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Security Regional Operations Manager

ASEL -
Newcastle upon Tyne

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Job details

11 days ago

Benefits

Employee assistance programme

Qualifications

Contract management
Driving Licence
Management
Facilities management
Performance management
Project management
Communication skills

Full job description

Security Regional Operations Manager

Job details

Posted 24 June 2026

Salary Competitive

LocationNewcastle

Job type Direct Replacement

Discipline Guarding & Security Officers

Reference014162

Job description

REGIONAL OPERATIONS MANAGER

North East | Argenbright Security Europe Limited

ABOUT US

ASEL designs, develops and delivers fully bespoke and integrated security solutions, bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, our business is underpinned by a risk advisory practice that uses data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

We believe authenticity and transparency are vital to success. We act with sincerity and integrity to provide a genuinely collaborative service our customers can trust.

ASEL is part of the Argenbright Holdings Group — a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia, with decades of experience across aviation services, facilities management, BPO, technology and security services across the USA and Europe.

THE ROLE

This is a senior operational leadership role at the heart of our service delivery model for the North East region. Working alongside the Zonal Operations Manager, you will lead a team of Regional Support Managers across the North East, driving performance, building strong client relationships and ensuring consistent, high-quality service delivery across your region.

The North East presents a dynamic and growing portfolio of client sites, spanning a range of commercial, corporate, and high-security environments. This is a role for a confident, commercially minded leader who takes personal ownership of results and knows how to get the best from the people around them.

KEY RESPONSIBILITIES

Operational Leadership

Lead, coach and develop a team of Regional Support Managers across the North East

Conduct regular regional performance reviews and implement improvement plans

Monitor service delivery and customer satisfaction against agreed SLAs and KPIs

Identify underperforming contracts and drive proactive, structured improvement initiatives

People Management

Manage scheduling, recruitment, contracts, performance evaluations and disciplinaries across the region

Drive employee engagement and build a high-performance, inclusive regional culture

Lead succession planning to identify and develop future talent within the team

Financial & Commercial

Take full ownership of regional financial targets and performance reporting

Maintain financial accuracy and manage commercial risk across the North East portfolio

Build trusted, long-term client relationships that support retention and commercial growth

Compliance & Risk

Develop and maintain assignment instructions and risk assessments across all regional sites

Ensure full health and safety compliance across all North East operational sites

Act as a visible ambassador for ASEL values, standards and professional conduct at all times

WHAT WE'RE LOOKING FOR

Essential

Minimum 3 years' experience in a supervisory or management role within a sizeable security-based environment

Proven experience managing teams including recruitment, performance management and development

Strong background in commercial contract management within security or facilities management

Ability to manage competing priorities and meet deadlines in a fast-paced, geographically spread environment

Experience in project management and health and safety compliance

Excellent written and verbal communication skills

Results-oriented with an entrepreneurial mindset

Valid UK driving licence — travel across the North East region will be required

Personal Attributes

High levels of personal integrity and professionalism

Decisive and confident under pressure, with the ability to make sound judgements independently

A natural leader who invests in the people around them and fosters a culture of accountability

Resilient and adaptable in a dynamic, evolving operational environment

WHAT WE OFFER

Competitive salary commensurate with experience

Company Vehicle or Car Allowance

Access XD — rewards and retail/lifestyle discount platform

Employee of the Month scheme — £50 award

110% Club — recognition programme with prizes and monetary rewards for outstanding performers

WageStream — access your earnings before payday

EAP — confidential Employee Assistance Programme

Ongoing training and professional development

Clear progression pathways within a growing national organisation

Apprenticeship opportunities available

SCREENING & COMPLIANCE

All candidates must be able to provide a full five-year checkable work or back-to-school history. If invited to interview, please bring your Right to Work documents and a recent proof of address.

Due to the volume of applications we receive, if you have not been contacted within 14 days of applying, please assume that on this occasion your application has been unsuccessful.

EQUALITY & DIVERSITY

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Ready to make an impact? Apply now.

IND01

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