first line it support Work, Jobs in abingdon, oxf (with Salaries)

Junior IT Analyst
Conrad Energy —Abingdon
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
Quick apply
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
IT Support Engineer (6-month contract)
M3EU —Abingdon
- Hybrid work
- Azure
- Windows
- Microsoft Office
Quick apply
IT Support Engineer
Astroscale —Didcot
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
6d
Postperson with Driving
Royal Mail Group —Oxford
- Full-time
- Employee discount
IT Technician
Burford Secondary School —Burford
- £29,064 - £31,022 a year
- Part-time
- SharePoint
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
1d
Customer Support Advisor
Hellios Information Limited —Oxford
- £26,250 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
6d
First Line IT Support Apprentice
QA Apprenticeships —Reading
- £16,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
1d
IT Helpdesk Analyst
Softcat —Marlow
- Hybrid work
- Azure
- Customer service
- IT
- Flexible schedule
7d
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
21h
Mechanical Engineer
Atlas Workplace Services —Oxford
- Up to £42,000 a year
- Mechanical knowledge
Quick apply
Team Coordinator - Jaguar TCS Racing
Fortescue —Kidlington
- Microsoft Word
- Childcare
- Microsoft Excel
- Employee assistance programme
1d
First Line IT Support
5G Communications Ltd. —High Wycombe
- £21,000 - £24,000 a year
- Full-time
- English
- Windows
- Microsoft Office
Engineering Maintenance Technician Apprentice
UK Research and Innovation (UKRI) —Harwell
- £19,514 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
12d
Field Service Technician
Miele —Abingdon
- £37,569 - £47,508 a year
- Full-time
- Employee discount
7d
Switchboard Operator
Rock Management Services Ltd —Oxford
- £24,300 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Office-Based Service Desk Audio Visual Engineer
Auditel Rental and Service Limited —High Wycombe
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
2d
Delivery Manager
Abingdon and Witney College —Abingdon
- £38,248 - £39,751 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Bershka Oxford City Visual Merchandiser
INDITEX —Oxford
- Full-time
- Customer service
- Employee discount
Quick apply
Football Tracking Systems Operator (RoC)
Hawk-Eye Innovations (HEI) —Reading
- £13.00 - £18.20 an hour
- 12 hour shift
- Maths
- In-person
- Communication skills
14d

I want to receive the latest job alerts for first line it support in abingdon, oxf

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Junior IT Analyst

Conrad Energy -
Abingdon

Quick apply

Job details

Permanent | Full-time
£30,000 - £33,000 a year

Qualifications

TCP
Driving Licence
Azure
Operating systems
Internet of things
Customer service
GCSE
Windows
Microsoft Office
DHCP
Analysis skills
Computer hardware
CompTIA Network+
IT support
Computer networking
DNS
IT
TCP/IP
Communication skills
Active Directory
CompTIA A+
Intune

Full job description

IT Support Analyst

Conrad Energy are currently recruiting for an experienced 1st line IT Support Analyst to join their growing team. This role will be hybrid: 3 days a week in our Abingdon office and 2 from home.

About Conrad Energy Ltd

Conrad Energy is a fast-growing UK energy company. We're powering the move towards renewables through innovation and technology. We generate power to support the National Grid when renewables can't meet demand and we buy, sell and manage energy for businesses nationally.

With a portfolio including gas, batteries, solar, wind and hydrogen, our 83 sites, operational or in construction, have a potential to generate 983MW of power making us one of the leading flexible energy providers in the country. Optimised and operated using our market-leading software, iON+, we're at the forefront of shaping a more efficient energy sector that is both reliable and sustainable.

Over the last few years, we've planned and developed some of the largest energy infrastructure projects in Europe, as well as rapidly expanding the number of business customers working with us.

We're proud to power a changing world, building a better future for us all.

The Job:

Be the first point of contact for our users' IT support requirements.

Onboarding new starters and offboarding leavers.

Maintain an asset registry and manage user device lifecycle.

Managing incidents and requests through the service management tool.

Provide support for a wide range of Microsoft applications, software & hardware.

Maintaining governance standards across all IT service management processes.

Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue.

Identify repeat issues or service risks.

Manage scheduled tasks for customers.

Take ownership of faults in a logical manner and throughout their entire lifecycle.

Log incidents and faults, categorising them and escalate where necessary.

Education and experience

Qualifications

Essential

GCSE Maths & English (B, 5 or higher)

CompTIA A+

Full UK car driving license

Desirable

CompTIA S+, N+

Microsoft MS-102

Experience

Essential

2+ years working in a similar role as either IT support or on a service/help desk

Previous hands-on and on-site experience

Ability to troubleshoot user level related network issues

Desirable

Experience with wide-area networking troubleshooting

Previous experience with network cabinets and structured cabling

Experience with industrial IT and IoT methodologies

Knowledge and skills

Essential

Basic knowledge of computer hardware, including desktops, laptops, printers, and peripherals

Understanding of operating systems such as Windows

Proven experience with Microsoft Active Directory and Microsoft 365 services

Familiarity with common software applications, including Microsoft Office Suite, email clients, web browsers, and antivirus programs

Basic networking knowledge, including TCP/IP, DNS, DHCP, and troubleshooting network connectivity issues

Accurate and detailed documentation of support tickets, including the issue reported, troubleshooting steps taken, and resolution provided

Ability to create and maintain knowledge base articles for common issues and solutions

Desirable

Android Enterprise

Microsoft Intune MDM/MAM

Microsoft Azure

Attributes

Self-starter

Attention to detail

Strong analytical and problem-solving skills

Strong customer service skills

Good communicator and team player

Ability to work effectively as part of a team, collaborating with other IT support personnel, as well as other departments within the organization

This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The job description will be subject to regular review and amendment as necessary in consultation with the post holder.

Quick apply

Refine Your Search

first line it support jobs in abingdon, oxf

Junior IT Analyst

IT Support Engineer - Fixed Term

IT Support Engineer (6-month contract)

IT Support Engineer

Postperson with Driving

IT Technician

Customer Support Advisor

First Line IT Support Apprentice

IT Helpdesk Analyst

IT Support Technician (SETSU) (SEROCU)

Mechanical Engineer

Team Coordinator - Jaguar TCS Racing

First Line IT Support

Engineering Maintenance Technician Apprentice

Field Service Technician

Switchboard Operator

Office-Based Service Desk Audio Visual Engineer

Delivery Manager

Bershka Oxford City Visual Merchandiser

Football Tracking Systems Operator (RoC)

I want to receive the latest job alerts for first line it support in abingdon, oxf

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