Helpdesk Work, Jobs in Auchtermuchty, Fif (with Salaries)

Revenues Assistant
Fife Council —Glenrothes
- £29,170.80 - £31,761.26 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- IT
- Employee discount
3d
Senior Technical Support Analyst
Lugo —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Paid training
- Bereavement leave
Quick apply
13d
Sales & Operations Administrator
Blue Canyon Ltd —Newbridge
- From £13.50 an hour
- Full-time
- Microsoft Excel
- Hotel
- Administrative experience
- Free parking
- Annual leave
Quick apply
Telephone Helpdesk Assistant
Your Conveyancer Limited —Dunfermline
- From £25,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Store discount
- Health & wellbeing programme
Quick apply
12d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Product Support Specialist - Institutions
Opus 2 —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Product management
- Python
- Employee assistance programme
Quick apply
Senior Project Manager, Client Change Management
HSBC Global Services Limited —Edinburgh
- Full-time
- Project management
- APIs
- Leadership
5d
Enablement Manager, Client Connectivity
HSBC Global Services Limited —Edinburgh
- Full-time
- Project management
- Organisational skills
- Communication skills
8d

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Senior Technical Support Analyst
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A valid UK driving licence to attend client offices. An excellent telephone manner with strong attention to detail. IT support: 5 years (required).
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Business Analyst - Product Owner
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Your ability to think creatively, challenge assumptions, and guide stakeholders will be key in driving innovation and continuous improvement.
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Revenues Assistant

Fife Council -
Glenrothes

Apply Now

Job details

Part-time
£29,170.80 - £31,761.26 a year
3 days ago

Benefits

Employee discount

Qualifications

Customer service
Administrative experience
IT
Communication skills

Full job description

Proposed Interview Date: Friday 10 July 2026

Closing Date: Sunday 28 June 2026

Contract Type: Permanent

Salary: FC5 £29,170.80 - £31,761.26 pro rata

Working Pattern: 20 hours per week (Monday to Friday 13:00pm - 17:00pm. These hours are potentially negotiable).

Location: Bankhead Central, Glenrothes. Blended working would be available, after training completed

Supporting Statement

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV . More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement .

Job Details

The role is based within our Revenues Helpdesk. You will be providing information and advice to callers in respect of their council tax or rent.

You will earn a competitive salary of £29,170.80 - £31,761.26 (pro rata) and have access to a range of benefits including local and national discounts for supermarkets, restaurants, and retail.

A link to the role profile is included below. You will find more information about the job and the type of person we are looking for.

The Person

You should have experience of providing excellent customer service and have good communication skills including written correspondence.

The post requires active listening skills and the ability to remain calm under pressure. This is a Customer Service based role, and you will require to be customer focussed and provide excellent customer care whilst dealing with multiple call types. You will be required to attempt to resolve customer enquiries, whether routine or complex, at the first point of contact.

Previous experience in a customer service environment is essential.

You must have the ability to use multiple IT systems and have excellent administrative skills.

Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.

Further Information

Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile

How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.

Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.

Directorate Information - Council Department information

Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.

Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail [email protected] .

For Further Information Please Contact: Sharon Perkins, [email protected]

Apply Now

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helpdesk jobs in auchtermuchty, fif

Revenues Assistant

Senior Technical Support Analyst

Sales & Operations Administrator

Telephone Helpdesk Assistant

Deskside Support Engineer (Edinburgh)

Product Support Specialist - Institutions

Senior Project Manager, Client Change Management

Enablement Manager, Client Connectivity

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