Private client Work, Jobs in Buckfastleigh, Dev (with Salaries)

Freedom to Speak Up Guardian
The Guardian Service Ltd —Torquay
- £42,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Work from home
Quick apply
4d
Legal Secretary (Private Client)
WBW Solicitors —Newton Abbot
- From £24,935 a year
- Computer literacy
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Independent Advocate in Mental Health
Advent Advocacy —Exeter
- £24,800 a year
- Part-time
- Health & wellbeing programme
- Sick pay
Quick apply
11d
Legal Secretary (Property)
WBW Solicitors —Torquay
- From £24,935 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
Quick apply
10d
Paralegal - Vulnerable Adults Care
Roxwell Talent —Plymouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Bereavement leave
- Life insurance
Quick apply
5d
Client Care Advisor
Vets for Pets —Torquay
- £12.71 an hour
- Weekend availability
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
2d
Office Administration Assistant
The Accountancy and Tax Centre —Torquay
- From £25,000 a year
- Part-time
- Microsoft Excel
- Administrative experience
- Organisational skills
Quick apply
8d
GRADUATE / INCORPORATED ENGINEER
Case Consultants —Torquay
Private Client Legal Secretary and Paralegal Vacancies
Gilbert Stephens Solicitors LLP —Exeter
- From £20,000 a year
- Part-time
- Administrative experience
- IT
- Typing
Quick apply
11d
Senior Clinical Receptionist
The Exeter Clinic Ltd —Exeter
- £31,200 a year
- Full-time
- Hospitality
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
3d
Buyer
Barkwell Plumbing & Heating —Okehampton
- Full-time
- Administrative experience
- Plumbing
- IT
- Free parking
- Annual leave
Quick apply
9d
Associate
Trowers & Hamlins LLP —Exeter
- Full-time
- Communication skills
Paralegal
Trowers & Hamlins LLP —Exeter
- Full-time
- English
- Communication skills
Family Secretary
Tozers —Newton Abbot
- £13.45 an hour
- Full-time
- IT
- Typing
- Annual leave
10d
Customer Success Manager
Unity5 —Exeter
- From £30,000 a year
- Communication skills
INFRASTRUCTURE ENGINEER
Case Consultants —Torquay
- Part-time
- AutoCAD
Insurance Advisor
Howden Group Holdings —Exeter
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Project Manager
M Group —Newton Abbot
- Civil engineering
- Engineering
- Team management
- Annual leave
- Employee assistance programme
Associate - Private Client
Kitson Boyce —Plymouth
- Full-time
- Employee assistance programme
- Sick pay
Quick apply
Family Paralegal
Tozers —Exeter
- Full-time
- Hybrid work
- IT
1d

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Freedom to Speak Up Guardian

The Guardian Service Ltd
Torquay

Quick apply

Job details

Permanent
£42,000 a year
4 days ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Company events
Private medical insurance
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Management
GCSE
Microsoft Office
Organisational skills
Communication skills

Full job description

Job purpose

Provide independent, confidential liaison for all staff
Support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern to senior leaders promptly in accordance with agreed timescales following consent from employee
Surface issues for the organisation which might otherwise be unknown
Promote an environment of “Freedom To Speak Up” (FTSU)
Provide support for staff who feel unable to raise issues internally or without support
Present Board report to the Board bi-annually

Key internal organisational relationships

CEO, Director of Operations and Client Services, Director of Strategy and Business Development, Head of Communication, Marketing and Strategic Engagement, Operations Managers, Guardians, Business Partner - Data Analytics and Dialog, Business Partner - Finance, Business Partner – Project Management

Key external relationships

Senior Leadership Team, Non-Executive Director and Board, Contacting Employees, Key Client Contacts

Main duties

Promptly respond to initial telephone or email, contacts providing an empathic and non-judgemental approach
Arrange a face to face meeting as soon as possible to complete conversations with contacting employees at mutually convenient times and venues (on site or off site).
Maximise the use of telephone, Teams etc. to facilitate speedy resolution
Escalate issues of patient safety and care in line with the agreed timescales for an NHS Trust client
Escalate (anonymously when necessary) and remain in contact with the contacting employee and those in the escalation path to ensure a satisfactory resolution is agreed
When required facilitate a meeting between a contacting employee and a colleague, escalating formally their concern (with their permission) in line with the agreed escalation path
Present the Guardian service to staff groups as required and on a regular basis
Agree a level of visibility with the NHS Trust and deliver accordingly
Schedule site visits for promotion of the Guardian service
Participate in Client initiatives to improve the ‘speaking up culture’
Write and keep accurate records and contribute to the evaluation of the effectiveness of the service as required, ensuring that reports are completed and recorded in a timely and accurate way
Send out user satisfaction survey to contacting employees
Ensure that information and data are handled appropriately, and personal and confidential data are protected in line with GDPR requirements
Work in accordance with the Guardian Service policies and procedures

Experience

Essential

Proven management and organisational skills at a mid-management or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and
working on own initiative with minimal supervision

Required skills

Essential

Able to listen without interruption
Excellent verbal and written communication skills to liaise with a wide range of people
Ability to work flexibly to meet the needs of the
Business including occasional evening and weekend work where agreed with the employee/employer in advance
Self- motivated, confident to work on own initiative and in working alone
Able to build a rapport which demonstrates compassion and understanding
Be able to set boundaries, be concise, present information and be able to write reports using Microsoft Office tools.

Personal disposition

Be approachable, trusted and non-judgmental
High emotional intelligence
Enthusiastic and highly motivated
Empathic disposition
Completer/finisher attitude

Particular requirements for role

This role can involve meeting with and speaking to people who are very emotional, very upset or traumatised by current or previous events or who may be at a point of crisis

Job Type: Permanent

Pay: £42,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have mid to senior management experience?
Are you able to commute within an hour across Torquay?

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

private client jobs in buckfastleigh, dev

Freedom to Speak Up Guardian

Legal Secretary (Private Client)

Independent Advocate in Mental Health

Legal Secretary (Property)

Paralegal - Vulnerable Adults Care

Client Care Advisor

Office Administration Assistant

GRADUATE / INCORPORATED ENGINEER

Private Client Legal Secretary and Paralegal Vacancies

Senior Clinical Receptionist

Buyer

Associate

Paralegal

Family Secretary

Customer Success Manager

INFRASTRUCTURE ENGINEER

Insurance Advisor

Project Manager

Associate - Private Client

Family Paralegal

I want to receive the latest job alerts for private client in buckfastleigh, dev

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