Resident services associate Work, Jobs in Atherton, Gtm (with Salaries)

Resident Services Associate
Downing.com —Manchester
- Overtime
- English
- Data entry
- In-person
Quick apply
Resident Services Associate
Colby River —Liverpool
- £28,000 - £29,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
Lifestyle Assistant
Maria Mallaband Care Group —Timperley
- £12.81 an hour
- Weekend availability
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Operations Associate (FTC) - Manchester
ALO —Manchester
- Part-time
- Sales
Quick apply
Building Control Group Leader
Salford Council —Salford
- £59,255 - £61,343 a year
- Leadership
- Communication skills
1d
Lifestyle Assistant (Day)
Maria Mallaband Care Group —Stockport
- £12.81 an hour
- Weekend availability
- IT
- Communication skills
- Employee assistance programme
- Employee discount
11d
Sales Associate (FTC) - Manchester
ALO —Manchester
- Weekend availability
- Sales
Quick apply
Care Assistant (Night)
Maria Mallaband Care Group —Alderley Edge
- £12.87 - £13.27 an hour
- Part-time
- Care plans
- Communication skills
- Employee assistance programme
- Flexible schedule
11d
Care Assistant (Day)
Maria Mallaband Care Group —Alderley Edge
- £12.81 - £13.11 an hour
- Full-time
- Care plans
- Communication skills
- Employee assistance programme
- Flexible schedule
11d
Care Assistants Nights. We are not offering sponsorship for this role.
Weston Park Care Ltd —Macclesfield
- £12.82 an hour
- Overtime
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
4d
Property Manager
Scanlans Property Management —Manchester
- Monday to Friday
- Hybrid work
- Driving
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Consultant - Paediatric Ophthalmology
East Lancashire Hospitals NHS Trust —Burnley
- £113,565 - £150,569 a year
- Full-time
VacancyTitle: Health and Safety Advisor
Grainger plc —Manchester
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Clinical Fellow in Anaesthesia
East Lancashire Hospitals NHS Trust —Briercliffe
- £67,325 a year
- Full-time
- Communication skills
3d
Associate Technical Account Manager
Mindbody —Manchester
- Remote
- Microsoft Office
- SQL
- Project management
Quick apply
Nurse Unit Manager - Days
Exemplar Health Care Services Limited —Padiham
- £23.65 an hour
- Full-time
- Supervising experience
- Care plans
- Leadership
10d
International Serious Injury Solicitor
Irwin Mitchell —Manchester
- Hybrid work
- Travel
- Organisational skills
1d

More jobs to discover

Find similar jobs that you might be interested in.

Resident Services Associate
Downing.com —Manchester
Ability to influence, adapt and be motivated in exceeding resident expectations and sales targets. Always interact with residents professionally, showing…
Quick apply
Resident Services Associate
Colby River —Liverpool
You will play a key role in creating a welcoming, safe, and community-focused environment, supporting residents throughout their tenancy journey while ensuring…
£28,000 - £29,000 a year
Quick apply

I want to receive the latest job alerts for resident services associate in atherton, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Resident Services Associate

Downing.com
Manchester

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

GCSE
Yardi
English
Data entry
Communication skills
Office experience

Full job description

Resident Services Associate

Manchester

Full-Time

Permanent

We have an exciting opportunity available for a Resident Services Associate to join our fantastic team at our flagship development – Square Gardens in Manchester City Centre.

The Resident Services Associate is generally the first point of contact, therefore has the responsibility of being an excellent brand ambassador for Downing. This exciting, fast-paced position will involve working as part of a small team and undertaking an extremely varied workload.

Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, co-living, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational schemes in 10 major cities, with a further £1.6bn of upcoming developments in our pipeline.

Key Responsibilities:

Working as part of a team providing front of office support to residents and visitors to the building, always maintaining excellent resident service. (Face to face, Email, LiveChat, 3rd party agents).
Respond positively and quickly to resident enquiries and complaints and take appropriate action in line with company procedures.
Ensure the building is maintained in line with company policies and procedures to make sure the residents receive a high-quality service.
Comply and participate with the schemes’ Health and Safety requirements.
Provide a friendly and safe environment for residents to feel comfortable speaking with the team about concerns they might have about their apartment or wellbeing.
Always interact with residents professionally, showing empathy towards any issues you may find and understanding that this is their home.
Promote and conduct renewals and carry out leasing activities such as viewings and subsequent follow ups.
Complete administrative tasks in line with company policies and procedures, such as maintenance requests, tenancy administration and system updates.
Support in the creation of a positive, memorable experience for residents.
Updating the company in-house booking and resident relationship management system.
Engage with the residents to capture feedback and insight to improve services to their needs.
Participate in diverse events for residents to join in in.
Support the coordination of any ‘open house’ days.
Assist with periodic and tenancy end inspections.
Chase outstanding rent arrears.
Develop and maintain local knowledge and information relevant to residents.
Maintain site review scores across all platforms ensuring they remain above 4 star.
Support resident wellbeing and, where appropriate, liaise with relevant welfare professionals.
Manage the incoming post and deliveries and ensure it is distributed efficiently.

Key Requirements:

Previous experience in a residential property would be an advantage.
Ability to influence, adapt and be motivated in exceeding resident expectations and sales targets.
Experienced in working to targets, understanding the importance of achieving deadlines and ensuring quality output.
Excellent resident service skills.
Professional presentation, confident and outgoing in nature.
A strong team player supporting all colleagues when required. Confident in their approach to be able to put forward suggestions and ideas.
Able to use initiative to enhance the reputation of the brand and contribute to increased profitability.
Well organised, ability to problem solve, prioritise and work under pressure.
Attention to detail in personal presentation.
Excellent verbal and written communication skills.
Fluent in written and verbal English, culturally aware and able to adapt communication style.
Local understanding and knowledge of the city, it’s people, culture and social scene would be an advantage but is not essential.

Hours of Work:

Monday to Friday, 8am – 5pm or 10am – 7pm on a rota basis.
1 Saturday in 5 on a rota basis with a lieu day off the following week.
There will also be a requirement to work overtime on weekends during the busy student turnaround period and check in weekends.

Benefits:

Competitive salary.
25 days holiday, plus bank holidays.
Paid overtime.
Pension scheme.
Life Assurance cover.
Employee Assistance Scheme.

Work Location: In person

Quick apply

Refine Your Search

resident services associate jobs in atherton, gtm

Resident Services Associate

Resident Services Associate

Lifestyle Assistant

Operations Associate (FTC) - Manchester

Building Control Group Leader

Lifestyle Assistant (Day)

Sales Associate (FTC) - Manchester

Care Assistant (Night)

Care Assistant (Day)

Care Assistants Nights. We are not offering sponsorship for this role.

Property Manager

Consultant - Paediatric Ophthalmology

VacancyTitle: Health and Safety Advisor

Senior Clinical Fellow in Anaesthesia

Associate Technical Account Manager

Nurse Unit Manager - Days

International Serious Injury Solicitor

More jobs to discover

I want to receive the latest job alerts for resident services associate in atherton, gtm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected