Call center Work, Jobs in Bargoed, Cay (with Salaries)

Telesales Representative
Frontier Therapeutics Ltd —Tredegar
- Full-time
- Sales
- Customer service
- English
- Free parking
- Annual leave
Quick apply
4d
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
9d
Switchboard Operator
Aneurin Bevan University Health Board —Cwmbran
- £26,300 - £27,890 a year
- Part-time
- Customer service
- English
- Organisational skills
- Paid training
1d
Customer Service Officer
Newport City Council —Newport
- £20,000 - £29,999 a year
- Full-time
- Customer service
- English
8d
Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
12d
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
Compliance Construction Officer
Civic Recruitment Limited —Ebbw Vale
- Full-time
- Hybrid work
- Customer service
Quick apply
Telesales Executive
STEPHENS FUEL OIL LTD —Newport
- From £36,400 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
Parts Telesales Advisor
Renault Retail Group —Cardiff
- £28,560 - £32,844 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
Senior Customer Service Advisor (Vulnerable Customer Specialist)
BUUK Infrastructure —Cardiff
- From £28,896 a year
- Hybrid work
- Microsoft Office
- Communication skills
1d
Emergency Call Handler / Dispatcher
Avon and Somerset Constabulary —Portishead
- £27,204 - £29,859 a year
- Weekend availability
- Computer skills
- Communication skills
- Gym membership
Account Manager (Outbound)
ROCK Professional Services —Bridgend
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Parts Telesales Advisor
Renault UK —Cardiff
- £28,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Service Desk Analyst - Swedish Speaking
Sysco International —Portishead
- Full-time
- Remote
- Bilingual
- Customer service
- English
Quick apply

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Customer Service Advisor
NoteMachine —Crickhowell
A professional and friendly telephone manner. Manage inbound *calls, emails, and switchboard activity*. Customer service: 2 years (required).
£27,831.35 a year
Quick apply
9d
Customer Service Advisor
WPA (Western Provident Association) —Taunton
A Customer Support Officer is the first point of contact for all customers enquiries and is predominately a telephone-based role dealing with a high volume of…
From £27,810 a year
Quick apply

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call center jobs near bargoed, cay

Telesales Representative

Frontier Therapeutics Ltd
Tredegar

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Free parking
Annual leave
Company pension
Discounted gym membership
Company events
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Sales
Customer service
English
Continuous improvement
HubSpot
Business requirements
Telemarketing
Communication skills
Negotiation

Full job description

We respectfully request that recruitment agencies do not contact us regarding this position.

We are seeking a motivated and enthusiastic Telesales Representative to join our dynamic team. The ideal candidate will be responsible for reaching out to potential clients, promoting our products and services, and generating leads through effective communication. This role requires a strong sales mindset, excellent verbal skills, and the ability to engage with customers.

Job Title: Telesales Representative

Hours: 40 per week, Monday to Thursday 09:00-17:00, Friday 08:00-16:00)

Location: Tredegar, South Wales (position is office based)

Salary: Dependent on experience

Responsible to: Telesales Team Leader

Main purpose of job: To contact existing and potential customers through tele-sales activity and record activity in Hubspot.

Experience required:

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone

Essential skills:

Excellent communication and interpersonal skills
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of Hubspot and telephone systems (ie, Aircall)
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
An ability to embrace change and adapt to business requirements

Key personal attributes:

Honesty and integrity
Ambition and drive to succeed
Dependability and reliability
Flexibility and willingness to work collaboratively
Committed to professionalism and continuous improvement and personal development

Desirable skills / experience:

Ability to speak English
An understanding of medical devices

Main tasks / Responsibilities:

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed – setting appointments as required
Enter and update customer information in Hubspot
Process orders in an accurate manner – progress to Quotation via Hubspot workflow
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Continuous improvement on KPIs to ensure effectiveness of campaigns
Measured success to be monitored with delivery against impact – daily, weekly and monthly Reporting

______________________

Benefits:

Competitive salary
Defined contribution pension scheme (matched employer contribution of 5%)
Perkbox membership, plus 50 flexi points per month (worth £5)
Paid rest breaks (average 50 minutes per day over 5 days) pro rata
Discounts at local gym
Free on-site parking
Company workwear available free of charge (but not mandatory)
Free mortgage advice through our Mercer Marsh partners

Holidays

25 days annual leave plus public holidays
Defined shut down period between Christmas & New Year

Wellbeing

Cashplan (Medicash) with access to GP, support services and annual capped amounts towards healthcare
Employee Assistance Programme (Health Assured) for employee and immediate family
Funded company social events (at least twice a year)
Large, well equipped comfortable rest area (Copa) with free access to hot & cold drinks, bread for toast and other condiments
Secure outside rest area
Access to Mental Health First Aid team (and resources through Pulse and Perkbox)

ESG

Car sharing incentives (e.g. winter car check, summer mini-valet)
On site Electrical Vehicle Charging (nominal monthly charge)
Secure cycle shelter
Disability Confident Committed Employer
Silver Investors in People Award

Other incentives

Annual bonus for staff who perform the role of First Aider or Mental Health First Aider (pro rata)
Refer a friend bonus (for a successful appointment and completion of 3-month probationary period)
Charity sponsorship (limited match funding per employee per year)
Support for training and development (through Training Contracts)
Annual Awards Ceremony to recognise special achievements, with prizes

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

call center jobs in bargoed, cay

Telesales Representative

Customer Service Advisor

Switchboard Operator

Customer Service Officer

Customer Care Administrator

Service Desk Analyst

Compliance Construction Officer

Telesales Executive

Parts Telesales Advisor

Senior Customer Service Advisor (Vulnerable Customer Specialist)

Emergency Call Handler / Dispatcher

Account Manager (Outbound)

Parts Telesales Advisor

Service Desk Analyst - Swedish Speaking

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