Crm manager lifecycle & retention Work, Jobs in Birmingham, Eng (with Salaries)

Global CRM & Lifecycle Manager (MC621)
Triumph Motorcycles —Hinckley
- Full-time
- Marketing
- Annual leave
- Employee discount
2d
Ownership Experience Manager – Customer Community & Loyalty
Lotus UK —Coventry
- Full-time
- Travel
- Communication skills
- Employee discount
4d
Renewals Co-ordinator
JLL —Birmingham
- Customer service
- Organisational skills
- Contracts
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Customer Relationship Marketing Manager
Helping Hands —Alcester
- £60,000 a year
- Hybrid work
- Communication skills
Quick apply
3d
Renewals Co-ordinator
Hall & Kay —Birmingham
- Full-time
- Customer service
- Organisational skills
- Contracts
Quick apply
Marcus by Goldman Sachs, MI Manager, Savings Analytics & Forecasting, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- SQL
- AWS
- Employee assistance programme
Account Manager
Target Integration —University of Warwick
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Communication skills
- Work from home
Quick apply
Renewals Co-ordinator
JHK-Hall & Kay Fire Services Ltd —Birmingham
- Full-time
- Customer service
- Organisational skills
- Contracts
Quick apply
Account Manager (Automotive Retail Software/SaaS)
Pinewood.AI —Solihull
- Full-time
- Hybrid work
- Sales
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
11d
Business Development Manager
EBI Portfolios —Aldridge
- CRM software
- Sales
- Business development
- Annual leave
Payroll Administrator
Raytheon Technologies Corporate Headquarters —Solihull
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- IT
- Health & wellbeing programme
- Annual leave
Account Manager - French Bilingual (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- Bilingual
- Sales
- Salesforce
- Annual leave
Quick apply
Retail Marketing Manager
Lotus UK —Coventry
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Employee discount

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Ownership Experience Manager – Customer Community & Loyalty
Lotus UK —Coventry
Develop and manage owner engagement programmes, including exclusive events, driving experiences, product previews and regional community initiatives across…
4d
Customer Experience Executive
AAH Pharmaceuticals —Warwick
Ability to share information in a clear and concise manner and can influence customers and colleagues where necessary. 25 days Plus Bank Holidays.

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Global CRM & Lifecycle Manager (MC621)

Triumph Motorcycles -
Hinckley

Apply Now

Job details

Permanent | Full-time
2 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Salesforce Marketing Cloud
Marketing

Full job description

The Original British Motorcycling Company

At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future, through bold design, original styling, purposeful engineering and a genuine passion for the ride.

Join us as our Global CRM & Lifecycle Marketing Manager and play a pivotal role in shaping the customer journey from first enquiry to loyal advocate. Leading innovative, data-driven CRM strategies across global markets, you'll drive customer acquisition, engagement, retention and repurchase while delivering exceptional customer experiences and measurable commercial growth.

Company Benefits:

Annual Leave – 25 days plus bank holidays.
Pension Scheme
Life Assurance Scheme - currently 6 x pensionable salary.
Preferential rates for medical insurance with a third-party provider.
Employee Motorcycle Purchase Scheme - on successful completion of the probation period (minimum of 6 months), we offer employees and their close family the opportunity to purchase a brand new Triumph Motorcycle with up to 25% discount.
Employee Motorcycle Lease Scheme
Discounted Clothing, Parts and Accessories Purchases
Company benefits platform, allowing discounts with multiple vendors.

Key Duties & Responsibilities:

Deliver engaging multi-channel CRM campaigns across email, SMS, web, events and dealer networks.
Support new motorcycle launches and events, driving seamless lead capture and management.
Enhance lead scoring, customer insights and dealership CRM visibility to improve conversion.
Collaborate with cross-functional teams and external partners to deliver best-in-class CRM programmes.
Inspire, manage and develop a high-performing CRM team.
Drive innovation through CRM, AI, personalisation and marketing technology platforms.
Own CRM reporting, performance dashboards and budget management, turning insight into action.
Monitor campaign effectiveness and optimise customer engagement and lead conversion.
Support wider marketing, customer data and business transformation initiatives.
Undertake additional responsibilities as required to support the team and business objectives.

Skills & Experience Required:

Strong experience in CRM, lifecycle marketing, marketing automation, customer engagement or growth marketing.
Experience delivering CRM across multiple channels, not just email.
Strong understanding of customer journeys, segmentation, personalisation, testing and performance measurement.
Experience working with CRM, marketing automation or customer data platforms such as Dynamics 365, Salesforce Marketing Cloud, Braze, HubSpot, Klaviyo, Iterable or similar. With at least 3 years experience (preferably 5)
Strong stakeholder management skills across marketing, digital, commercial, data, technology, markets and external partners.
Understanding of consent management, data governance and customer communication compliance.

Hours of Work: Monday to Friday 39hrs per week.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Closing Date

14-08-2026

Apply Now

Refine Your Search

crm manager lifecycle & retention jobs in birmingham, eng

Global CRM & Lifecycle Manager (MC621)

Ownership Experience Manager – Customer Community & Loyalty

Renewals Co-ordinator

Customer Experience Manager (CXM)

Customer Relationship Marketing Manager

Renewals Co-ordinator

Marcus by Goldman Sachs, MI Manager, Savings Analytics & Forecasting, Associate, Birmingham

Account Manager

Renewals Co-ordinator

Account Manager (Automotive Retail Software/SaaS)

Business Development Manager

Payroll Administrator

Account Manager - French Bilingual (UK Remote)

Retail Marketing Manager

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