship
Hallmark Care Homes —Bath
- £23,000 a year
- Full-time
- Leadership
4d
Senior Care Assistant
Serene Healthcare Group —Andover
- £25,935 - £27,664 a year
- Full-time
- Training & development
- Paid training
- Annual leave
Quick apply
Speech & Language Therapist - 6 months fixed term contract
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £31,049 - £37,796 a year
- Full-time
- Hospital
- Case management
- Conflict management
11d
Care Team Leader
Aster Group —Andover
- £14 an hour
- Full-time
- Medication administration
- Recruiting
- Training & development
- Employee assistance programme
Avon Valley Adventure Park Event Car Parking Manager
Avon Valley Adventure Park —Bristol
- £12.16 - £18.24 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Field Care Supervisor (Full-time/Part-time)- Bath & North East Somerset
Caremark - Home Care in Bath and North East Somerset —Bath
- Up to £44,000 a year
- Full-time
- Management
- Mentoring
- Training & development
- Annual leave
Driver 3.5 ton
City Plumbing —Trowbridge
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
11h

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Business Support Officer
Wiltshire Council —Trowbridge
These include using the liquid logic LCS database, minute taking, answering telephones, typing, updating and maintaining spreadsheets, scanning and filing.
£25,989 - £26,824 a year
6d
Business Support Officer
UK Health Security Agency —Porton Down
Provide support including overseeing the placement of orders for goods/stationery through the MaPS system ensuring accurate receipting and processing of all…
£28,547 - £33,196 a year
12h

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IT Service Analyst

Aspire Defence Services Limited -
Tidworth

Quick apply

Job details

Permanent | Full-time
Up to £31,500 a year
16 hours ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Incident queue management
IT service management
User account provisioning
Ticket management
User account management
Customer support
BTEC
Help desk

Full job description

Join our Team as a IT Service Analyst at Aspire Defence Services Limited (ADSL)

Salary: Up to £31,500 per annum

Hours: 37.5 hours per week, no weekends

Location: Tidworth

Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven IT Security Manager to be part of our exciting journey.

What We Offer:

Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday

Pension Plan: Contributory Company Pension Plan matched up to 6%

Insurance: Individual life assurance and personal accident cover

Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets

Reward and Recognition: Celebrate outstanding achievements

Employee Assistance Program: Funded program with onsite mental health first aiders

Your Role:

Act as advisor to service users on IT processes so they are well understood and service user requirements
Track and manage open tickets for users, ensuring that escalations are raised where necessary to ensure user expectations are met
Starters and leavers - Hardware, onboarding, requests for accounts etc
White glove' where necessary to manage VIP issues
User device enrollment, break fix, deployment etc
Capturing information during major incidents and communicating impact/updates to business
Ensure service management master data is accurate and kept up to date

What We’re Looking For:

Qualifications: ITIL (desirable) Relevant IT qualification (CompTIA, Microsoft fundamentals, BTEC, HNC/DC

Experience: Working within Service management, end user computing, IT support, managing incidents and service requests through to resolution and working to SLA's and prioritising workload in a busy environment

Skills: Strong customer service focus with a passion for getting things right first time, awareness of service processes such as starter/leaver, Working knowledge of the principles of ITIL incident, problem, change and a collaborator and team player

Additional Information:

The Garrisons are tobacco-free working environments.
Security clearance is required prior to starting with us.
We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.
Please note, this vacancy may close early if we receive a high volume of applications.

Ready to Join Us? If you’re ready to take on a challenging and rewarding role, apply now and be part of our dedicated team supporting the armed forces across Hampshire and Wiltshire.

Pay: Up to £31,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

incident manager jobs in devizes

IT Service Analyst

Business Support Officer

Backend Engineer - Phone Scam Disruption

Senior Sister / Charge Nurse - Emergency Department

Early Careers Leadership in Care Apprenticeship

Senior Care Assistant

Speech & Language Therapist - 6 months fixed term contract

Care Team Leader

Avon Valley Adventure Park Event Car Parking Manager

Field Care Supervisor (Full-time/Part-time)- Bath & North East Somerset

Driver 3.5 ton

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