Production support Work, Jobs in Benton, Dev (with Salaries)

Adviser
Citizens Advice Torridge, North, Mid and West Devon —Barnstaple
- From £25,880 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
Process Operator (Double Day Shift)
Accord Healthcare —Barnstaple
- £30,000 a year
- Call to connect
- English
- IT
- In-person
Quick apply
Utility Operative
Coombe Fisheries —Barnstaple
- £12.82 an hour
- Full-time
- Power tools
- Construction
- Hand tools
- Free parking
- Annual leave
Quick apply
3d
Assembler
Eaton —South Molton
- Computer literacy
- Assembly
Production Support
NAVANTIA UK —Appledore
- Full-time
- Spanish
Quick apply
Manufacturing Engineer
Riverside Engineering SW Limited —Barnstaple
- From £12.71 an hour
- Full-time
- AutoCAD
- Schematics
- Warehouse experience
- Free parking
Quick apply
Restaurant Assistant
The Bath Hotel/The Ancient Mariner Bar —Lynmouth
- £12.71 an hour
- Part-time
- Serving
- Hospitality
- Culinary experience
- Employee discount
Quick apply
Senior Engineer
Stannp Ltd —Barnstaple
- From £31,259 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Free parking
- Bereavement leave
Quick apply
Finance Manager
Litchdon Medical Centre —Barnstaple
- £17 - £20 an hour
- Part-time
- Maintenance
- Accounting
- Contracts
- Annual leave
Quick apply
4d
Chef de Partie
The Farmers Arms —Woolfardisworthy
- Up to £34,988 a year
- Full-time
- Cooking
- In-person
- Communication skills
- Employee discount
Quick apply
Production Team Leader
Systems Engineering and Assessment Ltd —Barnstaple
- Up to £42,800 a year
- Call to connect
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
8d
Graduate Development Programme
Heathcoat Fabrics —Tiverton
- Analysis skills
- Communication skills
- Employee discount
- Sick pay
19h
Machine Operative
HepcoMotion —Tiverton
- £12.71 - £13.00 an hour
- Full-time
- In-person
Quick apply
Application Support
NAVANTIA UK —Appledore
- Full-time
- Spanish
- CAD
- Travel
Quick apply
Front of House Supervisor
Bull & Bear —Barnstaple
- £13.00 - £13.50 an hour
- Full-time
- Serving
- Hospitality
- Customer service
- Employee discount
Quick apply
9d
Quality Engineer
HepcoMotion —Tiverton
- £33,000 - £35,000 a year
- Full-time
- Engineering
- Project management
- Driving
- Free parking
- Employee discount
Quick apply
12d
Woodwork Enabler
Made-Well Community Interest Company —Hatherleigh
- £12.71 an hour
- Part-time
- Hospitality
- Computer skills
- Café
- Health & wellbeing programme
Quick apply
Manufacturing Operative
TT Electronics plc —Barnstaple
- Full-time
- Communication skills
- Free parking
CNC Machinist - Semi Skilled
TRITECH GROUP —Ilfracombe
- £16.81 an hour
- Full-time
- In-person
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
2d
Buildings and Facilities Manager
Landmark Theatres Ltd —Barnstaple
- £38,760 a year
- Weekend availability
- Management
- Analysis skills
- Contracts
Quick apply
7d

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Adviser

Citizens Advice Torridge, North, Mid and West Devon -
Barnstaple

Apply Now

Job details

Full-time
From £25,880 a year

Qualifications

Driving Licence
Customer service
Microsoft Office
Driving
Communication skills

Full job description

Job Advert

Are you an excellent communicator and passionate about helping people in need? Citizens Advice Torridge, North, Mid and West Devon wants to hear from you!

Being an Adviser at CA TNMWD is so much more than a call centre role. This is a varied, multi-channel position involving face-to-face, telephone, digital and email advice. You may support clients in our offices, specialist services or outreach locations, while also providing high-quality administrative support to the wider service.

Every day is different, and you’ll play a direct role in helping people navigate challenging situations and improve their lives.

This role supports people with complex needs and those for whom language or communication may be a barrier. As such, you will need to be a strong communicator with excellent interpersonal skills, committed to developing your knowledge and happy to work flexibly across offices and outreach locations.

You will have excellent listening and questioning skills and understand how to adapt to the needs of others whilst embracing the charity’s twin aims.

This is an entry-level role and you’ll start as a Trainee Adviser, working your way up to a fully qualified Adviser through our robust training pathway. You’ll start on £25,880, with salary incentives along the training pathway.

This role will be based at one of our Torridge, North, Mid and West Devon offices, with the expectation that travel may be required to other offices across our geographical area.

JOB SPECIFICATION

Main purpose of the job

Provide advice to external clients by face to face interviews or by providing advice on the telephone.
Research all of the options available to the client adopting an impartial and non-judgmental stance.
Provide administrative support across the whole service as required.
Work alongside the specialist services and make referrals into them as appropriate.

Main duties

Advice giving:

Interview clients using sensitive listening and questioning skills.
Use the Citizens Advice resources to find, interpret and communicate the relevant information.
Research and explore options and implications so that clients can make informed decisions.
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
Refer internally or to other specialist agencies as appropriate.
Ensure that all work conforms to the Advice Quality Standard.
Ensure that work reflects and supports the Citizens Advice service equity and diversity strategy.
Maintain detailed case records for the purpose of continuity of casework, funder requirements, information retrieval, statistical monitoring and report preparation.

Administration:

Receive referrals by all channels – phone, voicemails, web-form, email and internally
Manage and process all internal and external communications for the team, including scanning and attaching files to cases electronically.
Where directed, make appointments and coordinate calendars.
Make referrals where appropriate to external agencies.
Support caseworkers as required to ensure objectives are met.
Use IT for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR training is completed on an annual basis.
Maintain records for funder requirements.

Other duties:

Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
Demonstrate commitment to the aims and policies of the Citizens Advice service.
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Comply with all Citizens Advice information assurance guidelines.

PERSON SPECIFICATION

Essential

Customer service experience with one or all of the following channels – face to face, telephone and/or digital (webchat or email).
Excellent verbal and written communication skills.
Full driving licence and access to a vehicle.
Experience in using sensitive listening and questioning skills.
Ability to give and receive feedback objectively and sensitively, and a willingness to challenge constructively.
Ability to use a variety of telephony and IT systems to deliver services across multiple channels, for example email, webchat and/or telephone.
Demonstrable experience using Microsoft Office 365.
A commitment to personal development and a willingness to develop knowledge and skills in the area of advice giving.
An understanding of and ability to work within the aims and principles of the Citizens Advice service with a strong focus on Equity, Diversity and Inclusion.

Desirable:

Knowledge or experience of the benefit system.
Experience of using client management and database systems.

Apply Now

Refine Your Search

production support jobs in benton, dev

Adviser

Process Operator (Double Day Shift)

Utility Operative

Assembler

Production Support

Manufacturing Engineer

Restaurant Assistant

Senior Engineer

Finance Manager

Chef de Partie

Production Team Leader

Graduate Development Programme

Machine Operative

Application Support

Front of House Supervisor

Quality Engineer

Woodwork Enabler

Manufacturing Operative

CNC Machinist - Semi Skilled

Buildings and Facilities Manager

I want to receive the latest job alerts for production support in benton, dev

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