1st line support Work, Jobs in Blackwell, Dby (with Salaries)

1st Line Service Desk Analyst
Sciensus —Burton-On-Trent
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
1d
Customer Support Specialist
TMS (Analysis) Ltd —Nottingham
- From £29,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
9d
IT Support Technician
IT2 Limited —Nottingham
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
13h
IT Service Desk Engineer Apprentice
QA Apprenticeships —Mansfield
- £19,000 a year
- Full-time
- No experience needed
- Windows
- IT
- Free parking
- Annual leave
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Casual Event Ticketing Team Member
Legends Global (Europe) —Sheffield
Quick apply
8d
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Secretary/PA
Rolls-Royce —Derby
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
7d
IT Support & Infrastructure Engineer
Leger Shearings Group —Rotherham
- £35,000 - £40,000 a year
- Full-time
- Azure
- Free parking
- Annual leave
JUNE - 1st Line IT Support Engineer & Retail IT Technician
BubbleIT Solutions Limited —Beeston
- £26,000 - £28,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Sales
- Free parking
Quick apply
3d
IT Service Desk Apprentice
QA Apprenticeships —Loughborough
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
IT Network Technician
Machine Mart —Nottingham
- £26,500 - £27,500 a year
- Azure
- Windows
- Microsoft Office
- Employee discount
Leader of Governance, Compliance and Executive Support
Rotherham Metropolitan Borough Council —Rotherham
- £42,839 - £46,142 a year
- Full-time
- School
2h
IT Manager (IT, Cyber Security & Systems Development)
Devon and Cornwall Railways Ltd —Derby
- £50,000 - £60,000 a year
- Full-time
- Scripting
- Computer networking
- IT
Quick apply
Mental Health Peer Support Worker
RAW People CIC —Rotherham
- £26,227.50 a year
- Full-time
- Working with children
- Travel
- Mentoring
Quick apply
12d
Disability Adviser
University of Sheffield —Sheffield
- £38,784 - £51,753 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Organisational skills
- Annual leave
- Employee discount
Leader of Governance, Compliance and Executive Support
Doncaster City Council —Rotherham
- £42,839 - £46,142 a year
- Full-time
- School
1d
Science Technician
Greenwood Academies Trust —Nottingham
- Full-time
- Free parking
- Annual leave
NVI: Waste Management & Recycling
Ministry of Justice —Nottingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Basic maths
- English
- Presentation skills
- Annual leave

I want to receive the latest job alerts for 1st line support in blackwell, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Service Desk Analyst

Sciensus -
Burton-On-Trent

Quick apply

Job details

Permanent
1 day ago

Benefits

On-site gym
Annual leave
Company pension
Canteen
Employee discount

Qualifications

Azure
SCCM
Customer service
Windows
Analysis skills
IT
Customer support
Communication skills
Active Directory
Intune

Full job description

Role Information

We’re looking for a proactive and customer-focused 1st Line Service Desk Analyst to be the first point of contact for IT support across the business.

This is a full time, permeant position, coming into our Burton 3 days a week,

As a key member of our IT Service Desk, you’ll:

Act as the first line of support for all IT queries and incidents
Provide support via phone, in-person, and remote tools
Log, manage and resolve tickets within agreed SLAs
Take ownership of issues through to resolution or escalation
Support and administer core technologies such as:
Microsoft 365, Active Directory, Exchange, D365
Carry out user account administration (setups, permissions, password resets)
Troubleshoot hardware, software, and network issues across devices
Assist with asset and licence management
Contribute to improving first-time fix rates and knowledge sharing
Keep documentation and knowledge bases up to date

Essential Skills & Experience:

Experience in an IT Service Desk or customer support role
Strong knowledge of Microsoft technologies (Windows 10, O365, Active Directory, Azure, Intune, SCCM)
Excellent communication and customer service skills
Solid troubleshooting and analytical ability
Experience supporting end-user devices (laptops, desktops, mobiles, tablets)

1st Line Service Desk Analyst - Sciensus.doc

Who we are?

Sciensus is a proven life sciences solutions partner with more than 30 years' experience navigating and unlocking the complex European healthcare ecosystem.
We maximise patient access to medicines, accelerate product launches and drive long-term commercial success for our partners.
Through a skilled team of over 500 licensed clinical staff and 1,650 colleagues globally, we work at the intersection of clinical excellence, patient experience and healthcare innovation. We support patients living with cancer, chronic conditions and rare diseases ‒ helping them access the life-changing treatments they need, wherever they are.

What do we offer our people?

We work hard to make sure colleagues feel motivated, developed, and recognised for the great work they do. Additional to a competitive salary, we also offer a comprehensive benefits package including:

25 days annual leave plus bank holidays
Yearly pay reviews
Contribution based pension scheme
Life assurance
Employee benefits platform (retailer discounts and much more)
Private medical (after qualifying period)
Ongoing learning and development opportunities
Annual company event
In the Burton Upon Trent office we have an onsite gym, canteen, prayer room, and quiet room

Our Values

We are a Disability Confident Committed Employer and we have also successfully gained the National Equality Standard (NES is the UK’s leading Equity, Diversity and Inclusion standard which was developed by the UK Government and the CBI). We are committed to the fair treatment of all candidates, regardless of race, gender, religion, sexual orientation, age or disability. We welcome applications from all and we select candidates based on skills, qualifications, and experience. Please talk to us during the application process to discuss any reasonable adjustments you may require.

We are committed to achieving Net Zero and reducing our ecological footprint. We are constantly working on new initiatives, some of our more recent ones include working towards Level 2 in the Greener Pharmacy Toolkit and replacing many of our vans with lower CO2 emission models. For information on other projects and our wider approach to sustainability please visit our corporate website.

#LI-PK1

#SCPK

Quick apply

Refine Your Search

1st line support jobs in blackwell, dby

1st Line Service Desk Analyst

Customer Support Specialist

IT Support Technician

IT Service Desk Engineer Apprentice

IT Support Technician

1st-2nd Line IT Support Engineer

Casual Event Ticketing Team Member

IT Operations Support Analyst

Secretary/PA

IT Support & Infrastructure Engineer

JUNE - 1st Line IT Support Engineer & Retail IT Technician

IT Service Desk Apprentice

IT Network Technician

Leader of Governance, Compliance and Executive Support

IT Manager (IT, Cyber Security & Systems Development)

Mental Health Peer Support Worker

Disability Adviser

Leader of Governance, Compliance and Executive Support

Science Technician

NVI: Waste Management & Recycling

I want to receive the latest job alerts for 1st line support in blackwell, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected