Phone operative Work, Jobs in Bedlington, Nbl (with Salaries)

Phone operative
Bon Voyage Taxis LTD —Stanley
- From £12.21 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
1d
Install Coordinator
ABCA Group Ltd —Newcastle upon Tyne
- £25,000 - £27,000 a year
- Full-time
Quick apply
Cleaner (part-time)
VFG (NE) LTD —Durham
- From £13.21 an hour
- Overtime
- Customer service
- Supervising experience
- Driving
Quick apply
Mobile Technical Operative (Multiskilled)
Equans —Newcastle upon Tyne
- Full-time
- Plumbing
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Hire Controller
Wernick Hire —Gateshead
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply

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Phone operative

Bon Voyage Taxis LTD
Stanley

Quick apply

Job details

Part-time | Full-time
From £12.21 an hour
1 day ago

Benefits

Casual dress

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
English
A Level

Full job description

We are looking for a reliable, sharp-thinking Desk Operator to join our busy taxi office team. As the first point of contact for our customers and the "voice in the ear" for our drivers, you will be responsible for taking bookings accurately and ensuring our fleet runs efficiently.

Key Responsibilities

Answering Calls: Handling high volumes of customer enquiries and bookings professionally.
Dispatching: Using our dispatch software to assign jobs to drivers and monitor their progress.
Customer Service: Providing accurate quotes, estimated arrival times, and resolving any passenger issues.
Administration: Entering booking data accurately into the system and handling basic office paperwork.
Driver Support: Communicating clearly with drivers via radio/data terminal to ensure smooth shift transitions.

Requirements

Communication: Excellent telephone manner and clear spoken English.
Tech Savvy: Ability to use basic computer software (training on our dispatch system will be provided).
Local Knowledge: A good understanding of [Insert Your Town/City] and surrounding areas is a huge plus.
Multitasking: Ability to stay calm and organized under pressure in a fast-paced environment.
Flexibility: Willingness to work a variety of shifts, including evenings and weekends.

Pay & Benefits

Salary: National Minimum Wage (reviewed annually).
From 1 April 2026: £12.71 per hour (for age 21+).
Full training provided on our dispatch systems.

Job Types: Full-time, Part-time

Pay: From £12.21 per hour

Benefits:

Casual dress

Work Location: In person

Quick apply

Refine Your Search

phone operative jobs in bedlington, nbl

Phone operative

Install Coordinator

Cleaner (part-time)

Mobile Technical Operative (Multiskilled)

Hire Controller

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