Process improvement expert Work, Jobs in Birmingham, Eng (with Salaries)

Process Improvement Expert
ISS Facility Services —Birmingham
- Remote
- Microsoft Excel
- Communication skills
13d
Process Improvement Project Manager
ISS Facility Services —Birmingham
- Remote
- Microsoft Excel
- Analysis skills
- Project management
13d
Head of volunteering
Sense —Birmingham
- £56,745 a year
- Full-time
- Continuous improvement
- Leadership
4d
Managed Services Automation & Improvement Lead
Probrand Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Continuous improvement
- Scripting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Product Assurance Tester
Serco Group —West Bromwich
- £37,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
4d
Senior Data and Performance Analyst
TBC —Bromsgrove
- £51,000 - £56,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Free parking
- Profit sharing
Regulatory Compliance Risk Specialist
Lloyds Banking Group —Birmingham
- £67,023 - £81,917 a year
- Full-time
- Hybrid work
- Communication skills
- Banking
6d
Joining Technician
Jaguar Land Rover —Solihull
- £47,196 a year
10d
People Systems and Insight Manager
The Wrekin Housing Group Limited —Stafford
- £56,925 a year
- Analysis skills
- Human resources
- IT
11d
National Field Manager
Powerforce —Birmingham
- £42,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount
People Operations Officer, People, Risk and Casework
Government Internal Audit Agency —Birmingham
- £40,979 - £50,538 a year
- Part-time
- Presentation skills
- Human resources
- Annual leave
- Employee discount
13d
Investigation Support Manager
WM Trains —Birmingham
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Employee assistance programme
5d
Process Leader
Jaguar Land Rover —Wolverhampton
- £38,400 - £46,000 a year
- Leadership
Curriculum Development Lead/ IQA
Trident Alternative Provision —Acocks Green
- £28,000 - £30,000 a year
- Full-time
- Presentation skills
- Organisational skills
- In-person
- Free parking
Quick apply
IT Service Manager
NFU Mutual —Stratford-upon-Avon
- Up to £60,000 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Annual leave
- Employee discount
11d
Senior Business Acceptance Analyst
Gateley —Birmingham
- Management
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quality Officer
Gateley —Birmingham
- Microsoft Office
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Head of Customer
National Gas —Warwick
- £95,000 a year
- Full-time
- Agile
- Leadership
- Communication skills
2d
Quality Assurance Engineer
Cappfinity —Birmingham
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Software development
10d
Head of AI impact
Government Commercial Agency —Birmingham
- £72,771 - £80,776 a year
- Full-time
- Presentation skills
- AI
- Annual leave
- Work from home
13d

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Process Improvement Expert

ISS Facility Services -
Birmingham

Apply Now

Job details

Permanent
13 days ago

Qualifications

Microsoft Excel
Business processes
Visio
Six Sigma
Root cause analysis
Communication skills

Full job description

Process Improvement Expert

Contract: Government

Location: Remote, with a base location in Birmingham, B37 7YE

Hours of work: 40

Contract Type: Permanent

We are seeking a Process Improvement Specialist to lead the analysis, design, and implementation of process improvement initiatives that enhance operational performance and customer outcomes.

This role brings deep process expertise to identify inefficiencies, standardise ways of working, and embed sustainable improvements aligned to strategic business priorities and customer delivery requirements.

Job Description

We are looking for someone who will work closely with stakeholders and process experts to assess current-state processes, design future-state solutions, and implement change across people, process, and technology to improve efficiency, quality, and control across the organisation.

Key Responsibilities

Lead end-to-end process improvement initiatives from discovery through implementation and embedding, delivering measurable improvements in efficiency, quality, and customer outcomes.
Analyse, map, and redesign end-to-end business processes using as-is and to-be assessments, root cause analysis, and process diagnostics.
Identify bottlenecks, control gaps, and performance variation, recommending opportunities for simplification, standardisation, automation, and waste reduction.
Design practical, scalable, and compliant future-state processes, operating models, standards, and operating procedures aligned to business requirements.
Engage, influence, and align senior stakeholders and operational teams, facilitating workshops to co-design solutions and drive buy-in.
Implement and embed new ways of working, working closely with Change and Communications teams to ensure adoption and sustainability.
Use data, KPIs, and continuous improvement methodologies (e.g. Lean, Six Sigma) to identify improvement opportunities and deliver measurable business benefits.
Define, track, and report KPIs, maintaining process governance, documentation standards, and controls to support ongoing performance and continuous improvement.

Professional and Personal Competencies/Qualifications

Strong process improvement expertise, including Lean / Six Sigma methodologies.
Demonstrable experience delivering process improvement initiatives in complex, customer-focused environments.
Excellent process mapping, analysis, and problem-solving skills.
Strong stakeholder management, communication, and influencing skills at all levels, including senior leadership.
Advanced Excel skills with experience in KPI tracking and benefits measurement.
Strong proficiency in process mapping tools such as Visio (BPMN experience beneficial).
Ability to lead change, facilitate workshops, and drive sustainable improvements across teams.
Lean / Six Sigma qualification (Green Belt or higher, or equivalent).
Relevant qualification in Process Improvement, Business Analysis, or Operational Excellence (desirable)

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do - https://www.uk.issworld.com/

Work Location: Remote

Apply Now

Refine Your Search

process improvement expert jobs in birmingham, eng

Process Improvement Expert

Process Improvement Project Manager

Head of volunteering

Managed Services Automation & Improvement Lead

Product Assurance Tester

Senior Data and Performance Analyst

Regulatory Compliance Risk Specialist

Joining Technician

People Systems and Insight Manager

National Field Manager

People Operations Officer, People, Risk and Casework

Investigation Support Manager

Process Leader

Curriculum Development Lead/ IQA

IT Service Manager

Senior Business Acceptance Analyst

Quality Officer

Head of Customer

Quality Assurance Engineer

Head of AI impact

I want to receive the latest job alerts for process improvement expert in birmingham, eng

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