it / av service Work, Jobs in basingstoke, ham (with Salaries)

Junior IT / AV Service Engineer
Kinly —Basingstoke
- £27,000 - £35,000 a year
- Full-time
- Assembly
- Continuous improvement
- Travel
Quick apply
8d
IT Support Technician
Wentworth Club —Virginia Water
- Full-time
- Microsoft Outlook
- SharePoint
Quick apply
10d
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Scripting
- SharePoint
Senior School IT Technician
IMS Computing Ltd —Woking
- £32,000 - £38,000 a year
- Full-time
- Driving
- Travel
- SharePoint
Quick apply
1d
Installation Engineer (Networking & Audio)
CGA Integration Ltd —Bracknell
- £26,000 - £30,000 a year
- Overtime
- Windows
- Microsoft Office
- Hotel
- Annual leave
Quick apply
17h
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Junior AV Engineer
OMM —Maidenhead
- £20,332 - £25,858 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
Sales Administrator
Aura Futures Ltd —Reading
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
Quick apply
1d
Test Engineer I
Legrand North America —Reading
- Full-time
- Remote
- Schematics
- Engineering
- Assembly
- Annual leave
Community Host
NewFlex —Reading
- Full-time
- Hospitality
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
Quick apply

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Junior IT / AV Service Engineer
Kinly —Basingstoke
Knowledge of AV/IT technologies and their functionality to effectively service customers as well as a basic understanding of Network Topology.
£27,000 - £35,000 a year
Quick apply
8d
Office-Based Service Desk Audio Visual Engineer
Auditel Rental and Service Limited —High Wycombe
Handle incoming *support calls* and provide first-line troubleshooting. This role requires strong organisational skills, good technical understanding of AV…
£30,000 - £35,000 a year
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3d

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Junior IT / AV Service Engineer

Kinly -
Basingstoke

Quick apply

Job details

Full-time
£27,000 - £35,000 a year
8 days ago

Qualifications

Incident management
Software deployment
Assembly
Continuous improvement
Computer networking
ServiceNow
IT
Communication skills
Intune

Full job description

Role: Junior IT / AV Service Delivery Engineer

Contract Type: Full-time, Permanent

Location: Basingstoke

**Until December 2026 you will be required to travel to Basingstoke 3 x times per week - travel costs will be subsidised, but then the role will be Sunbury based

Salary: £27,000 - £35,000 (dependent on experience), plus full company benefits

Hours: Monday – Friday working a varying shift pattern that will fall between the hours of 7am and 7pm

Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.

As we move our delivery function to Sunbury, we are now looking for a proven Audio Visual Service Engineer to join our highly collaborative team to plays a key role in delivering reliable, high-quality support across a wide range of Audio Visual and collaborative technologies within a dynamic managed service environment.

The role focuses on remote incident management, including ticket creation, troubleshooting, problem identification, while working within defined internal & external SLAs. The role also supports project and installation activity through equipment preparation, testing and coordination with onsite engineers, maintaining accurate asset and room records throughout.

Operating within a secure environment, the position requires strong communication, technical aptitude, and a commitment to safeguarding sensitive information, while consistently contributing to continuous improvement and elevating the overall end-user experience.

Key responsibilities:

Maintain vigilance with Proactive Monitoring Platforms for Endpoint and Infrastructure Alerts
Pre-stage and fully test all specified equipment prior to project installations to ensure readiness and quality
Communicate with end users to assist with diagnosing and repairing audio/video issues remotely
Manage and prioritise support tickets raised via phone, email, and IM with a strong sense of urgency
Coordinate and schedule field engineers for on-site fault support
Provide remote and logistical support to field engineers during installation and fault resolution
Ensure all room and equipment records are accurate and up to date, including updating serial numbers and asset information in ServiceNow when equipment is replaced
Liaise with vendors to analyse recurring faults, collect diagnostic logs, and support technical escalations
Perform testing and manage password resets for all supported resource accounts
Work collaboratively with on‑site third‑party providers to support service delivery and issue resolution
Support high‑priority incidents by working closely with the Major Incident Management team.

Skills and experience:

Experience supporting AV systems or with IT/Microsoft infrastructure and endpoint remote management background
Background in troubleshooting remote collaboration tools (Microsoft Teams, Webex etc.)
Knowledge of AV/IT technologies and their functionality to effectively service customers as well as a basic understanding of Network Topology
Experience assembling, configuring, and troubleshooting PCs and AV equipment, with a solid understanding of basic hardware and systems
Basic knowledge of device enrolment, configuration, and management within Microsoft Intune, supporting secure endpoint deployment and maintenance
Experience supporting Teams-based collaboration, including voice setup, meeting room systems, conferencing tools, and troubleshooting call or connectivity issues.
Security-conscious mindset with the ability to operating within sensitive or restricted environments
UK National status with eligibility to undergo SC-level security clearance
Ability to work flexibly and provide cover across shift patterns between 07:00 -19:00 Monday to Friday (Excluding UK Bank Holiday)

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email [email protected] outlining your requirements.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.

Quick apply

Refine Your Search

it / av service jobs in basingstoke, ham

Junior IT / AV Service Engineer

IT Support Technician

2nd Line IT Support Engineer

Senior School IT Technician

Installation Engineer (Networking & Audio)

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Junior AV Engineer

Sales Administrator

Test Engineer I

Community Host

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