& managers Work, Jobs in Braintree, Ess (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
12d
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
6d
General Manager - Braintree
The Gym Group —Braintree
- Full-time
- Employee discount
Assistant Manager
Wickes —Braintree
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
12d
General Manager
Pret Braintree —Braintree
- £38,000 - £39,500 a year
- Full-time
- Customer service
- Retail management
Quick apply
PA to the Head of Felsted School
Felsted School —Felsted
- £45,000 a year
- Monday to Friday
- Communication skills
- School
- Free parking
8d
Store Manager - Braintree
J Barbour and Sons —Braintree
- Full-time
- Microsoft Outlook
- Management
- Sales
- Employee discount
- Referral programme
Quick apply
General Manager
The Green Man Lindsell —Great Dunmow
- £28,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
7d
Medispa Clinic Operations Manager
Nuovo Clinic —Braintree
- £17 - £20 an hour
- Part-time
- CRM software
- Management
- Customer service
- Free parking
- Store discount
Quick apply
4d
Duty Manager
Coach Travel Group —Stansted Airport
- £38,000 - £46,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
5d
Shift manager / 698 - The Picture Palace, Braintree
J D Wetherspoon plc —Braintree
- From £29,013 a year
- Full-time
- Bar
- Annual leave
- Employee discount
5d
Assistant Store Manager
Big Yellow Self Storage Company —Chelmsford
- £29,540 a year
- Full-time
- Free parking
Quick apply
7h
Management Trainee
Dandara —Braintree
- Travel
- Mentoring
- Organisational skills
Sales Manager
Afterlife Technologies Ltd —Colchester
- From £40,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Marketing
Quick apply
7d
Store Leader Maternity Cover
Kate Spade —Braintree
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Wedding & Events Evening Manager
Events at Markshall —Coggeshall
- £14 an hour
- Part-time
- Hospitality
- Bar
- Organisational skills
- Free parking
Quick apply
1h
General Manager
Popeyes UK —Chelmsford
- £37,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
Shift Manager
Five Guys UK —Chelmsford
- From £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Fitness Manager - Braintree
The Gym Group —Braintree
- Full-time
- Employee discount
- Sick pay
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills

I want to receive the latest job alerts for & managers in braintree, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
12 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

Refine Your Search

& managers jobs in braintree, ess

Customer Services Team Leader

Operations Support Manager

General Manager - Braintree

Assistant Manager

General Manager

PA to the Head of Felsted School

Store Manager - Braintree

General Manager

Medispa Clinic Operations Manager

Duty Manager

Shift manager / 698 - The Picture Palace, Braintree

Assistant Store Manager

Management Trainee

Sales Manager

Store Leader Maternity Cover

Wedding & Events Evening Manager

General Manager

Shift Manager

Fitness Manager - Braintree

General Manager

I want to receive the latest job alerts for & managers in braintree, ess

Related Searches

Explore jobs in more locations

The Role

Benefits and Compensation

Next Steps

Important Dates

Jobseeker tools

Employer Tools

Browse

Stay Connected