It operations supervisor (ftc) Work, Jobs in Beaconsfield, Bkm (with Salaries)

IT Operations Supervisor - (FTC)
Oxford Instruments plc —High Wycombe
- IT
- Communication skills
5d
HR Operations Team Leader
Brunel University —London
- £41,292 - £48,557 a year
- Full-time
- Hybrid work
- ERP systems
- Administrative experience
- Supervising experience
- Annual leave
4d
Lecturer - Project Supervisor - MSc DTS
QA —London
- Remote
- Doctoral degree
- Master's degree
- Supervising experience
- Annual leave
- Employee assistance programme
12d
Lecturer - Project Supervisor - MSc DTS
QA Limited —London
- Doctoral degree
- Master's degree
- Supervising experience
- Annual leave
- Employee assistance programme
11d

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IT Operations Supervisor - (FTC)

Oxford Instruments plc -
High Wycombe

Apply Now

Job details

Fixed term contract
5 days ago

Qualifications

Ticket management
Project coordination
ITIL
IT
Communication skills

Full job description

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

We’re looking for a proactive and organised IT Operations Supervisor to join our Group IT team on a maternity cover basis.

In this role, you’ll be at the heart of our IT service delivery—ensuring smooth day-to-day operations across our global service desk, acting as an escalation point, and helping drive high-quality support for our colleagues worldwide.

This is a fantastic opportunity for someone with strong service desk or IT operations experience who enjoys problem-solving, stakeholder engagement, and keeping things running efficiently in a fast-paced environment.

What You’ll Be Doing

Service Desk & Operations Management

Act as the primary escalation point for Service Delivery Analysts and Engineers
Monitor and manage ticket queues to ensure issues are prioritised and resolved efficiently
Identify and proactively manage high-priority or at-risk tickets
Ensure service delivery aligns with agreed SLAs and escalate risks where needed

Collaboration & Service Delivery

Work closely with global IT teams and infrastructure specialists to deliver reliable IT services
Ensure incidents and requests are routed to the correct technical teams
Produce operational reports and insights to monitor performance and service health

Project & Request Coordination

Support the delivery of IT projects, ensuring coordination of activities, timelines, and communications
Maintain documentation, track actions, and organise meetings/workshops
Oversee software licensing and new software requests, ensuring approvals and compliance
Liaise with suppliers and stakeholders to ensure timely delivery of services

What We’re Looking For

Essential Experience & Skills

Experience in an IT service desk, IT operations, or service delivery role
Strong understanding of ticket management, triage, prioritisation, and SLA management
Ability to act as a calm, effective escalation point
Confident using ITSM tools to track and manage workloads
Excellent communication and stakeholder management skills
Highly organised with the ability to manage multiple priorities
Strong attention to detail, particularly around reporting and software requests

Desirable

Experience supporting IT project coordination
Knowledge of ITIL principles or service management frameworks
Experience producing service reports or dashboards
Familiarity with software licensing or approval workflows

Why Join Us?

Be part of a collaborative, global IT function
Gain exposure to enterprise-level IT operations and projects
Play a key role in delivering high-quality IT services across the business
Work in an environment that values being inclusive, innovative, trusted and purposeful

Apply Now

If you’re an organised IT professional who thrives in a fast-paced environment and enjoys making a real impact on service delivery, we’d love to hear from you.

#LI-TM1

#LI-Hybrid

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.

Apply Now

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it operations supervisor (ftc) jobs in beaconsfield, bkm

IT Operations Supervisor - (FTC)

HR Operations Team Leader

Lecturer - Project Supervisor - MSc DTS

Lecturer - Project Supervisor - MSc DTS

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