Service desk Work, Jobs in Alsager, Chs (with Salaries)

Help Desk Support
Trio Solutions Group Ltd —Stoke-on-Trent
- £29,000 - £30,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Organisational skills
Quick apply
3d
Front of House Receptionist
Rent Eaze Ltd —Stoke-on-Trent
- £25,000 - £35,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Customer Service Representative
Freedom Fibre —Newcastle
- Temporary
- Hybrid work
- Sales
- Customer service
- Continuous improvement
2d
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
PS Full-time Receptionist, Melbourne House, Stoke-on-Trent
HM Prison & Probation Service —Stoke-on-Trent
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
12d
Installations Coordinator
Radius Limited —Crewe
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
9d
Out of Hours Team Leader
ISS Facility Services —Stoke-on-Trent
- Night shift
- Customer service
- Supervising experience
Quick apply
IT Service Desk Manager
Express Solicitors —Manchester
- Up to £45,000 a year
- Windows
- Supervising experience
- Travel
- Employee assistance programme
11d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
1st Line Support Technician
CTRL-S LTD —Stockport
- £24,750 - £30,000 a year
- Full-time
- Azure
- Customer service
- IT
- Health & wellbeing programme
- Flexitime
Quick apply
12d
Service Desk Specialist
wavenet —Stretford
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
10d
Administrator
Element Materials Technology —Warrington
- Front desk
- Referral programme
- Sick pay
IT Service Desk Internship
Bureau Veritas —Manchester
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Apprentice ICT Support Officer
Staffordshire County Council —Stafford
- £16,352 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
10d
Receptionist/Administrator
Yokogawa —Runcorn
- Full-time
- CRM software
- Customer service
- Microsoft Office
3d
1st Line Maintenance Analyst
Betfred —Warrington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
10d
IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
M365 Specialist
JamesFisher —Knutsford
- Remote
- Computer Science
- Analysis skills
- Project management
EUC Engineer
Vaultex UK Ltd —Warrington
- Weekend availability
- Hybrid work
- Customer service
- Travel
- Computer networking
- Employee assistance programme
- Employee discount
2d

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Help Desk Support

Trio Solutions Group Ltd -
Stoke-on-Trent

Quick apply

Job details

Full-time
£29,000 - £30,000 a year
3 days ago

Qualifications

Customer service
Computer literacy
Technical support
IT support
Organisational skills
SIA

Full job description

4 on 4 off working pattern 12 hour shifts covering 07.00am – 19.00pm and 19.00pm – 07.00am

We have a fantastic opportunity to join our customer help desk team. We are experiencing significant growth across the business which makes this an exciting time to join.

We are looking for a focused individual to join our Help Desk working as part of a vibrant and energetic team, your role is to handle our customer queries, take ownership of the situation and demonstrate the ability to provide a resolution to the customer's satisfaction

We are looking for a professional and enthusiastic individual with very strong experience in customer service. The ability to work in a fast-paced environment and desire to deliver a great customer experience is essential.

Key responsibilities

Have a clear and professional telephone manner.
Respond quickly and efficiently to incoming telephone in line with client service levels.
Accurately record details of the caller.
Attention to detail when obtaining and inputting information.
Monitor and action email inboxes promptly and efficiently.
Be proactive and driven in ensuring an excellent customer journey is provided.
Understand procedures and processes and operate them to the required standard.
Handling Customer Queries in a polite and professional manner
Liaising with internal departments to resolve customer queries

Essential

Ability to provide outstanding levels of customer service.
Experience of working in a busy team; driven to achieve personal, team, and business goals
Good organisational skills/ Ability to prioritise workload
Confidence and eagerness to own and resolve issues by showing initiative and willingness to learn
Aptitude for quickly building rapport with our customers
Strong team player
The ability to use multiple systems across the business and customer individual portals.
Good level of computer literacy including Microsoft
Gain an SIA CCTV and Guarding licence within 3 months, training and Licencing will be paid by the company.

Salary

· £30,000

Pay: £29,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in alsager, chs

Help Desk Support

Front of House Receptionist

Customer Service Representative

Junior Cyber Security Analyst

1st line Service Desk Analyst

PS Full-time Receptionist, Melbourne House, Stoke-on-Trent

Installations Coordinator

Out of Hours Team Leader

IT Service Desk Manager

Service Delivery Manager

1st Line Support Technician

Service Desk Specialist

Administrator

IT Service Desk Internship

Apprentice ICT Support Officer

Receptionist/Administrator

1st Line Maintenance Analyst

IT Service Delivery Manager

M365 Specialist

EUC Engineer

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