it support Work, Jobs in bracknell forest, brk (with Salaries)

Implementation Specialist (Fleet)
Solera —Winnersh
- Full-time
- Hybrid work
- Salesforce
- Engineering
- Bachelor's degree
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
3d
Desktop Support Technician
Flexera Software, Inc. —Bracknell
- Weekend availability
- Computer Science
- Engineering
- Windows
End User Support
NECSWS —Bracknell
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Technology Support Officer
Wokingham Borough Council —Wokingham
- £31,537 - £35,413 a year
- Full-time
- Annual leave
- Employee assistance programme
5d
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
8d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
5d
IT Field Support Technician - T2 / Second Line
Concero UK —Fleet
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Entry Level IT
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician
Wentworth Club —Virginia Water
- Full-time
- Microsoft Outlook
- SharePoint
Quick apply
11d
OT Systems Administrator Specialist - Laboratory Systems
Lonza —Slough
- Full-time
- Windows
- No degree
- Travel
- Relocation assistance
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
5d
3rd Line Support Engineer
Wey Computing Solutions Limited —Send
- £30,000 - £42,000 a year
- Full-time
- Azure
- Windows
- Maths
- Free parking
- Employee discount
Quick apply
9d
1st Line Support Analyst
FluidOne —Camberley
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
IT Support Apprentice
QA Apprenticeships —London
- £23,500 a year
- Weekend availability
- Customer service
- Travel
- Communication skills
1d
Level 2 Support Analyst
Basis Technologies —Bracknell
- Hybrid work
- APIs
- IT
- No travel
- Referral programme
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
3d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Desktop Support Analyst
Atcore —Burnham
- Full-time
- Customer service
- Windows
- Computer networking
- Life insurance
Quick apply
Engineer – HW Tech Support
264 Quantum Storage Belgium BV —Bracknell
- £25,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Spanish
- Computer Science
- English
- Employee stock purchase plan
Quick apply
1d

I want to receive the latest job alerts for it support in bracknell forest, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Implementation Specialist (Fleet)

Solera -
Winnersh

Apply Now

Job details

Full-time

Qualifications

Jira
Power BI
Salesforce
Engineering
Business analysis
Bachelor's degree
Confluence
Scrum
Agile
Business
Requirements gathering

Full job description

About Solera:
Solera is a global leader in B2B and B2C SaaS and hardware solutions, providing data-driven insights to the automotive and insurance ecosystems. Our mission is to empower businesses with trusted solutions that adhere to the highest standards of data privacy, security, and integrity. We facilitate connectivity across the vehicle and property value chain, enabling smarter decision-making through innovative services, software, enriched data, proprietary algorithms, and machine learning. With a presence in over 90 countries, we process more than 300 million digital transactions annually for over 235,000 customers and partners, delivering unparalleled performance and innovation to advance the industry.

Role Overview:
We are seeking a driven and customer-centric Implementation Specialist to join our Professional Services team, focusing on the fleet vertical. This role will involve overseeing the implementation of our fleet solutions, managing customer vehicle services and maintenance schedules, coordinating with third-party installers, and overseeing stock inventory and logistics. The ideal candidate will thrive in a dynamic environment, demonstrating adaptability and a commitment to delivering exceptional customer experiences.

Key Responsibilities:

Lead the implementation of fleet solutions, ensuring timely and successful delivery tailored to customer needs.
Manage the inventory of UK stockholding for service and maintenance work, ensuring availability and accuracy.
Support pre-sales and post-sales processes by recommending best practices for utilizing our Fleet Solutions.
Serve as a technical expert, effectively communicating with both business and technical stakeholders regarding fleet technologies, including dashcams and telematics.
Gather customer requirements to deliver comprehensive and customer-focused solutions.
Develop detailed Statements of Work based on customer requirements and expectations.
Collaborate closely with product and training teams to meet customer needs and contribute to new product developments.
Manage customer setups on our platform to align with customer specifications.
Act as a Subject Matter Expert (SME) in Fleet Solutions, particularly regarding hardware and installation processes.
Conduct training sessions for customers on newly delivered configurations when needed.
Document test scenarios for configurations to support quality assurance efforts.
Ensure cross-functional alignment with product and sales teams to synchronize roadmaps and meet customer and revenue expectations.
Provide third-level support for customer implementations, triaging and prioritizing support tickets as required.
Oversee parts identification and ensure that the correct components are utilized in implementation processes.
Manage contractors to ensure compliance with specifications and timelines.

Qualifications:

University Degree in Business, Engineering, or a related field.
5+ years of experience in delivering large-scale implementation initiatives, ideally within the fleet or automotive sectors.
Experience in technical requirements gathering or business analysis, with the ability to devise innovative solutions that deliver value.
Exceptional customer-facing skills, with a focus on collaboration and clear communication.
Commercially aware, capable of supporting sales opportunities while optimizing cost-effectiveness.
Strong interpersonal skills, with the ability to build effective relationships within the Professional Services team and with external stakeholders.
Attention to detail and a commitment to excellence in every aspect of work.
Proficiency in tools such as JIRA, Confluence, Salesforce, PowerBI and Office365.
Experience with both Agile methodologies (e.g. Scrum) and traditional approaches (e.g. Waterfall).

What We Offer:

An exciting opportunity to work with a global leader in SaaS and hardware solutions.
The chance to deliver innovative products to a diverse range of clients, including some of the world’s biggest brands.
Flexible work arrangements and a hybrid working model to support work-life balance.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Apply Now

Refine Your Search

it support jobs in bracknell forest, brk

Implementation Specialist (Fleet)

IT Support Technician

Desktop Support Technician

End User Support

Technology Support Officer

IT Support Assistant

1st/2nd Line IT Support Engineer - Farnborough

IT Field Support Technician - T2 / Second Line

Entry Level IT

IT Support Technician

OT Systems Administrator Specialist - Laboratory Systems

IT Support - Trainee

3rd Line Support Engineer

1st Line Support Analyst

IT Support Apprentice

Level 2 Support Analyst

IT Support Technician (SETSU) (SEROCU)

Service Desk Analyst

Desktop Support Analyst

Engineer – HW Tech Support

I want to receive the latest job alerts for it support in bracknell forest, brk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected