Senior floor Work, Jobs in Airdrie Ml6 (with Salaries)

Team Leader - Operations
36T Hub Intl —Edinburgh Airport
- £13.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Senior Workplace Host
OCS Group —Glasgow
- £16.50 an hour
- Organisational skills
- Communication skills
Quick apply
4d
Senior Accounts Assistant
Probe Test Solutions Limited —Glasgow
- £28,000 - £36,000 a year
- Full-time
- Microsoft Excel
- In-person
- Leadership
- Free parking
Quick apply
2d
Production Manager
The Wall Shop —Glasgow
- £45,000 - £55,000 a year
- Full-time
- Management
- Assembly
- Electrical experience
Quick apply
Senior Project Manager
Designer Contracts —Falkirk
- £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Free parking
- Employee discount
General Manager
Hide and Seek —Glasgow
- From £35,000 a year
- Full-time
- Hospitality
- Bar
- Leadership
- Health & wellbeing programme
- Employee assistance programme
Quick apply
11d
Lead Manager Nights - Rutherglen Extra
Tesco UK —Glasgow
- Full-time
- Leadership
- Employee discount
10d
Full Time Supervisor, Kurt Geiger, Silverburn (NEW STORE OPENING)
Kurt Geiger —Glasgow
- Full-time
- Communication skills
- Employee discount
Quick apply
Senior Building Services Manager
Alternative Heat —Glasgow
- Full-time
Quick apply
Senior Surveyor
Survey Solutions —Glasgow
- Overtime
- AutoCAD
- Driving
- Leadership
- Employee assistance programme
- Sick pay
Quick apply
1d
Consultant in Emergency Medicine
NHS Scotland —Larbert
- £111,430 - £148,064 a year
- Part-time
- Remote
- Organisational skills
- Communication skills
Depot Engineering Manager
Assenta Ltd —Hamilton
- Full-time
- Microsoft Excel
- Management
- Engineering
Quick apply
2d
Hygiene Cleaner
Thistle Seafoods —Uddingston
- 12 hour shift
Store Manager - Buchanan Street, Glasgow (Full-Time)
Pandora Jewelry —Glasgow
- £35,000 - £45,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
10d
F&B Supervisor
AC by Marriott Glasgow-Restaurant 1 —Glasgow
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
1d
Associate Technical Services Officer
SOCOTEC UK & Ireland —East Kilbride
- Full-time
- Engineering
- In-person
Quick apply
Clinical Deputy Manager
Mearns View Care Home —Newton Mearns
- £25 an hour
- Full-time
- Management
- Team management
- Leadership
- Paid training
- Annual leave
Quick apply
9d
Night Registered Nurse
Greenways Care Home —Glasgow
- £20.90 an hour
- Part-time
- Care plans
- Leadership
- Communication skills
- Annual leave
Quick apply
Seasonal Senior Warehouse Operative
gategroup —Glasgow
- £13.80 an hour
- Overtime
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Mobile Support Host
Mitie —Glasgow
- £14 an hour
- Overtime
- Microsoft Outlook
- Customer service
- Computer literacy

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Team Leader - Operations

36T Hub Intl
Edinburgh Airport

Quick apply

Job details

Permanent | Full-time
£13.50 - £15.00 an hour

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Hospitality
Management
Customer service
Supervising experience
Leadership
Communication skills

Full job description

The Team Leader is responsible for supporting the day-to-day operation of the World Duty Free store, leading and motivating colleagues to deliver exceptional customer service, maximise sales opportunities, and maintain the highest standards of operational compliance.

The role involves acting as a role model on the shop floor, ensuring that customers receive a world-class retail experience while supporting the management team in achieving commercial and operational objectives.

Key ResponsibilitiesLeadership & People Management

Lead by example and promote a positive, customer-focused culture.
Support the Store Management team in the daily running of the operation.
Motivate, coach and develop team members to achieve individual and team objectives.
Conduct team briefings and communicate key business updates.
Provide support and guidance to colleagues throughout shifts.
Assist with onboarding and training of new team members.
Monitor employee performance and provide constructive feedback.

Customer Service

Deliver exceptional customer service at all times.
Actively engage with customers and identify sales opportunities.
Resolve customer queries and complaints professionally and efficiently.
Promote customer loyalty and enhance the overall airport retail experience.
Ensure all team members consistently meet customer service standards.

Sales & Commercial Performance

Drive sales performance and support the achievement of store targets.
Monitor sales activity and identify opportunities to increase revenue.
Encourage upselling and cross-selling opportunities across product categories.
Support promotional campaigns and product launches.
Monitor key performance indicators and contribute towards business objectives.

Operational Excellence

Ensure the store is maintained to the highest standards of presentation.
Monitor stock levels and support replenishment activities.
Ensure all merchandising and promotional displays are correctly implemented.
Conduct routine operational checks and complete required documentation.
Support stock counts, audits and inventory management processes.

Compliance & Security

Ensure compliance with airport security regulations and company policies.
Promote a safe working environment for colleagues and customers.
Support loss prevention initiatives and stock security procedures.
Ensure colleagues adhere to cash handling procedures and operational controls.
Maintain compliance with health and safety requirements.
Support emergency procedures and business continuity plans where required.

Duty Management Responsibilities

When required, the Team Leader may act as the senior person on shift and will be responsible for:

Opening and closing procedures.
Allocation of duties and break management.
Escalation of operational issues.
Managing customer incidents.
Liaising with airport stakeholders and security personnel where necessary.
Ensuring staffing levels meet operational demands.

Skills & ExperienceEssential

Previous experience within a retail, hospitality or customer service environment.
Experience supervising or leading a team.
Strong communication and interpersonal skills.
Excellent customer service skills.
Ability to work in a fast-paced environment.
Good organisational and problem-solving skills.
Flexible approach to working hours, including early mornings, evenings, weekends and bank holidays.
Ability to obtain and maintain an airport airside pass.

Desirable

Previous airport retail experience.
Duty management experience.
Experience within a duty-free or travel retail environment.
Knowledge of KPI management and commercial performance metrics.

Key Performance Indicators (KPIs)

Sales performance and target achievement.
Customer service scores.
Team engagement and performance.
Compliance and audit results.
Stock loss and shrinkage control.
Operational standards and store presentation.
Attendance and punctuality.

Pay: £13.50-£15.00 per hour

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

senior floor jobs in airdrie ml6

Team Leader - Operations

Senior Workplace Host

Senior Accounts Assistant

Production Manager

Senior Project Manager

General Manager

Lead Manager Nights - Rutherglen Extra

Full Time Supervisor, Kurt Geiger, Silverburn (NEW STORE OPENING)

Senior Building Services Manager

Senior Surveyor

Consultant in Emergency Medicine

Depot Engineering Manager

Hygiene Cleaner

Store Manager - Buchanan Street, Glasgow (Full-Time)

F&B Supervisor

Associate Technical Services Officer

Clinical Deputy Manager

Night Registered Nurse

Seasonal Senior Warehouse Operative

Mobile Support Host

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