It systems manager Work, Jobs in Turnchapel, Dev (with Salaries)

Helpdesk Operative
Mitie —Plymouth
- Microsoft Word
- Computer literacy
- Continuous improvement
5d
Head of Heritage,Hospitality & Visitor Experience
The Newt in Somerset —Liskeard
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Quick apply
F&B Crew Leader - Moxy Plymouth
Hotel Co 51 —Plymouth
- £32,385 a year
- Full-time
- English
- Hotel
- Front desk
- Employee discount
Quick apply
8d
Channel Sales Manager
Cambium Networks —Ashburton
- Full-time
- Remote
- Business development
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Annual leave
Senior Carer
Centrum Care Homes, Thurlestone Court Ltd —Dartmouth
- £14.50 an hour
- Temporary
- Team management
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Weekend Supervisor
Start Point Spearfishing —South Brent
- From £16 an hour
- Part-time
- Customer service
- Administrative experience
- Supervising experience
- Free parking
- Paid training
Quick apply
Health Care Assistant
Butterfly Lodge —Plymouth
- From £12.85 an hour
- Part-time
- Writing skills
- English
- Patient care
Quick apply
5d
Store Manager (Maternity Cover)
Saltrock Tavistock —Tavistock
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Assistant Branch Manager
STARK Group —Totnes
- Full-time
- Team management
- Communication skills
- Employee discount
Principal Flood Modeller
AECOM —Plymouth
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Mentoring
Specialist Palliative Care Lead
Cornwall Partnership NHS Foundation Trust —Liskeard
- £49,387 - £56,515 a year
- Full-time
- Research
- Master's degree
- Supervising experience
- Employee discount
7d
Saturday Pharmacist
Well Pharmacy —Totnes
- £26 an hour
- Every weekend
- Management
- Employee discount
Health Care Assistant - Nights
Restgarth Care Home —Polperro
- From £12.90 an hour
- Part-time
- Computer literacy
- English
- Computer skills
Quick apply
14d
Consultant in CAMHS Community North Cornwall
Cornwall Partnership NHS Foundation Trust —Launceston
- £113,565 - £150,569 a year
- Part-time
- Doctoral degree
- Computer literacy
- English
- Employee discount
Associate Dentist
mydentist —Torpoint
- Sick pay
Quick apply
Health & Safety Manager
Altilium Clean Technology —Plymouth
- £35,000 - £50,000 a year
- Temporary
- Microsoft Word
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
1h
Data Processing Admin / Commercial Kitchen Estimator
GS Catering Equipment Ltd —Paignton
- From £24,420 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
6h

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it systems manager jobs near turnchapel, dev

Helpdesk Operative

Mitie -
Plymouth

Apply Now

Job details

Permanent
5 days ago

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Maximo
Report generation
CAFM software
Computer literacy
Incident queue management
Ticket management
Internal department liaison
Microsoft Office Suite
Continuous improvement
Data entry
Management reporting
Customer support
Customer interaction
Progress tracking

Full job description

Company name: Mitie, Armada PFI
Job Title: Helpdesk Operative
Reporting to (position): Business Support Manager

Job objectives and responsibilities
The Armada Helpdesk Operative is the first point of contact for all reactive maintenance requests on the Armada PFI contract at HMNB Devonport, playing a critical role in day to day service delivery. The role is responsible for accurately logging, prioritising, and managing work orders in the Maximo CAFM system, supporting planned maintenance, statutory compliance, and KPI reporting. Working closely with other departments, the Helpdesk Operative ensures clear communication, high data quality, and timely progression of works, while delivering a professional, customer focused service in a secure and highly regulated defence environment.

Main duties

Act as the first point of contact for all reactive maintenance requests, logging calls and emails accurately.
Create, prioritise, and manage work orders in the Maximo CAFM system in line with contractual SLAs.
Dispatch and coordinate jobs for the correct teams.
Monitor job progress, chase updates, and escalate overdue or high risk issues.
Support planned preventative maintenance (PPM) scheduling and closure with correct evidence.
Maintain high data quality to support KPI reporting, audits, and statutory compliance.
Provide clear customer communication, keeping users informed of status and resolution times.
Produce and support daily/weekly/monthly performance and compliance reports.
Maintain accurate records and documentation for compliance and governance.
Uphold health, safety, and security requirements within a defence environment.
Contribute to continuous improvement of the site.
Any other tasks that are reasonable requested by line manager

Knowledge Skills and Experience
Essential

Basic IT skills
Must be able to communicate clearly and effectively
Experience in delivery of high Customer Service
Must be able to remain calm under pressure and work to tight deadlines
Must be flexible in their approach and work well within a team setting
A proactive approach and show initiative and pay attention to detail
Must either hold or be eligible to obtain UK Security Check (SC) clearance.

Desirable

Previous experience in a hard FM or estates/facilities helpdesk environment.
Experience in a customer-facing role within a high-security or highly regulated environment demonstrating reliability and integrity.
Strong Microsoft Office skills (particularly Outlook, Excel, and Word) for reporting and communication purposes.
Experience with procurement/purchase order systems.

Person

Reliable & personable with high levels of self motivation
Excellent communicator
High level job commitment & takes responsibility for personal development
Good IT skills, particularly database programmes
Good team player
Flexible Approach

Apply Now

Refine Your Search

it systems manager jobs in turnchapel, dev

Helpdesk Operative

Head of Heritage,Hospitality & Visitor Experience

F&B Crew Leader - Moxy Plymouth

Channel Sales Manager

Senior Carer

Weekend Supervisor

Health Care Assistant

Store Manager (Maternity Cover)

Assistant Branch Manager

Principal Flood Modeller

Specialist Palliative Care Lead

Saturday Pharmacist

Health Care Assistant - Nights

Consultant in CAMHS Community North Cornwall

Associate Dentist

Health & Safety Manager

Data Processing Admin / Commercial Kitchen Estimator

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