Hr manager bristol (hybrid) Work, Jobs in Bristol, Eng (with Salaries)

Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
Inclusive Transformation Manager
Lloyds Banking Group —Bristol
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
5h
Assistant Manager, Communications Senior Specialist, Global Deloitte Growth
Deloitte —Bristol
- Hybrid work
- Microsoft Powerpoint
- English
- Project management
Head of Service - Bristol - South Gloucestershire - Full Time - Permanent
HM Prison & Probation Service —Bristol
- £60,001 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Leadership
- Annual leave
- Employee discount
7h
Talent Specialist
YETI —Bristol
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
1d
HR Rewards & Benefits Operations Specialist
Computershare —Bristol
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- Human resources
- Work from home
People & Development Specialist
Thrings —Bristol
- Part-time
- Hybrid work
- Travel
- Communication skills
- Banking
- Life insurance
7d
HR Advisor (L&D & Early Careers)
Atlas Copco Group —Bristol
- Hybrid work
- Human resources
- In-person
- Communication skills
HR Advisor
Osborne Clarke —Bristol
- Hybrid work
- Travel
- Human resources
9d
Employee Relations Advisor (Fixed Term Contract)
Lyons Davidson Solicitors —Bristol
- Full-time
- Hybrid work
- Microsoft Office
15h
People Business Partner 6 Month FTC
Pax8 Global —Bristol
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Leadership
- Free parking
HR Data and AI HR Project Manager
MBDA —Bristol
- £60,000 - £72,000 a year
- Hybrid work
- Machine learning
- Human resources
- AI
- Free parking
Consultant - Manager, HR Consulting, Defence & Security, Human Capital
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Human resources
- IT
Consultant - Manager - Major Programmes, People Transformation, Defence & Security
Deloitte —Bristol
- Hybrid work
- Analysis skills
Recruiter
Assystem —Bristol
- Hybrid work
- IT
Corporate Partnerships and Business Development Manager
Royal Society of Wildlife Trusts —Bristol
- £31,776 a year
- Full-time
- Hybrid work
- IT
- Paid training
- Annual leave
Engineering Talent Solutions Partner
Sanderson —Bristol
- Full-time
- Hybrid work
- Employee discount
Quick apply
2d
Head of Client & Matter Inception (CMI)
Osborne Clarke —Bristol
- Leadership
Engineering Talent Solutions Partner
Sanderson PLC Internal —Bristol
- Full-time
- Hybrid work
- Employee discount
2d
Senior Manager, Private Sector, Major Programmes – Human Capital, Technology & Transformation
Deloitte —Bristol
- Hybrid work
- Analysis skills
- Mentoring
- AI

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hr manager bristol (hybrid) jobs near bristol, eng

Customer Experience Manager

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Data analysis skills
Analysis skills
B2B
SaaS
Communication skills

Full job description

About the role

Help shape exceptional customer experiences that build trust and drive continuous improvement

We are looking for a Customer Experience Manager to join our team, supporting the delivery of a consistent, high-quality customer journey across all channels.

This is a pivotal role responsible for combining hands-on customer support, insight-driven analysis, and operational improvement to enhance the overall customer experience. You will work closely with the Head of Customer Experience and cross-functional teams to resolve complex issues, identify root causes, and implement meaningful improvements.

This is a hybrid role with an expectation to be in the office one day each week across any of our offices. Our offices are based in Peterborough, Watford, Bristol or Birmingham.

What you’ll be doing

In this role, you will:

Manage complex or high-sensitivity customer cases, ensuring effective and empathetic resolution
Analyse customer feedback and behavioural data to identify trends and opportunities for improvement
Support the optimisation of customer journeys, reducing friction and improving satisfaction
Contribute to process improvements, maintaining high-quality documentation, playbooks and knowledge base content
Generate insights through data analysis (e.g. CSAT, NPS, FCR), supporting reporting and decision-making
Collaborate with Product, Engineering and Operations to resolve issues and enhance customer outcomes
Support the adoption of automation and AI tools to improve efficiency and reduce customer effort

Skills & experience

We’re seeking a customer-focused professional who combines strong analytical capability with a passion for improving customer outcomes.

You’ll ideally bring:

Experience handling complex customer enquiries or escalations
Ability to analyse customer data and translate insights into actionable improvements
Strong communication skills, with the ability to engage effectively across teams
A structured, process-driven mindset with a focus on continuous improvement
Confidence working with performance metrics and reporting data
Experience within a B2B SaaS orgnaisation would be advantageous but not essential

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

Unstoppable together.
Always learning.
Make it count.
Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

A competitive base salary.
25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
Private medical insurance.
Life assurance 4x salary.
Enhanced pension scheme with company contributions up to 8.5%.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

hr manager bristol (hybrid) jobs in bristol, eng

Customer Experience Manager

Inclusive Transformation Manager

Assistant Manager, Communications Senior Specialist, Global Deloitte Growth

Head of Service - Bristol - South Gloucestershire - Full Time - Permanent

Talent Specialist

HR Rewards & Benefits Operations Specialist

People & Development Specialist

HR Advisor (L&D & Early Careers)

HR Advisor

Employee Relations Advisor (Fixed Term Contract)

People Business Partner 6 Month FTC

HR Data and AI HR Project Manager

Consultant - Manager, HR Consulting, Defence & Security, Human Capital

Consultant - Manager - Major Programmes, People Transformation, Defence & Security

Recruiter

Corporate Partnerships and Business Development Manager

Engineering Talent Solutions Partner

Head of Client & Matter Inception (CMI)

Engineering Talent Solutions Partner

Senior Manager, Private Sector, Major Programmes – Human Capital, Technology & Transformation

I want to receive the latest job alerts for hr manager bristol (hybrid) in bristol, eng

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