Alarm system & access control Work, Jobs in Antrim, Ant (with Salaries)

Security Systems Technical Support Engineer
Mitie —Lurgan
- £38,000 a year
- 12 hour shift
- Communication skills
- Free parking
- Employee discount
6d
Product Support Engineer
Mitie —Lurgan
- £41,097 a year
- 12 hour shift
- Communication skills
- Free parking
- Employee discount
Fire and Security Engineer
Survsec Limited —Crumlin
- £35,000 - £45,000 a year
- Full-time
- Schematics
- System design
- Hand tools
Quick apply
Control Room Operator
Mitie —Lurgan
- £13.45 an hour
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Security Alarm Engineer
Elmwood Protection Services —Belfast
- £30,000 - £37,500 a year
- Full-time
- Computer literacy
- Maintenance
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Business Development Executive– Fire & Security Systems
Technicall Fire & Security —Lisburn
- From £30,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
5d
Security Installation Engineer
Horizon Property Support Ltd —Belfast
- £35,000 - £40,000 a year
- Overtime
- Communication skills
- Annual leave
Quick apply
Maintenance Person
Burnview Healthcare Ltd —Magherafelt
- Part-time
- Maintenance
- Plumbing
- Human resources
- Free parking
- Annual leave
Quick apply
2d
Fire & Security Engineer
Elmwood Protection Services —Belfast
- £32,000 - £37,500 a year
- Full-time
- Computer literacy
- Maintenance
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Security Officer
ABM —Belfast
- £13.71 an hour
- Full-time
- Customer service
Principal Electrical Building Services Engineer
Mott MacDonald —Belfast
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Master's degree
- Employee discount
Fire & Security Engineer
Mitie —Belfast
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
Senior Electrical Building Services Engineer
Mott MacDonald —Belfast
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Master's degree
- Employee discount
Security Officer
ABM UK —Belfast
- £13.71 an hour
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Quick apply
Security Officer
DGS Solutions —Lisburn
- £12.83 an hour
- Weekend availability
- First Aid Certification
- In-person
- Communication skills
Quick apply
3d

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Security Systems Technical Support Engineer

Mitie -
Lurgan

Apply Now

Job details

Permanent | Full-time
£38,000 a year
6 days ago

Benefits

Free parking
Cycle to work scheme
Employee discount
On-site parking

Qualifications

CCTV
Technical support
Communication skills

Full job description

Security Systems Technical Support Engineer

Location: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY
Salary: £38,000 per annum
Shift Pattern: 4 on 4 off shift pattern consisting of two days followed by two nights (6am-6pm/6pm-6am), 12-hour shifts

100% office based

What is in it for you?

A competitive salary
A friendly and supportive team
Training, career development & progression
Overtime opportunities
A great selection of benefits incl. Access to on-line GP services, cycle to work scheme, MiDeals, death in service, share options and discounts for shopping, cinema, holidays, etc.
Free on-site parking

About the Role

We are looking for a technically skilled and solutions‑driven Security Systems Technical Support Engineer to join the MiTec team. In this role, you will work closely with our Customer Services and Scheduling teams to deliver expert remote support for security systems, reducing unnecessary engineer dispatch by diagnosing and resolving issues through remote tools, creative troubleshooting, and strong technical insight.

You will play a key part in keeping our customers protected by understanding how security systems behave — from the moment a device activates to the point an alarm is received in the ARC — and using that knowledge to deliver fast, accurate, high‑quality support.

Key Responsibilities

Technical Support & Problem Resolution

Provide first‑line and advanced technical support to customers, engineers, and internal teams across intruder alarms, CCTV, signalling devices, and networked systems.
Use remote diagnostic platforms and a structured investigation approach to resolve calls before dispatching field engineers.
ARC) to verify alarm legitimacy and pinpoint faults.

Systems Knowledge & Troubleshooting

Diagnose issues on a variety of CCTV systems across small, medium, and enterprise‑scale sites, including IP, analogue, hybrid, and VMS‑based architectures.
Troubleshoot signalling device behaviours, understanding transmission paths, polling cycles, failover methods, and device capabilities.
Apply networking fundamentals (IP addressing, subnetting, routing, VLANs, switching, fault isolation) to resolve connectivity issues across customer estates.
Work creatively to identify root causes, using critical thinking to challenge assumptions and “look beyond the obvious.”

Operational Support

Prioritise workload in line with contractual SLAs, ensuring timely and accurate updates.
Provide reliable support to the Service Scheduling Team to help optimise engineer deployment.
Maintain clear, professional communication with customers, ensuring a high standard of service delivery.
Complete any additional tasks reasonably requested by line supervisors or the Head of Service.

Essential Experience & Skills

Technical Competence

Strong understanding of intruder alarm system operation/architecture, including device activation, panel interpretation, signalling paths, and ARC delivery.
Working knowledge of CCTV technologies, including:

- IP and analogue systems
- Common camera types (fixed, PTZ, multi‑sensor, thermal)
- Recording solutions (NVR, DVR, hybrid)
- Networked VMS architectures for small and large sites

Good understanding of signalling devices, including device types, communication protocols, packet handling, resilience features, and monitoring options.
Solid networking fundamentals:

- IP addressing and subnetting
- Routing basics and common network components
- Diagnosing latency, packet loss, and hardware/configuration faults

Exposure to IP‑based security products and remote diagnostic tools.

Soft Skills

Customer‑focused with excellent telephone communication.
Strong interpersonal skills and ability to work across departments.
Ability to prioritise effectively and work under pressure.
Evidence of creative and critical thinking when problem solving.

Desirable Qualifications & Experience

Experience with UDL software for Pacom, Galaxy and other intruder alarm panels.
Familiarity with Cash4Windows.
Experience supporting enterprise‑wide CCTV platforms.
Remote programming of large‑scale access control systems.

Essential

Applicants must have a 5-year checkable history.
You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.

Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months.

We will consider flexible working requests from day one of employment.

Apply Now

Refine Your Search

alarm system & access control jobs in antrim, ant

Security Systems Technical Support Engineer

Product Support Engineer

Fire and Security Engineer

Control Room Operator

Security Alarm Engineer

Business Development Executive– Fire & Security Systems

Security Installation Engineer

Maintenance Person

Fire & Security Engineer

Security Officer

Principal Electrical Building Services Engineer

Fire & Security Engineer

Senior Electrical Building Services Engineer

Security Officer

Security Officer

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