Service desk Work, Jobs in Audlem, Chs (with Salaries)

Help Desk Support
Trio Solutions Group Ltd —Stoke-on-Trent
- £29,000 - £30,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Organisational skills
Quick apply
1d
Front of House Receptionist
Rent Eaze Ltd —Stoke-on-Trent
- £25,000 - £35,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Customer Service Representative
Freedom Fibre —Newcastle
- Temporary
- Hybrid work
- Sales
- Customer service
- Continuous improvement
1d
IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
IT Servicedesk Administrator
Epwin Group PLC —Telford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Technical Support Engineer
BaseRock IT Solutions —Shrewsbury
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Driving
- Free parking
- Work from home
Quick apply
10d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
9d
Part-Time Project Manager (Fixed-Term – 6 Months)
New Reflexions —Shrewsbury
- £35,000 a year
- Part-time
- Project management
- Travel
Quick apply
13d
Facilities Assistant
ISS Facility Services —Shrewsbury
- Customer service
- Communication skills
Quick apply
Installations Coordinator
Radius Limited —Crewe
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
7d
PS Full-time Receptionist, Melbourne House, Stoke-on-Trent
HM Prison & Probation Service —Stoke-on-Trent
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
10d
Apprentice ICT Support Officer
Staffordshire County Council —Stafford
- £16,352 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
8d
Technical Support Engineer – IT
Enconvo UK —Telford
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
M365 Specialist
JamesFisher —Knutsford
- Remote
- Computer Science
- Analysis skills
- Project management
IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
Global Markets Client Onboarding Manager
Bank of America —Chester
- Full-time
- Sales
- Financial services
- Communication skills
IT Cloud Engineer
Places for People —Northwich
- £40,000 - £45,000 a year
- Hybrid work
- Azure
- SQL
- SharePoint
- Annual leave
- Employee discount
8d
Out of Hours Team Leader
ISS Facility Services —Stoke-on-Trent
- Night shift
- Customer service
- Supervising experience
Quick apply
Full Stack Developer
Barclays —Knutsford
- Computer Science
- DevOps
- Java
Oracle Developer Graduate
The Access Bank UK —Northwich
- £25,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- SQL
- Employee assistance programme
Quick apply

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Help Desk Support

Trio Solutions Group Ltd -
Stoke-on-Trent

Quick apply

Job details

Full-time
£29,000 - £30,000 a year
1 day ago

Qualifications

Customer service
Computer literacy
Technical support
IT support
Organisational skills
SIA

Full job description

4 on 4 off working pattern 12 hour shifts covering 07.00am – 19.00pm and 19.00pm – 07.00am

We have a fantastic opportunity to join our customer help desk team. We are experiencing significant growth across the business which makes this an exciting time to join.

We are looking for a focused individual to join our Help Desk working as part of a vibrant and energetic team, your role is to handle our customer queries, take ownership of the situation and demonstrate the ability to provide a resolution to the customer's satisfaction

We are looking for a professional and enthusiastic individual with very strong experience in customer service. The ability to work in a fast-paced environment and desire to deliver a great customer experience is essential.

Key responsibilities

Have a clear and professional telephone manner.
Respond quickly and efficiently to incoming telephone in line with client service levels.
Accurately record details of the caller.
Attention to detail when obtaining and inputting information.
Monitor and action email inboxes promptly and efficiently.
Be proactive and driven in ensuring an excellent customer journey is provided.
Understand procedures and processes and operate them to the required standard.
Handling Customer Queries in a polite and professional manner
Liaising with internal departments to resolve customer queries

Essential

Ability to provide outstanding levels of customer service.
Experience of working in a busy team; driven to achieve personal, team, and business goals
Good organisational skills/ Ability to prioritise workload
Confidence and eagerness to own and resolve issues by showing initiative and willingness to learn
Aptitude for quickly building rapport with our customers
Strong team player
The ability to use multiple systems across the business and customer individual portals.
Good level of computer literacy including Microsoft
Gain an SIA CCTV and Guarding licence within 3 months, training and Licencing will be paid by the company.

Salary

· £30,000

Pay: £29,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in audlem, chs

Help Desk Support

Front of House Receptionist

Customer Service Representative

IT Support

IT Servicedesk Administrator

Technical Support Engineer

First Line Technical Support

Part-Time Project Manager (Fixed-Term – 6 Months)

Facilities Assistant

Installations Coordinator

PS Full-time Receptionist, Melbourne House, Stoke-on-Trent

Apprentice ICT Support Officer

Technical Support Engineer – IT

M365 Specialist

IT Service Delivery Manager

Global Markets Client Onboarding Manager

IT Cloud Engineer

Out of Hours Team Leader

Full Stack Developer

Oracle Developer Graduate

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