Full time Work, Jobs in Annan, Dgy (with Salaries)

Service Desk Co-ordinator (x2)
Cochran Services Ltd —Annan
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Bereavement leave
Quick apply
Office Administrator
GSM TRANSPORT —Annan
- From £24,420 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Retail Optical Assistant
Vision Express —Annan
- Full-time
- Communication skills
Retail Supervisor - Full Time
Farmfoods —Annan
- £13.61 an hour
- Overtime
- Supervising experience
- Annual leave
- Employee discount
Quick apply
8d
Team Member
Domino's —Annan
- £10.85 - £13.00 an hour
- Weekend availability
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
6d
Trainee Traffic Systems Technician
SRL Traffic Systems —Carlisle
- £28,100 a year
- Overtime
- No experience needed
- Driving
Quick apply
12d
Digitisation & Records Clerk - CMB1954e
Cumberland Council —Carlisle
- £26,403 - £26,824 a year
- Full-time
- Organisational skills
8d
Logistics & Hire Asset Co-ordinator
Cochran Services Ltd —Annan
- £28,000 a year
- Full-time
- Organisational skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Abattoir Production Operative
Harder Bros —Annan
- £12.71 an hour
- 8 hour shift
- In-person
- Mechanical knowledge
Quick apply
Hygiene Operative
St James Smokehouse —Annan
- £12.71 an hour
- Overtime
- In-person
- Employee discount
Quick apply
Multi-Skilled Worker (Process Worker) Fixed Term
CCL Secure —Wigton
- Up to £32,172 a year
- 12 hour shift
- Power tools
- In-person
- Hand tools
- Employee discount
- Sick pay
Quick apply
8d
Machinery Parts Advisor
Carrs Billington Agriculture —Annan
- Full-time
- Customer service
- English
- IT
- Annual leave
- Employee assistance programme
Quick apply
Mail Sorter - Carlisle Mail Centre
Angard Staffing —Carlisle
- £13.07 - £19.59 an hour
- Overtime
- Warehouse experience
Caravan Sales Executive
Park Holidays UK —Wigton
- £27,500 a year
- Full-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Exotic Animal Keeper
Dalscone Farm —Dumfries
- From £12.71 an hour
- Full-time
- Laboratory experience
- In-person
- Python
Quick apply
5d
Trainee Dental Nurse/Receptionist
Dumfries Specialist Orthodontic Clinic —Dumfries
- £12.71 - £17.00 an hour
- Part-time
- No experience needed
- English
- Administrative experience
- Free parking
- Employee discount
Quick apply
8d
Waitress/Kitchen Hand
J45 LTD —Gretna
- From £12.21 an hour
- Part-time
- Hospitality
- Customer service
- Organisational skills
- Free parking
Quick apply
8d
Stores & Procurement Coordinator
Stevens Equipment Rental Ltd —Wigton
- £33,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Forklift
- Free parking
- Annual leave
Quick apply
1d
Victim Liaison Officer - Cumbria
HM Prison & Probation Service —Carlisle
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
12d
Travel Sales Consultant
Trailfinders —Carlisle
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay

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Service Desk Co-ordinator (x2)

Cochran Services Ltd
Annan

Quick apply

Job details

Permanent | Full-time
£28,000 a year

Benefits

Free parking
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Job Summary

We’re seeking two organised and customer‑focused Service Desk Co‑ordinators to support our Service team and help deliver exceptional customer service. Acting as a central point of contact for both internal and external customers, you’ll play a key role in managing service requests, co‑ordinating engineers and maintaining accurate service records. Reporting to the Customer Services Manager, this role is ideal for someone who thrives in a fast‑paced helpdesk environment and can balance competing priorities while maintaining a high standard of accuracy and professionalism.

Both positions can be based at our Newbie Head Office, or remotely.

Pattern: Mon-Thurs 8am-4:30pm, Fri 8am-1pm.

Hours: full-time, 37 hours per week

Responsibilities

Taking and liaising customers service requests via current software package
Ensure all data in the Customer Relationship Management system (CRM) are up to date and accurate
Manage Service Inspection (SI) contracts from estimate, planning and scheduling of new and current business
Booking in work for service engineers ensuring their time is fully utilised and in line with any customer service level agreements
Planning, co-ordinating and allocating resources to ensure all SI service contract visits are undertaken as per the agreed contract schedule in liaison with the client.
Liasing with internal and external customers
Ensure all invoicing is completed in a timely manner
Checking job reports to ensure any further identified or required work is actioned or passed to the relevant internal contract for quotation or follow up.
Liasing with service engineers, and internal customers to align job records
General administration duties, which include but are not limited to, arranging car hire, booking accommodation, submitting expenses, consolidating overtime and timesheets.

Skills

This key position requires the ability to work under pressure whilst retaining and ability to stay focussed and able to prioritise workload.
A high level of organisational skills will be required
Ability to deal with challenging customer service situations, and a high level of assertiveness
Good understanding of geographical locations, and associated travel time.
Familiar with IT systems, such as Microsoft Office.
Excellent communication skills
Ability to prioritise workload.
Accurate attention to detail.

Pay: £28,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

full time jobs in annan, dgy

Service Desk Co-ordinator (x2)

Office Administrator

Retail Optical Assistant

Retail Supervisor - Full Time

Team Member

Trainee Traffic Systems Technician

Digitisation & Records Clerk - CMB1954e

Logistics & Hire Asset Co-ordinator

Abattoir Production Operative

Hygiene Operative

Multi-Skilled Worker (Process Worker) Fixed Term

Machinery Parts Advisor

Mail Sorter - Carlisle Mail Centre

Caravan Sales Executive

Exotic Animal Keeper

Trainee Dental Nurse/Receptionist

Waitress/Kitchen Hand

Stores & Procurement Coordinator

Victim Liaison Officer - Cumbria

Travel Sales Consultant

I want to receive the latest job alerts for full time in annan, dgy

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