Head of operations Work, Jobs in Aust, Gls (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Supplier Assurance Manager
Somerset Bridge Group —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Referral programme
Quick apply
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
9d
Head of Operations
Bristol Avon Rivers Trust (BART) —Bristol
- £50,000 a year
- Hybrid work
- CRM software
- Management
- Microsoft Office
- Annual leave
Supported Accommodation Manager TAFF175
Taff Housing Association —Abergavenny
- £41,976 a year
- Full-time
Quick apply
5d
Service Delivery Manager
Connells Group —Blackwood
- Customer service
- Continuous improvement
- IT
- Free parking
Quick apply
9d
Sales Executive (Progression To International Events Director)
Business Show Media ltd —Bristol
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
Quick apply
9d
General Manager
Inn The Sticks —Chippenham
- £40,000 - £47,500 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
10d
Business Change Manager
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Band 8b Head of Estate Operations - Bath
Avon and Wiltshire Mental Health Partnership NHS Trust —Bath
- £66,582 - £77,368 a year
- Full-time
- Leadership
4d
Operations Administrator (PMM)
King Lifting —Avonmouth
- Monday to Friday
- Microsoft Office
- Contracts
- Communication skills
- Employee discount
Quick apply
SALES CONSULTANT - CRIBBS, JOHN LEWIS
Hush —Bristol
- £12.71 an hour
- Part-time
- Sales
- Customer service
- In-person
- Employee discount
- Sick pay
Quick apply
10d
IT Business Analyst – PMO10089
Altrad —Bristol
- IT
Quick apply
11d
Accounts Manager
LUV Infinity Group —Bristol
- Up to £35,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- QuickBooks
- Free parking
- Employee discount
Quick apply
6d
Project Manager
WHScott & Son —Wickwar
- £50,000 a year
- Full-time
- PMP
- Project management
- Communication skills
Quick apply
12d
Head of Engineering
2 Sisters Food Group —Rogerstone
- Full-time
- Maintenance
- Bakery
- Leadership
- Relocation assistance
- Employee assistance programme
2d
Business Analyst - Nuclear
Vulcain Engineering Group —Bristol
- IT
Scheme Manager
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Management
Head of Operations Quality
Safran —Cwmbran
- Full-time
- Management
- Engineering
- Continuous improvement
- Employee assistance programme
HR Business Partner
The Agincare Group —Bristol
- £39,000 - £42,000 a year
- Nursing home
- Travel
- Human resources
- Referral programme
Quick apply
12d

I want to receive the latest job alerts for head of operations in aust, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of operations jobs near aust, gls

Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

head of operations jobs in aust, gls

Client Excellence Lead

Supplier Assurance Manager

Customer Experience Manager

Head of Operations

Supported Accommodation Manager TAFF175

Service Delivery Manager

Sales Executive (Progression To International Events Director)

General Manager

Business Change Manager

Band 8b Head of Estate Operations - Bath

Operations Administrator (PMM)

SALES CONSULTANT - CRIBBS, JOHN LEWIS

IT Business Analyst – PMO10089

Accounts Manager

Project Manager

Head of Engineering

Business Analyst - Nuclear

Scheme Manager

Head of Operations Quality

HR Business Partner

I want to receive the latest job alerts for head of operations in aust, gls

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected