Service manager Work, Jobs in Ballycastle, Ant (with Salaries)

Service Advisor
Halliday Automotive —Bushmills
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Driving
Quick apply
5d
Cleaning Operative - Moyle road (Ballycastle)
BidvestNoonan —Ballycastle
- Part-time
Quick apply
Team Leader
Glen Caring Services —Ballymoney
- £14.50 an hour
- Part-time
- Management
- Leadership
- Marketing
Quick apply
10d
Production and Supply Scheduler
Eakin Healthcare —Coleraine
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Free parking
- Referral programme
Quick apply
Postperson with Driving
Royal Mail Group —Ballymena
- Part-time
- Employee discount
Supervisor
Oasis Retail Services —Ballymena
- £14.16 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Junior Ventilation Contracts Manager
Core Growth —Ballymena
- Full-time
- Driving
- Organisational skills
- Construction
Quick apply
12d
Service Manager
PHSGroup —Ballymena
- Management
- Communication skills
- Time management
- Employee discount
Kitchen Porter
The Salthouse Hotel Ltd —Ballycastle
- Full-time
- Cooking
- Hotel
- In-person
- Free parking
- Employee discount
Quick apply
Shift Manager
Greggs —Coleraine
- £14.20 an hour
- Supervising experience
- Employee discount
Quick apply
Team Member
Oasis Retail Services —Coleraine
- £10.94 - £12.80 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
FM Administrator
DOWDS —Ballymena
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
10d
Team Leader - Moyle Road
Henderson Group —Ballycastle
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Store Manager
Four Star Pizza —Coleraine
- Weekend availability
- Hospitality
- Management
- Sales
- Employee discount
- Flexible schedule
Quick apply
2d
Site Agent Northern Ireland
Glanua —Coleraine
- Full-time
- Engineering
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Cleaning Operative - Bridge service station
BidvestNoonan —Cullybackey
- Part-time
Quick apply
Commercial Lead
DOWDS —Ballymena
- Full-time
- Management
- Analysis skills
- Contracts
Quick apply
Supervisor
Max Casino —Coleraine
- £13.25 an hour
- 12 hour shift
- Hospitality
- Customer service
- Supervising experience
Quick apply
2d
Assistant Manager
Bob & Berts —Portrush
- £14.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Sales
- Leadership
- Employee discount
Quick apply
Site Engineer Northern Ireland
Glanua —Coleraine
- Full-time
- Engineering
- Project management
- Annual leave
- Employee assistance programme
Quick apply

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Service Advisor

Halliday Automotive
Bushmills

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
5 days ago

Qualifications

Driving Licence
Customer service
GCSE
Upselling
Administrative experience
Driving
Cash handling
Communication skills

Full job description

Do you enjoy working in a customer facing environment?

At Halliday’s we are looking to recruit a Service Advisor to join our team, if you have good communication skills, are organised, can effectively manage your time and love dealing with customers in person and on the phone this is the role for you!

Role Overview:

As a Service Advisor at Halliday Automotive, you'll play a pivotal role in ensuring the smooth operation of our Service Department. Your primary responsibility will be to deliver exceptional customer service, addressing customer needs promptly and effectively. Reporting to the Service Manager, you'll be the frontline liaison between customers and our service team, ensuring that their experience is seamless from start to finish. Your proactive approach and attention to detail will contribute to maintaining high levels of customer satisfaction and departmental efficiency.

Core Duties and Responsibilities:

Customer Satisfaction:

Act as one of the faces of our dealership, welcoming customers when they arrive and ensuring they feel valued and supported throughout their service experience.
Serve as an essential link between our customers and our technicians, guiding them through our services, communicating their concerns to the appropriate personnel, and demonstrating that we have fulfilled their service needs.
Organise car check-ups and service appointments, ensuring timely and efficient service delivery while accommodating customer schedules and preferences.
Highlight cost savings opportunities through warranty protection, helping customers make informed decisions about their service and repair options.

Communication and Customer Support:

Guide customers through our services, explaining procedures and options in a clear and concise manner to ensure understanding and satisfaction.
Make and receive calls to and from our customers whose vehicles require maintenance attention, converting these contacts into workshop bookings to ensure efficient allocation of resources.
Appropriately upsell related products and services as applicable, identifying customer needs and offering solutions to enhance their driving experience and vehicle longevity.
Communicate customer issues and concerns to the appropriate individuals, such as technicians or service managers, to ensure prompt resolution and customer satisfaction.

Customer Feedback and Satisfaction:

Encourage customers to participate in our customer service feedback process, emphasising the importance of their input in helping us improve our services.
Follow up with customers after service completion to ensure satisfaction with the work performed and address any remaining concerns or issues.
Strive to deliver exceptional service at every opportunity, aiming to exceed customer expectations and earn positive feedback and ratings.

Additional Responsibilities:

Estimate repair costs and times for customers, providing accurate and transparent information to assist them in making informed decisions about their vehicle maintenance.
Resolve any concerns or objections raised by customers regarding suggested repairs, addressing their questions and providing reassurance as needed.
Continuously update and educate yourself on product knowledge, service procedures, and industry trends to better serve our customers and support the growth of our dealership.
Action and monitor CSI (Customer Satisfaction Index) calls on a regular basis.

Our Ideal Candidate:

The ideal candidate will have:

Customer service experience
Upselling skills
Good administrative skills
Be organised
Cash handling experience
Strong communication skills
Valid driver's license
Ability to effectively communicate with customers

Apply now move your career forward with Halliday Automotive - Moving You Forward!

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Experience:

service advisor: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in ballycastle, ant

Service Advisor

Cleaning Operative - Moyle road (Ballycastle)

Team Leader

Production and Supply Scheduler

Postperson with Driving

Supervisor

Junior Ventilation Contracts Manager

Service Manager

Kitchen Porter

Shift Manager

Team Member

FM Administrator

Team Leader - Moyle Road

Store Manager

Site Agent Northern Ireland

Cleaning Operative - Bridge service station

Commercial Lead

Supervisor

Assistant Manager

Site Engineer Northern Ireland

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