Experience design lead Work, Jobs in Balerno, Edh (with Salaries)

Experience Design Lead
Royal London —Edinburgh
- IT
- Annual leave
10d
Head of Social Media, Marketing & Content Creation
The Tartan Timber Co —East Lothian
- £24,500 - £40,000 a year
- Full-time
- CRM software
- Project management
- Leadership
Quick apply
12d
Business Analyst - 6 Month FTC
Nucleus Financial Group —Edinburgh
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
Junior Software Engineer
PODFather —Edinburgh
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- SQL
- JavaScript
- Software development
- Free parking
- Employee assistance programme
6d
PRD Scientist
Veranova L P —Edinburgh
- Full-time
- APIs
- Annual leave
- Life insurance
Quick apply
11d
Assistant Manager at The Lost Close
Code and Destiny Student —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Leadership
Quick apply
11d
Graphic Designer
Edinburgh Honey Co —Edinburgh
- £25,000 - £30,000 a year
- Full-time
- Social media management
- In-person
- Employee discount
Quick apply
Project Manager
FNZ —Edinburgh
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Reward Strategy Lead
National Westminster Bank PLC —Edinburgh
- £36,168 - £51,060 a year
- Full-time
- Hybrid work
- Hotel
- Human resources
- Communication skills
- Annual leave
4d
Digital Performance Executive
Norty Ltd —Livingston
- £30,000 - £35,000 a year
- Full-time
- Social media management
- Free parking
Quick apply
3d
B2B Marketing Manager
Origin Fitness UK —Newbridge
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Social media management
- IT
Quick apply
Part Time Supervisor, Calvin Klein - Edinburgh
Calvin Klein —Edinburgh
- Part-time
- Management
- Maintenance
- Communication skills
14d
Patient and Public Involvement and Engagement (PPIE) Coordinator
University of Edinburgh —Edinburgh
- Full-time
- Hybrid work
- University
- Annual leave
- Employee discount
6d
Reputation Strategy Lead
National Westminster Bank PLC —Edinburgh
- £69,760 - £104,640 a year
- Full-time
- Hybrid work
- Hotel
- Organisational skills
- Leadership
- Annual leave
16h
Client Partner
ClearSky Logic —Edinburgh
- Up to £45,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Project management
Quick apply
People Partner, Full time, Permanent
Edinburgh Napier University —Sighthill
- £46,049 - £58,225 a year
- Full-time
- Analysis skills
- University
- Human resources
- Annual leave
- Employee discount
Communications Officer for Chris Law MP
Scottish National Party (SNP) —Edinburgh
- Full-time
- Social media management
- Organisational skills
- Communication skills
13d
Senior Talent Acquisition Consultant – Strategic Projects
Edinburgh Napier University —Sighthill
- £37,694 - £46,049 a year
- Full-time
- University
- School
- Annual leave
3d
Community Development Lead - Female only
Sikh Sanjog —Edinburgh
- Up to £30,000 a year
- Weekend availability
- Supervising experience
- Travel
- In-person
Quick apply
8d
Coach Education and Development Manger (ENU)
Scottish Football Association —Edinburgh
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Leadership
Quick apply
13d

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experience design lead jobs near balerno, edh

Experience Design Lead

Royal London -
Edinburgh

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Job details

Permanent
10 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Full job description

Job Description

Experience Design Lead

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Contract Type: Permanent

Location: Edinburgh

Working style: Hybrid 50% home/office based

Royal London is seeking a Lead Experience Designer to shape our long-term vision and elevate the standards of our Experience Design team. You will play a pivotal role in shaping how we grow and ensuring excellence in our day-to-day operations.

Our experience design team oversees the process of creating and optimising the end-to-end customer experiences across Royal London. This collaborative process integrates internal business perspectives and customer insight to design experience that better meet the needs of customers and the goals of the business.

You will guide the team in creating human-centered solutions for customers, advisers, and employers, while navigating various business requirements and constraints. By partnering across the business, you will support the team in user research, journey mapping, workshop facilitation and prototyping to driver measurable end-to- end journey improvements.

In this leadership role, you will act as a champion for design excellence throughout Royal London. You will be responsible for setting the team’s strategic direction, establishing efficient workflows, and fostering a culture of continuous learning and inclusion. Above all, you will ensure the team’s success by supporting their professional development and maintaining high standards of delivery across our customer and adviser platforms.

About the role

Shape and steer the long‑term vision for the Experience Design team, ensuring it grows in line with Royal London’s wider strategy and ambitions.
Champion the design discipline at senior and executive levels, influencing direction and decisions across the organisation.
Work closely with the Heads of Proposition, Design Operations, CX and product teams to align design priorities with business needs and help guide how we deliver.
Continually strengthen and simplify how design gets done, evolving our processes, governance, tools, and quality standards so they scale effectively.
Foster a culture built on open feedback, strong collaboration and ongoing learning.
Support and coach Senior Experience Designers as they grow into confident and capable leaders.

About you

Significant and proven experience in service design, with time spent leading teams or functions in large organisations.
Demonstrate success in building, scaling, or transforming design teams and capabilities.
Strong track record of defining and embedding design operations, governance frameworks, and quality standards.
Proven ability to mentor senior practitioners and develop emerging talent.
You excel at building trusted relationships across the organisation, using your influence to advocate for the value of design at every level.
Deep understanding of design thinking and human-centred design, combined with strong commercial and strategic acumen.
Passionate about creating inclusive cultures, enabling talent to thrive, and raising the bar for design excellence.

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About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

Refine Your Search

experience design lead jobs in balerno, edh

Experience Design Lead

Head of Social Media, Marketing & Content Creation

Business Analyst - 6 Month FTC

Junior Software Engineer

PRD Scientist

Assistant Manager at The Lost Close

Graphic Designer

Project Manager

Reward Strategy Lead

Digital Performance Executive

B2B Marketing Manager

Part Time Supervisor, Calvin Klein - Edinburgh

Patient and Public Involvement and Engagement (PPIE) Coordinator

Reputation Strategy Lead

Client Partner

People Partner, Full time, Permanent

Communications Officer for Chris Law MP

Senior Talent Acquisition Consultant – Strategic Projects

Community Development Lead - Female only

Coach Education and Development Manger (ENU)

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Contract Type: Permanent

Location: Edinburgh

Working style: Hybrid 50% home/office based

About the role

About you

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About Royal London

Inclusion, diversity and belonging

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