2nd line support Work, Jobs in Beckton, Gtl (with Salaries)

ICT Support Officer
Freedom from Torture —London
- £35,191 - £45,925 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Quick apply
2d
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
2d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
6d
2nd Line IT Support Specialist
Industrious —London
- £40,000 - £50,000 a year
- Full-time
- Travel
- Computer networking
- Communication skills
Quick apply
2nd Line Service Desk Engineer
Total IT Technology Solutions Ltd —London
- £29,000 - £31,000 a year
- Full-time
- Azure
- Software troubleshooting
- Windows
- Annual leave
- Referral programme
Quick apply
8d
2nd line Network Support Engineer
Wanstor —London
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
Quick apply
1st Line IT Support Analyst
DMS —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
2nd Line Support Engineer
Sedcom Networks Ltd —Billericay
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Work from home
- Gym membership
Quick apply
On Site Support Engineer 24 month FTC
SmartestEnergy —London
- £32,000 - £39,000 a year
- Windows
- IT
- Linux
Quick apply
2nd Line IT Support Engineer
Visionist Consulting —London
- Full-time
- Windows
- Microsoft Office
IT Helpdesk Officer - Kings Cross/All across London
Single Homeless Project —London
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
14h
Senior Technical Support Partner (2nd Line)
Land Securities —London
- Full-time
- Customer service
- SharePoint
- Negotiation
- Annual leave
- Employee assistance programme
IT Support Officer
Northchild Education (UK) Ltd —London
- £31,000 - £40,000 a year
- Weekend availability
- Azure
- Computer Science
- University
Quick apply
9d
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
2nd Line Service Desk Engineer
Nemo Resourcing Limited —Kilburn
- Up to £38,000 a year
- Overtime
- Hybrid work
- Azure
- Computer networking
- SharePoint
Quick apply
8d
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Customer service
- Travel
Quick apply
10d
IT Support Analyst
University of the Arts London —London
- £34,436 - £41,196 a year
- Full-time
- Hybrid work
- IT
- In-person
- School
13d
Service Desk Engineer (Client Site)
Lyon Managed Services Limited —London
- From £28,000 a year
- Full-time
- Travel
- SharePoint
- IT
- Annual leave
Quick apply

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ICT Support Officer

Freedom from Torture -
London

Quick apply

Job details

Permanent | Full-time
£35,191 - £45,925 a year
2 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Office
Organisational skills
Communication skills

Full job description

Contract: Full time, Permanent

Hours: 35 per week

Location: London, Finsbury Park

Starting salary: £39,590 - £45,925 per annum

Closing date: 23/06/2026

Expected date of interviews: Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. We encourage interested candidates to apply as early as possible, as the vacancy may be filled before the application deadline.

Job ref:

We have an exciting opportunity for an ICT Support Officer to join us at Freedom from Torture. You will be responsible for maintaining the ICT systems and supporting the users of these systems. In addition, you will provide first/ second line support across the FfT centres and be the first point of contact in the ICT Team for internal enquiries/issues.

About the role

As an ICT Support Officer, you will be responsible for providing a high-quality IT service and pro-actively supporting all Freedom from Torture staff, volunteers, and contractors. You will ensure a seamless and stable staff and clients experience across all our locations, liaising with third party providers for continuity of service and support the ICT Team in the delivery of projects.

The ideal candidate will have experience of User onboarding /off boarding and system access for staff, as well as of Office 365 security set-up and cloud management. You will also be able to work independently and as part of a team, as well as having strong communication skills; in order to liaise with people internally and externally.

About you

Experience in Providing 1st and 2nd line ICT support over a number of channels including face to face, phone, email, text, chat, and video.

Excellent verbal and written communication skills.

Strong organisational skills and shows enthusiasm to all duties.

Ability to manage issues and questions via the help desk system , updating clients in a timely manner and following tickets through to resolution.

Experience in troubleshooting hardware including Office 365 Apps, desktops, laptops, IP Phones, and network equipment.

High level of personal organisation with the ability to plan and prioritise own work.

What you'll get in return

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £35,191 - 40, 822 per annum.

To view the Job Description and Person Specification, please click here .

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Quick apply

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