Customer service Work, Jobs in Brighton, Eng (with Salaries)

Customer Service Representative - Brighton North Street
HSBC Global Services Limited —Brighton
- From £24,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
4d
Call Centre Agent
Tates —Brighton
- From £30,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Employee discount
Quick apply
20h
Customer Representative - Brighton
Nationwide Building Society —Brighton
- From £25,250 a year
- Part-time
- Customer service
- Banking
6d
Part-Time Sales Assistant
Footasylum —Brighton
- Part-time
- Sales
Customer Operations Specialist
Octopus Electric vehicles —Brighton
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Customer Service Assistant (Games)
Brighton Pier —Brighton
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
1d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Brighton
- Temporary
- Customer service
Customer Assistant - Food - Carden Avenue Brighton SF
Marks & Spencer —Brighton
- £13.41 an hour
- Full-time
- Employee discount
1d
Sales Assistant
WHSmith Travel —Brighton and Hove
- £10.88 - £12.75 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
3d
Customer Experience Advisor - 20 hours
DFS —Hove
- £12.71 an hour
Quick apply
Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
6d
Retail Sales Advisor - Brighton
Oak Furnitureland —Brighton
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Team Member
Co-op —Southwick
- £13.04 an hour
- Overtime
- Store discount
- Employee discount
5d
Receptionist 24 hours
Trinity Medical Centre —Hove
- From £13.19 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
1d
Service Colleague
ASDA —Clayton
- £15.25 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
1d
Sport Advisor (Sales assistant) Part-time 24hrs
Decathlon UK —Brighton
- Part-time
- Communication skills
5d
Sales Associate
Sunglass Hut —Brighton
21h
Short-term Temporary Team Member
NEXT —Shoreham by Sea
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
6d
Full-Time Sales Assistant
Footasylum —Brighton
- Full-time
- Sales
1d
Team Member
NEXT —Shoreham by Sea
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
5d

I want to receive the latest job alerts for customer service in brighton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near brighton, eng

Customer Service Representative - Brighton North Street

HSBC Global Services Limited -
Brighton

Apply Now

Job details

Full-time
From £24,000 a year
4 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful, but is not essential, what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution - you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service
Be resilient to a continuous changing environment

When & Where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £24,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

customer service jobs in brighton, eng

Customer Service Representative - Brighton North Street

Call Centre Agent

Customer Representative - Brighton

Part-Time Sales Assistant

Customer Operations Specialist

Customer Service Assistant (Games)

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Assistant - Food - Carden Avenue Brighton SF

Sales Assistant

Customer Experience Advisor - 20 hours

Customer Experience Specialist

Retail Sales Advisor - Brighton

Customer Team Member

Receptionist 24 hours

Service Colleague

Sport Advisor (Sales assistant) Part-time 24hrs

Sales Associate

Short-term Temporary Team Member

Full-Time Sales Assistant

Team Member

I want to receive the latest job alerts for customer service in brighton, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected